Audi Elk Grove

Great and friendly customer service. Knowledgeable staff, vehicle was cleaned, and staff explained in detail the service provided. Knowledgeable staff, vehicle was cleaned, and staff explained in detail the service provided. More

Way better than Elk Grove Acura, super helpful, took my concerns into consideration, good deal concerns into consideration, good deal More

The dealer is an indifferent and uncaring organization that puts customer satisfaction in the background. that puts customer satisfaction in the background. More

The Audi dealership in Elk Grove is one where you want to continue to do business with long after you have purchased your vehicle. When our car needed service, Trey was professional at all times, attentive a continue to do business with long after you have purchased your vehicle. When our car needed service, Trey was professional at all times, attentive and communicated with us very timely. He made sure our needs were met and provided excellent customer service to us. We greatly appreciate Trey, who is an excellent representative for Audi. More

I brought my car in for service, and a drill bit was left in the track of my driver seat. I couldn’t move my drivers seat forward and I didn’t know why. I was driving and hit the brakes. That’s when the dril in the track of my driver seat. I couldn’t move my drivers seat forward and I didn’t know why. I was driving and hit the brakes. That’s when the drill bit came loose and rolled under my pedals. My seat worked properly after that. When my car needs to be serviced, I’m really disappointed with the service. More

Took my brand new vehicle in for service to repair the driver door latch. It was fantastic service, I was greeted right away and then my service technician came out right and took care of me before my sch driver door latch. It was fantastic service, I was greeted right away and then my service technician came out right and took care of me before my scheduled time. I received a text message when the car was ready for pick up. It was ready within 2 hours. 1000000% highly recommend!!!!! Classy people at Audi unlike the Jeep dealership when I have to take my Jeep in. I will highly recommend Elk Grove Audi. More

Service advisors are all very professional. Place is very clean and well organized. Refreshment is provided. Transportation is provided also round trip. Place is very clean and well organized. Refreshment is provided. Transportation is provided also round trip. More

Richard, my service rep was very nice, friendly and helpful. Everything went smoothly and on time. helpful. Everything went smoothly and on time. More

I’m always happy with the service that I get from Elk Grove Audi. They send me a video showing me the issues that they find or don’t find prior to doing the work. I love that. I can call Richard to sched Grove Audi. They send me a video showing me the issues that they find or don’t find prior to doing the work. I love that. I can call Richard to schedule my appointments and he brings me in as soon as possible. More

Was able to come to deal terms via email before arriving at the dealer. There were no surprises and the dealer personnel were all friendly and professional. I worked with Parish Hosseini and he was solid. at the dealer. There were no surprises and the dealer personnel were all friendly and professional. I worked with Parish Hosseini and he was solid. More