Eddy's Toyota of Wichita - Service Center

Leeson he is good care good customer service fast. Respect. And knowlege. Respone of the customer need We have question he got good answer He is very good Respect. And knowlege. Respone of the customer need We have question he got good answer He is very good More

Joe was my service tech at Eddys Toyota. I was impressed! He was the epitome of what service is all about. Joe saw me and my situation and went over and above what he needed to do to get me the impressed! He was the epitome of what service is all about. Joe saw me and my situation and went over and above what he needed to do to get me the service I needed and make the experience a good one. If Joe stays there, I’ll be getting another Toyota there. I’m not going to find that kind of service anywhere. More

Excellent service. Had a few questions about my warranty. All my concerns were answered with priority. I would take my vehicle back everytime hands down. All my concerns were answered with priority. I would take my vehicle back everytime hands down. More

This was the worst service I’ve have ever had at this location. There is no communication between staff. They need to tell what is going and not lie. Techs need to quit telling warranty companies that it location. There is no communication between staff. They need to tell what is going and not lie. Techs need to quit telling warranty companies that items need to be paid for that they break. More

Professional service and maintenance. Great hospitality. Staff was patient and detail explained. So willing to answer questions and help to solved problems. Very pleased experience. Staff was patient and detail explained. So willing to answer questions and help to solved problems. Very pleased experience. More

I scheduled an appointment to have a recall fixed on my 2016 Toyota Corolla. I was greeted warmly by Omar as he checked in my vehicle. He said it would probably take a couple of hours to fix. I inquired ab 2016 Toyota Corolla. I was greeted warmly by Omar as he checked in my vehicle. He said it would probably take a couple of hours to fix. I inquired about a shuttle that could take me and my young daughter home to wait instead of waiting in the dealership. He kindly answered all my questions and scheduled me for a shuttle home and a shuttle back to the dealership when my car would be finished. That is when I met Sam- the driver of the shuttle. Such a nice young man. He took us home safely and picked us back up when my car was finished. Overall, this was a great experience and recommend the service department next time work is needed on your car. More

Went to Eddy's Toyota because of recall on the air bag system. Was very pleasantly surprised when it was finished to see that my car had also been washed and vacuumed. Joe, the service manager, apologized system. Was very pleasantly surprised when it was finished to see that my car had also been washed and vacuumed. Joe, the service manager, apologized because the process took longer than expected and was very courteous. More

I was happy with the service and health and safety efforts around Covid-19. Timothy provided great customer care. Everything completed in a timely manner efforts around Covid-19. Timothy provided great customer care. Everything completed in a timely manner More

Knowledgeable professional and prompt service. Wait time very short. Car washed and returned quickly. Best service yet. Have bought and traded 7 cars through Eddy’s Toyota. This service experience exceeds m very short. Car washed and returned quickly. Best service yet. Have bought and traded 7 cars through Eddy’s Toyota. This service experience exceeds my expectations. I will, as always, refer others to buy Eddy’s More

Worst service ever. Will never buy from them again. Moving service to a different Toyota dealer. They tried to say there was no warranty when there was. Argued about everything and it took weeks with n Moving service to a different Toyota dealer. They tried to say there was no warranty when there was. Argued about everything and it took weeks with no loaner. More