Audi Elk Grove
Elk Grove, CA
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Excellent Customer ServiceGreat experience at the Audi Service Center. They handled the recall efficiently and professionally, and the customer service was excellent from start to finish. Scheduling the a Service Center. They handled the recall efficiently and professionally, and the customer service was excellent from start to finish. Scheduling the appointment was easy, and the software update didn’t take much time at all. I also really appreciated the complimentary car wash—it was a nice touch. Overall, smooth, quick, and hassle-free service. Highly recommend! More
Professional, accommodating and efficient … Excellent Customer Service … I appreciated the time and patience into exceeding my expectations for the service provided. Customer Service … I appreciated the time and patience into exceeding my expectations for the service provided. More
I had a great experience with Elk Grove Audi. Parish Hosseini, the internet sales manager that I worked with, was especially professional and helpful. He went out of his way to help me find t Parish Hosseini, the internet sales manager that I worked with, was especially professional and helpful. He went out of his way to help me find the exact vehicle that I saw on the internet. He was very knowledgeable of the Audi Q3 and was very patient answering all of my questions. Even with the delay in signing the paperwork, Parish and the sales manager made sure that I was kept apprised of the delay. Great job all of the way around. I would recommend anyone looking for an Audi to go visit Elk Grove Audi and ask for Parish! More
Everyone at this dealership were kind and helpful during my Quattro R8 purchase. Sales staff knew their product well, which is saying a lot for such a technologically advanced vehicle. my Quattro R8 purchase. Sales staff knew their product well, which is saying a lot for such a technologically advanced vehicle. More
Had a great experience. Parish was professional, helpful, and made the whole process smooth and easy. Everything was explained clearly. Highly recommend. Parish was professional, helpful, and made the whole process smooth and easy. Everything was explained clearly. Highly recommend. More
Richard Rhinehart is an excellent service expert. During the holidays, I had booked my first service appointment for my Q3 with an AI assistant. When I arrived, the appointment was not on the books. During the holidays, I had booked my first service appointment for my Q3 with an AI assistant. When I arrived, the appointment was not on the books. Richard made sure my car was serviced that morning. I liked that Richard had a video taken of the inspection and encouraged me to view it. More
I hate writing reviews and I do so sparingly. But in this case I felt compelled to give feedback because this was quite honestly the best car buying experience I've had to date and Parish Hossein But in this case I felt compelled to give feedback because this was quite honestly the best car buying experience I've had to date and Parish Hosseini deserves acknowledgement. I worked out the details of my deal online ahead of time and reluctantly went to the dealer, expecting the usual upselling and nonsense sales tricks and tactics that I've come to despise over the years of buying cars. None of that happened. I got the deal I had negotiated ahead of time and Parish was friendly, genuine, helpful, and personable. He respected my time and made sure the transition from the online quote to the final paperwork was 100% seamless. There were no hidden fees or high-pressure tactics in the finance office—just a straightforward, honest transaction. If you want a car buying experience that actually respects the customer, go see Parish. More



