Audi Elk Grove

When I was onsite they took hours to finish the deal and they couldn’t even do that. I had to write a check I and leave. Then when I wanted to ask questions about how they calculated costs on the paperwork they couldn’t even do that. I had to write a check I and leave. Then when I wanted to ask questions about how they calculated costs on the paperwork the finance manager spent 20 minutes on the phone, repeatedly raising his voice and telling me “it doesn’t matter.” Lastly after I finally got the car, I asked about a dozen times, across 3 different people, how I could get a plastic cover for part of the seatbelt bracket (which was listed as a repaired item) they kept telling me they would get back to me but my request has been repeatedly ignored. I like the car but frankly it was the worst dealership experience I’ve had in my entire life. More

TREY has made the experience for me so much better at Audi. From the very beginning, he was kind helpful, considerate and very professional thank you TREY. Audi. From the very beginning, he was kind helpful, considerate and very professional thank you TREY. More

The service is very good, and the guys who helped us was very nice. I really appreciate it and it was very helpful. very nice. I really appreciate it and it was very helpful. More

Very easy and straightforward process. we were in and out in not time at all. There was no pressure and no change games......! Very satisfied with the service. we were in and out in not time at all. There was no pressure and no change games......! Very satisfied with the service. More

Service was excellent and the service representative is always welcoming. I would recommend Audi service. always welcoming. I would recommend Audi service. More

The employees are very professional. They gave us all time by ourselves to make our own decision. No sales pressure what so ever. They gave us all time by ourselves to make our own decision. No sales pressure what so ever. More

Great dealership to work with! Very personable, respectful, and customer forward. So happy with my purchase and the ease of the entire transaction. John really went above and beyon Very personable, respectful, and customer forward. So happy with my purchase and the ease of the entire transaction. John really went above and beyond. More

Always pleasure having my car serviced with Audi Elk Grove. Trey was very helpful in taking care of me and my car needs. Grove. Trey was very helpful in taking care of me and my car needs. More

Employees are always attentive and friendly and the dealership is clean and comfortable if you need to wait. dealership is clean and comfortable if you need to wait. More

The windshield on my brand new q8 had water spots or water stone, and the paint is covered in small scratches. water stone, and the paint is covered in small scratches. More