Elgin Toyota - Service Center

Excellent Service We had a check engine light on in our car and Jeff was very helpful and took great care of us! Will definitely use them in the future for all our ser We had a check engine light on in our car and Jeff was very helpful and took great care of us! Will definitely use them in the future for all our service needs. More

The service department is the worst. DONT GO THERE THEY ARE THE WORST FOR SERVICE.Recently moved to Elgin. If there is an option for ZERO stars for this review. Elgin Toyota would get a z DONT GO THERE THEY ARE THE WORST FOR SERVICE.Recently moved to Elgin. If there is an option for ZERO stars for this review. Elgin Toyota would get a zero rating. The service guys are crooks. I call in and made an appointment for an oil change with a coupon. Over the phone, the service rep stated that they would honor the coupon from another Toyota dealer. When I got there they would not honor the coupon and stated that I would need a list of repairs ($350) for my vehicle. It is an inconvenience to drive an hour for an oil change, but it is worth it. Grossinger North Toyota is the BEST? More

Thank you, Ryan, for a stress-free service appointment! I brought my car in for service, expecting the trip to be a hassle. I worked with Ryan Baum, who was beyond patient, thorough, and attentive. I was I brought my car in for service, expecting the trip to be a hassle. I worked with Ryan Baum, who was beyond patient, thorough, and attentive. I was in and out, just like I wanted to be, within a reasonable amount of time. This is definitely my "go-to" place for services. If you want your vehicle in good hands, I'd recommend Ryan. Thanks again! More

Jared Chaimukda SO, SO Patient! I brought my daughter's car in to check on a recall. Jared Chaimukda was the Assistant Service Manager who handled my service. I brought the car in I brought my daughter's car in to check on a recall. Jared Chaimukda was the Assistant Service Manager who handled my service. I brought the car in on Saturday had a 1:00 appointment. Jared took me right away, and guessed the time to be about and hour and twenty minutes. Turns out my daughter's car really needed to be repaired. Jared came out to tell me, and sent me home with a 2016 RAV4 loaner car (at no charge). Honestly, I am in foreign country when talking about cars. I don't really understand what they tell me. Jared was so kind and patient with me. He explained everything to me so that I could understand what was going on, and why this or that was important. This young man was so service oriented, I had to ask to speak to the manager. Due to his outstanding service, patience and kindness - I will bring my car, and my daughter's car in to Elgin Toyota! This "Assistant Service Manager," knows how to treat a customer. If Elgin Toyota is smart, they will promote him - he's an asset to the dealership! 5 STAR TREATMENT!! But ask for Jared! He can be reached at jchaimukda@blautogroup.com. You won't be disappointed! More

Outstanding Service! The service at ELGIN Toyota is phenomenal. Ryan Baum can take my description of a "clunk", "pssst", "squeak", or "thud", where I hear it and upon ins The service at ELGIN Toyota is phenomenal. Ryan Baum can take my description of a "clunk", "pssst", "squeak", or "thud", where I hear it and upon inspection can translate it into what needs to be fixed. If it is more than 1 thing requiring attention he can prioritize them and explain which is the most pressing repair. Ryan is the most courteous and knowledgeable service representative I have ever had the opportunity to work with. The service center maintains my 200,000+ miles Sienna so well that even at that mileage it is better than any other new vehicle I have ever purchased. I am so impressed with this service department that I travel 30 miles skipping all others to have my car serviced here. More

A truly awesome experience I was traveling thru the Elgin area on I-90 and had some transmission issues. I had just had the transmission serviced in Muskegon, MI and was surpri I was traveling thru the Elgin area on I-90 and had some transmission issues. I had just had the transmission serviced in Muskegon, MI and was surprised to have something go wrong. I headed to the nearest Toyota dealer. These guys really took care of me even though I didn't purchase from there or likely will go back because I live in Michigan. I had my black lab dog with me and they have a pet friendly facility. I was allowed to have the dog in the waiting room with everyone else and they even had treats and water for him. We even walked thru the car showroom! They worked on diagnosing the issue and re-serviced the transmission. As it was discovered serviced wrong by a Toyota dealer previously, they didn't even charge me! They worked on it for 4-5 hours and didn't charge me a dime. They said they would handle it with Muskegon Toyota dealership themselves. Great guys and gals there and I highly recommend using them for your service needs. More

The best and most reliable service department in the area. These guys are professional, courteous and fair. I've been getting both my Toyota SUVs serviced here for the last six or seven years. They never force These guys are professional, courteous and fair. I've been getting both my Toyota SUVs serviced here for the last six or seven years. They never force repairs on you and only tell you what you truly need done. They almost always provide loaner cars if your vehicle will be down for extended time. The new dealership is clean and they have a nice waiting area. Pricing is extremely fair. Wouldn't hesitate to refer any family or friends there for service or maintenance on their cars. Mike Barich and Ryan Baum are true professionals. Thanks guys. Keep up the great customer service. More

Fermen B - superior customer service Fermen has been excellent in assisting me with my new Avalon. Being a senior, the computer is very intimidating. Fermen had patience with me in hel Fermen has been excellent in assisting me with my new Avalon. Being a senior, the computer is very intimidating. Fermen had patience with me in helping me understand the many "entries" in the system. Besides, he is very knowledgable in all parts of the Avalon. He is very courteous in taking care of seniors - I know we seniors can be difficult in understanding any thing new. More

Great experience I had a great experience with the dealer, very friendly and very nice. Great building, everyone was very friendly. I will recomend the dealer to other I had a great experience with the dealer, very friendly and very nice. Great building, everyone was very friendly. I will recomend the dealer to other friends and family. More

Service is Top Shelf! Ryan Baum of service is a fantastic communicator. He listens to gain full understanding, sets realistic expectations, gives timely updates and allows Ryan Baum of service is a fantastic communicator. He listens to gain full understanding, sets realistic expectations, gives timely updates and allows a customer to feel involved, informed and in control. My family has a few cars of a few makes and we received great services on all the time. I highly recommend Elgin Toyota for any car and any service. They are a multi talented shop that can accomplish what you need for your car.. More