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Audi Elk Grove - Service Center

Elk Grove, CA

4.9
76 Reviews

76 Reviews of Audi Elk Grove - Service Center

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September 18, 2025

Excellent service/professional but also engaging so the customer understands! Reliable and trustworthy; sending videos of inspection builds trust Thank you! More

by jahoffme@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince?
September 17, 2025

always a pleasure having my cars serviced here. excellent value and top notch customer service! More

by FISHNERDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Hoang
September 17, 2025

Efficient, smooth, easy check out. Courtesy as always. It was nice to have a loaner car as well More

by rajeevshukla0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
September 16, 2025

Friendly staff; video of car inspection is appreciated excellent experience timely completion of task kept me updated More

by emalemaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon
September 13, 2025

Always a great experience, Leon and Rodrigo are the best, knowledgable, caring and friendly from the minute I drive up to the minute I leave. They are very courteous and keeps you up to date on the progress More

by ASBURY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech person was Harold, he was very efficient and professional.
September 10, 2025

Always a great experience at this Audi dealer! The service was done timely. Had a great service advisor - Trey - who was polite and courteous. More

by vetrimonique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Leon was able to get my Audi in immediately after I called with battery failing. Provided a ride back home, replaced a defective battery under warranty all within 2 hours. Awesome service. More

by jeff.goodale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon
September 05, 2025

Trey did an exceptional job as my Service Advisor and kept me updated on what was needed for my vehicle. Also followed up after my service appointment to ensure work was done to my satisfaction. I apprec More

by AMITTHOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Verba
September 03, 2025

Leon H is my service provider at Elk Grove Audi and is always kind, professional and attentive when I bring my car in. I love working with Leon, he is trustworthy and his follow up and follow through o More

by sellis8959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Hueng
September 03, 2025

My first time bringing my car here for service and i was impressed with the professionalism and great customer service. Trey was very helpful and kept me updated on the progress of the work. More

by ray valderama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Verba (customer specialist) and mechanic Hector.
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