Eddy's Toyota of Wichita - Service Center

Fast, clean, and very friendly service! I come from out of town, so I like that I can schedule my service work on Saturday mornings! of town, so I like that I can schedule my service work on Saturday mornings! More

Ordinarily I give Eddy’s high marks. This time it was not the case. I asked for more information on the tires they wanted to put on the car. Nothing. I was getting texts but could not get a response to my qu the case. I asked for more information on the tires they wanted to put on the car. Nothing. I was getting texts but could not get a response to my question. Ended up getting tires from Discount Tires as we had to leave for Arizona and I had not heard back (still haven’t), and got an alignment while in AZ. If this were the only dealing I’d had with the dealership I would have rated it one star and looked to find another dealership to deal with. Since I’ve had positive dealings in the past, however, I’ll be giving them another shot. I don’t like that there are only yes and no options available for recommending the dealership. Before this it would have been yes, but this makes me reluctant. The only reason I’ll be checking yes is because of previous visits. More

I went in to purchase a new vehicle and the manager Michael Richey was very rude and used explicit words to his co workers thinking I was unable to hear him . He treats customers and his co workers poo Michael Richey was very rude and used explicit words to his co workers thinking I was unable to hear him . He treats customers and his co workers poorly from what I could see when entering in the establishment More

My car had on the screen to see the dealership which I did right away! Eddy’s took me right in without an appointment. They were so nice and took care of my car in a timely manner. I always enjoy my time did right away! Eddy’s took me right in without an appointment. They were so nice and took care of my car in a timely manner. I always enjoy my time waiting for having good coffee drinks and in a very clean atmosphere. Thank you for your service! More

Last year I had concerns with a certain nose coming from my a/c blower. When I had asked my service represented about it, they tile me it was nothing. Michael did the research, maybe not the price I want my a/c blower. When I had asked my service represented about it, they tile me it was nothing. Michael did the research, maybe not the price I wanted but he put in the effort/ research to get my a/c blower back to normal. He'll be my service representative going further until he is promoted to a higher position in the company. More

The labor is expensive but my car needed to be fixed and they let me know ahead of time the price of repairs and like the video from the mechanic they let me know ahead of time the price of repairs and like the video from the mechanic More

I took my car in for a recall on the fuel pump. The service guys were courteous and professional. I’ve had no problems with my car since. service guys were courteous and professional. I’ve had no problems with my car since. More

Got mud flaps installed yesterday and a followup call today. Got excellent service, and a foliow-up call and she took care of another problem-leaving folder for car instruction and warranty books today. Got excellent service, and a foliow-up call and she took care of another problem-leaving folder for car instruction and warranty books More

Treven has been the best at helping & explaining the repairs needed to my Toyota 4Runner. Everyone is very nice & respectful. Thank you very much Service department. repairs needed to my Toyota 4Runner. Everyone is very nice & respectful. Thank you very much Service department. More

Didn’t get inspection reports from them. Contacted. No response. They supposed to email me a copy. Never received. Contacted. No response. They supposed to email me a copy. Never received. More