Audi Elk Grove

My purchase experience was good overall, but I was disappointed with the service afterward. My 2025 Audi Q8 was noticeably pulling to the right, so I brought it in and paid $250 for an alignment. Unfo disappointed with the service afterward. My 2025 Audi Q8 was noticeably pulling to the right, so I brought it in and paid $250 for an alignment. Unfortunately, the car was returned to me with the exact same issue. I was told everything was within spec, but it left me questioning whether the vehicle was actually road-tested or whether the underlying issue was thoroughly investigated. More

They were able to assist me with a very difficult situation where my options were very limited. They provided this assistance without sounding arrogant, indifferent, or unprepared. I appreciate the d situation where my options were very limited. They provided this assistance without sounding arrogant, indifferent, or unprepared. I appreciate the disposition of all of the personnel I dealt with at Elk Grove Audi. More

Your service people, and especially Matt, were professional and courteous. I found the communication timely and informative. I will definitely be back. professional and courteous. I found the communication timely and informative. I will definitely be back. More

Deal took longer than expended but everyone there was professional and there to help when needed. professional and there to help when needed. More

Leon & Rodrigo are awesome they welcome me with big smiles. They always go out of there way for me. They tend me like I’m family. I never feel ignored they explain to me in detail. Leon makes sure I un smiles. They always go out of there way for me. They tend me like I’m family. I never feel ignored they explain to me in detail. Leon makes sure I understand what my car needs are and the future needs of my car. Rodrigo takes me to pick up my second car. While my q5 is being serviced. He is very prompt. He waits patiently for me. I don’t like using the Lyft service. Rodrigo went out of his busy day to take care of me. More

Staff is always helpful and dependable. Very professional . My serving was done in a timely and precise manner Very professional . My serving was done in a timely and precise manner More

Justin, and Elk Grove Audi, both provided exceptional customer service, during my recent visit to this establishment. customer service, during my recent visit to this establishment. More

We enjoyed our car buying experience with Audi Elk Grove. Matthew Pereyra was very helpful and knowledgeable with all our questions. Matthew Pereyra was very helpful and knowledgeable with all our questions. More

Best dealership I've dealt with. They were very professional, honest, and very communicative on updates throughout the process. Best service I've ever had. They were very professional, honest, and very communicative on updates throughout the process. Best service I've ever had. More

John was fantastic and provided excellent service and support. Would recommend him highly to anyone looking for an Audi. Only complaint is I had to wait around 2 hours just to sign paperwork after we a support. Would recommend him highly to anyone looking for an Audi. Only complaint is I had to wait around 2 hours just to sign paperwork after we agreed to everything. That part of the process took all of 20 minutes. Shouldn’t have anyone wait around that long. More