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Elk Grove Dodge Chrysler Jeep Ram

Elk Grove, CA

4.3
1,653 Reviews
Elk Grove Dodge Chrysler Jeep Ram is your premier Sacramento Ram Dealer. We offer Ram Service, Parts and Accessories, friendly and well trained staff who use the latest in automotive dealer technology to help serve you faster. Our beautiful new state of the art Ram facility provides a pleasant environment for purchasing or leasing your new Ram, and our Ram Service waiting room provides a quiet environment for you to work either from our wireless network on your laptop, or use a complimentary dealer provided PC while you wait. We're a proud member of the Knight Group, serving North American drivers for over 50 years! With 8 locations in California.
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8575 Laguna Grove Drive

Elk Grove, CA

95757

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Showing 1,653 reviews

October 29, 2015

Excellent experience It was the shortest time we have ever spent in any dealership ever! Our sales rep Mike Lomba was great who helped us from beginning to end. This is th More

by vicente2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lomba
October 25, 2015

WE WILL BE BACK!!!OUR SECOND PURCHASE IN A YEAR!!!! My husband and I went to Dodge of Elk Grove in January of this year and the customer service that we received by ELIJAH EVANS was like no other. He ma More

by R&J_PERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
finance crew, Shak Zazai, Elijah Evans
October 15, 2015

Great experrnce! I made an appointment to see Victor Macias about buying a Jeep Cherokee deal. I had prices at 5 different dealers, he gave me the best price by far fr More

by escalonrod
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Macias, Omar Feda
Oct 21, 2015 -

Elk Grove Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your great experience with us! It is our main focus to provide swift, attentive service and we're thrilled to have succeeded in your case! We hope you enjoy your new car, and consider us for any of your future car needs! Best wishes!

October 15, 2015

Just an oil change I came in for just an oil change and the wait was going to be a long one so I decided to just look at the new cars to kill some time.and I saw a Journ More

by Stargazer66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Macias, Omar Feda, Todd Ritter
Oct 21, 2015 -

Elk Grove Dodge Chrysler Jeep Ram responded

What a wonderful, serendipitous account! We're so happy that you took the time to explore your options while you waited, and that we were able to provide you with an opportunity you couldn't pass up! We hope you enjoy your new Journey, and look forward to seeing you in the future! THANK YOU!

October 10, 2015

Express Lane Employees Don't Care about the Customer Over the years I've purchased 11 Chrysler and Dodge vehicles and I have to say getting express lane service is always a challenge. Today I called ahea More

by ZenMan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Did not get the names of both men working the Express desk.
Oct 21, 2015 -

Elk Grove Dodge Chrysler Jeep Ram responded

Hi Joe! We're still so very sorry to hear that our service department didn't deliver in the quality and service standards we adhere to! It is our goal to provide efficient, thorough service to all those that entrust their cars to us, and we will certainly consider your critiques! Again, as we strive to continually improve, we hope that we'll have the opportunity to redeem ourselves in the future, wishing you the best! Emily Lasher Van Orden evanorden@lasherauto.com

October 02, 2015

The best dealer My husband and I came in last week super late in the evening to buy a new jeep. Frankie Ramos stayed late to help us. He is awesome!!! He made it qu More

by Sheshe k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Feda
Oct 21, 2015 -

Elk Grove Dodge Chrysler Jeep Ram responded

We're so happy to have been able to be there for you as you made the purchase of your new Jeep, no matter the time of day! We take great pride in being readily available to our customers and we hope that you know we'll be here for any of your vehicle needs in the future!

October 01, 2015

victor macias is the best! Came here to buy my first car, victor was my sales man and let me tell you hes the best. He went above and beyond for me to make sure i got a good loa More

by cindymontelongo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Macias
September 26, 2015

another car from elk grove jeep This is # 2 jeep from elk grove, recommend to everyone, you are the best good sales, service, will not buy from anyone else Prices are good and you More

by djpfaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Miller
September 23, 2015

Best Service Provided! I just purchased my first NEW car with the help of the AMAZING team Massad Saeed, Gordon Williams, and Shanna Fairbanks. They are they BEST! I an so h More

by ShaquanaJ91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Massad Saeed, Gordon Williams, Shanna Fairbanks
September 15, 2015

Terrible service center/financing department Want to write a book of bad experiences within the first 30 days of my purchase. Bought a new Ram 2500 diesel and had the PCM go out in less than 30 d More

by TBP51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Morrison
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