Elk Grove Dodge Chrysler Jeep Ram
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Excellent experience It was the shortest time we have ever spent in any dealership ever! Our sales rep Mike Lomba was great who helped us from beginning to end. This is th It was the shortest time we have ever spent in any dealership ever! Our sales rep Mike Lomba was great who helped us from beginning to end. This is the second time we purchased a vehicle from this dealership and from the same sales rep. It always feels good when you are treated right! More
WE WILL BE BACK!!!OUR SECOND PURCHASE IN A YEAR!!!! My husband and I went to Dodge of Elk Grove in January of this year and the customer service that we received by ELIJAH EVANS was like no other. He ma My husband and I went to Dodge of Elk Grove in January of this year and the customer service that we received by ELIJAH EVANS was like no other. He made us feel very comfortable and patient with us as we made our decision. Because of the of him we came back to Dodge to purchase another car, but this time it was for me. He was exceptional again. We were also helped by Shak Zazai with financing department. UNBELIEVABLE!!!!! They stayed on it until we were happy with the deal once more. They went back and forth with the bank. I have purchased many cars from different dealers, but because of these guys and the customer service we will recommend them every time and we will be back with our kids when it's that time to buy them their car. ELIJAH YOU ARE THE BEST!!!!!!!!! More
Great experrnce! I made an appointment to see Victor Macias about buying a Jeep Cherokee deal. I had prices at 5 different dealers, he gave me the best price by far fr I made an appointment to see Victor Macias about buying a Jeep Cherokee deal. I had prices at 5 different dealers, he gave me the best price by far from the others. they wrote everything up. I got great financing. saw Omar they were all very understanding of what I wanted, and needed It was one of the best experiences in buying a car. no high pressure, and a good deal More
Just an oil change I came in for just an oil change and the wait was going to be a long one so I decided to just look at the new cars to kill some time.and I saw a Journ I came in for just an oil change and the wait was going to be a long one so I decided to just look at the new cars to kill some time.and I saw a Journey begging me to take it home so much to my surprise I traded in my Caliber. I never dreamed that I would be able to part with my sweet Caliber. But I did and we are very happy with our new Journey. More
Express Lane Employees Don't Care about the Customer Over the years I've purchased 11 Chrysler and Dodge vehicles and I have to say getting express lane service is always a challenge. Today I called ahea Over the years I've purchased 11 Chrysler and Dodge vehicles and I have to say getting express lane service is always a challenge. Today I called ahead as I was coming from Modesto they told me to be there by 04:00 pm I was there by 03:20 and was told sorry we can't help you come back Monday. Terrible customer service on the express desk I explained I called ahead and they clearly let me know that they didn't care that I drove 65 miles to the dealership. What's the point of buying a Dodge Challenger and a 300 if I can't get basic service like a simple oil change. The need training from folks like Jim Azbill who cares and tries everything to help the customer. More
The best dealer My husband and I came in last week super late in the evening to buy a new jeep. Frankie Ramos stayed late to help us. He is awesome!!! He made it qu My husband and I came in last week super late in the evening to buy a new jeep. Frankie Ramos stayed late to help us. He is awesome!!! He made it quick and painless! Thank you!!! More
victor macias is the best! Came here to buy my first car, victor was my sales man and let me tell you hes the best. He went above and beyond for me to make sure i got a good loa Came here to buy my first car, victor was my sales man and let me tell you hes the best. He went above and beyond for me to make sure i got a good loan. He was very understanding and helpful of what i was looking for. If you need to buy a car make sure to ask for victor macias he will make sure you leave a happy camper More
another car from elk grove jeep This is # 2 jeep from elk grove, recommend to everyone, you are the best good sales, service, will not buy from anyone else Prices are good and you This is # 2 jeep from elk grove, recommend to everyone, you are the best good sales, service, will not buy from anyone else Prices are good and you can buy feeling you got a great deal. Dwight Pfaff More
Best Service Provided! I just purchased my first NEW car with the help of the AMAZING team Massad Saeed, Gordon Williams, and Shanna Fairbanks. They are they BEST! I an so h I just purchased my first NEW car with the help of the AMAZING team Massad Saeed, Gordon Williams, and Shanna Fairbanks. They are they BEST! I an so happy I have a new car and don't have to worry about anymore lemon cars. Thank you so much! More
Terrible service center/financing department Want to write a book of bad experiences within the first 30 days of my purchase. Bought a new Ram 2500 diesel and had the PCM go out in less than 30 d Want to write a book of bad experiences within the first 30 days of my purchase. Bought a new Ram 2500 diesel and had the PCM go out in less than 30 days, 1500 miles. I had to contact the service department the next day after having them tow it in and they asked me if I checked the batteries!!! 4 business days later, they called and said my truck was ready. 5 hours later I went to pick it up and waited an hour for them to pull it up front. The truck hadn't been washed (I refused to wait any longer) Financing department changed my interest rate down a point to get me to sign up for the extended warranty then, when I declined, took it back up a point. Just another way of making more money off me I guess. Vincent Bennett was helpful on the sale, Susan Payne was very helpful trying to get my truck to me so I could get back on the road. I emailed Vince Bloom and he never responded. Overall, very disappointed, maybe should have bought a different make of diesel truck More






