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Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

Omaha, NE

2.9
424 Reviews

17950 Burt St

Omaha, NE

68118

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Showing 424 reviews

September 19, 2013

I recently bought 2 new cars from Baxter Jeep. A Patriot for my college age daughter and a Grand Cherokee for my wife. I was pleased with the entire process. Charles did a fabulous job with us. He was ve More

by DanJones999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
charles saxton
Sep 19, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for taking the time to share your satisfaction with us at Baxter Chrysler Jeep Dodge Ram. Charles has been a joy to have on our team and I am so glad to hear that he made your purchasing experiences easy and pleasant for you and your family. We certainly appreciate your business and hope you are enjoying your new Jeeps! Do not hesitate to let us know if there is anything we can do to help you in the future with your automotive needs. Thank you--Rick Menicucci, General Manager.

September 14, 2013

Charles made my buying experience very easy! He is patient and deliberate, and uses his resources well to get the car we wanted. He does not offend with high pressure techniques, rather, he just figur More

by jam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Saxton
Sep 16, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

I am so happy to hear that Charles was able to take such great care of you and make your buying experience as pleasant and easy as possible for you. The Jeep Patriot is a great vehicle choice and we wish you many miles and years in it. We appreciate your returned business and we look forward to continuing this professional relationship together in the future, whether it is for sales, or service. Thank you—Rick Menicucci, General Manager.

September 14, 2013

Charles went above and beyond taking care of us and making sure we received the vehicle for us. I would recommend Chrysler and Charles to purchase a new vehicle. More

by Tgosch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Saxton
Sep 16, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for taking the time to share your recent experience with us at Baxter Chrysler Jeep Dodge Ram. We are happy to have Charles on our team as he has been a joy to work with. I am happy to hear that he was able to take care of you while you found the vehicle you were looking for. We look forward to working with you in the future whether it is for sales, or service. Thank you—Rick Menicucci, General Manager.

September 11, 2013

I had been contacted by the dealership about trading my vehicle in for something newer. I was excited at the aspect of this and didn't think that I would qualify for anything however in the emails from the More

by hummingbird2204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Saxton
Sep 16, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

I would like to apologize for the lack of communication after you purchased your vehicle. Your feedback is important to us as we are constantly looking for ways in which we can improve. If you are willing, I would like to speak with you in further detail regarding you experience so we can see about finding the answers you are looking for and discuss possible solutions that would be to your satisfaction. Please contact me at your earliest convenience at 402-493-7800. I look forward to hearing from you. Sincerely—Rick Menicucci, General Manager.

September 09, 2013

Mr. Saxton called to setup a time to discuss a pending lease expiration and to examine the options going forward. At that meeting he explained all the options relating to the lease termination and asked More

by rmccune
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Charles Saxton
Sep 09, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for sharing your experience with us! Charles has always gone above and beyond to ensure his customers are happy and satisfied. I am pleased to hear that he took the time to go over all the features of your new vehicle with your wife and answered all of your questions. We appreciate your feedback and we look forward to working with you again in the future whether it is for sales or service. Thank you for your business—Rick Menicucci, General Manager.

July 31, 2013

Everyone that we met at this dealership where friendly, as a salesman Charles Saxton was outstanding! My son had purchased two vehicles from Charles the month before and told us about the great deal he rec More

by khelgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Saxton
Aug 05, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for the positive feedback! Charles is an essential member to our team at Baxter Chrysler Jeep Dodge Ram and I am happy to hear that he was able to provide you with a positive, professional and friendly purchasing experience, as well as get you into the vehicles you wanted. We appreciate the opportunity to earn your business and I hope you are enjoying both new vehicles! Don’t hesitate to let us know if there is anything we can do to help you in the future regarding sales, or service. Thank you—Rick Menicucci, General Sales Manager.

July 26, 2013

I just bought a new Dodge and Charles in Sales gave us a great buying experience. I have to add that I would only consider buying my vehicles from Baxter if it was not for Randy Hamling and the others in th More

by Bill B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles (Sales), Randy (Service)
Jul 26, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for the kind words! Charles is certainly an asset to our team here at Baxter Chrysler Jeep Dodge Ram and I am happy to hear that he was able to smoothly get you into a new Dodge vehicle. We look forward to working with you some more in the future, whether it is for sales or service! Thank you—Rick Menicucci, General Sales Manager.

July 18, 2013

I had a great overall experience purchasing my new jeep wrangler because the dealer I was working with was so passionate about his work and about making sure I was 100% satisfied. The price of the jeep ma More

by ilauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos
July 17, 2013

Our business has purchased several vehicles from Baxter Dodge. Their people are great to work with and are the reason we keeping going back. We especially enjoying working with Charles, he makes the buying More

by heartlandlawns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Saxton
July 09, 2013

I have bought 2 vehicles from Baxter and Loyal Beecher sold me my new Jeep. He got me a great deal and was great to work with. We are now considering buying a new Dodge truck and are currently working wit More

by jmhride55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loyal Beecher
Jul 10, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for taking the time to share your satisfaction with Loyal and our dealership! Your satisfaction is our main priority and I am happy to hear that we were able to not only meet, but exceed your expectations. We look forward to earning your business again in the future when the time is right! Thank you—Rick Menicucci, General Sales Manager.

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