El Dorado Chevrolet

Scheduling website could use some work. Scheduling to wait and saying you can't get to it that day was a pain. Scheduling to wait and saying you can't get to it that day was a pain. More

Terrible service and communication. Had to keep calling for updates, and no one really could explain the problem with my vehicle because no one looked at the actual issue. Had to keep calling for updates, and no one really could explain the problem with my vehicle because no one looked at the actual issue. More

They did the work quickly and got me out of there in time. Great experience. time. Great experience. More

I brought my 2002 chevy S-10 blazer to Destin Auto Care and they messed my blazer up rightly bad. So I took it to El Dorado Chevrolet in McKinney Tx. So they could fix my blazer. I got my Blazer back and and they messed my blazer up rightly bad. So I took it to El Dorado Chevrolet in McKinney Tx. So they could fix my blazer. I got my Blazer back and I'm very happy it runs like when I bought, only wish they would have washed my blazer after 5 weeks there and spending $ 4,047.96 they would have washed it. More

Had to return to this service center to address a loose hose clamp that should have been caught after drain and refill of my car’s coolant. Upon picking up my car the second time, my mania shift knob was l hose clamp that should have been caught after drain and refill of my car’s coolant. Upon picking up my car the second time, my mania shift knob was loose, as if the mechanic or porter had tried to twist or remove it. That was unacceptable in my opinion and could cause me to find another service dept. I shouldn’t have to fix things caused by the dealership unrelated to the repair/service which brought me in initially. More

The dealership at El Dorado and mckinney is clean good inventory Mike the salesman that sold me the truck was very nice and courteous. I feel like I got a good deal on a nice truck. I have been a Chevy ma inventory Mike the salesman that sold me the truck was very nice and courteous. I feel like I got a good deal on a nice truck. I have been a Chevy man for over 30 years and will never change. More

Worst experience ever with a service department. Took truck in for service and warranty work on the paint. Service advisor contacted ceramic coating company and had someone inspect vehicle. The body Took truck in for service and warranty work on the paint. Service advisor contacted ceramic coating company and had someone inspect vehicle. The body shop submitted 2 estimates for the repair work. The warranty company then issued a two signer check to me and the dealership. The truck sat up at dealership for 3.5 weeks waiting on check to show up from warranty company on ceramic coating. I went ahead and pre paid the money to get the truck back for my son. Now the dealership won’t endorse the check so I can deposit the money because they say the amount on check is more than the cost to fix even though they were the ones who sent in the estimates directly to the company and the warranty company paid on the higher estimate. Jeff Gunter said they didn’t care if I kept the overage. Peter said that they could endorse the check as long as my bank would accept it. The service manager - Robert refused to endorse even though this it their problem to fix. He refuses to rectify the situation that his staff created. The director - David Kennedy is worthless as well. Now I’m out 1100 and sitting with a check that they are refusing to endorse to make me whole. The truck is fixed the dealership is paid but I can’t get my money back on an issue that is not my problem in the first place. I will be contacting an attorney and filing suit in the dealership and the parties mentioned above. This is total xxxxxxxx that they have caused but yet refuse to fix. They are incompetent. I’d give 0 stars if I could. More

I was very pleased with the fast and courteous service I received. Humberto did an awesome job listening to what I wanted and finding the perfect car for me. I never felt pressured. received. Humberto did an awesome job listening to what I wanted and finding the perfect car for me. I never felt pressured. More

Drove from Kountze to McKinney to make my deal and left with a smile on my face. with a smile on my face. More

They lost my keys that were on my key fob They lost my keys Poor keys Poor More