Eddy's Toyota of Wichita - Service Center

The service department was fantastic. Very prompt and very courteous. Very good at explaining things. Very prompt and very courteous. Very good at explaining things. More

I had an emergency tire replacement. They had to hunt down the tire match. The Service Advisor kept me very informed along the way. She got the job done. Done right. And I never had They had to hunt down the tire match. The Service Advisor kept me very informed along the way. She got the job done. Done right. And I never had any doubt where we stood in the process. More

Never received my Nissan’s inspection report. Supposed to get email but never get any response. Rude Supposed to get email but never get any response. Rude More

I didn't have an appointment, check engine light came on on way to work. They were able to get my car in diagnosis the problem and got it fix in a day. They also gave me a ride. To and from work. Thanks on way to work. They were able to get my car in diagnosis the problem and got it fix in a day. They also gave me a ride. To and from work. Thanks so much! More

Very professional and provided service within timeframe they quoted. No attempt to upsell. I would go back. they quoted. No attempt to upsell. I would go back. More

Always can count on Toyota service dept . They also provide refreshments while you wait ! I will always go back ! Thank You Toyota! They also provide refreshments while you wait ! I will always go back ! Thank You Toyota! More

Nice service process. Communication seems good. Outcome was good. It’s expensive, but if you have problems, they don’t resort to guessing. Communication seems good. Outcome was good. It’s expensive, but if you have problems, they don’t resort to guessing. More

I have been going to Eddy's for 40 years and have always been satisfied with the service I have received. While the service dept turnover seems high, I have always been impressed by the people and their kn been satisfied with the service I have received. While the service dept turnover seems high, I have always been impressed by the people and their knowledge. My latest service rep,Leeson, is always respectful, helpful and knowledgeable about my car and what I need to do to keep it in good running order. More

From the moment I called make an appointment for a service on my vehicle to the moment I drove out of the dealership I had great customer service. service on my vehicle to the moment I drove out of the dealership I had great customer service. More