Elk Grove Dodge Chrysler Jeep Ram

Best truck buying experience!!! Got the truck I wanted. The price I wanted to pay and they even threw in a few extras. This place puts other lots to shame. No Hokey Pokey, just good Got the truck I wanted. The price I wanted to pay and they even threw in a few extras. This place puts other lots to shame. No Hokey Pokey, just good honest to goodness service. I will recommend family and friends. Matt from internet sales even arranged to have my truck delivered instead of me spending money on a flight!!! Who does that? Above and beyond is the way Elk Grove does it. Keith in finance doesn't try to switch interest rates, add strange fees or make you feel like you didn't get everything promised. Thanks Keith. More

It was a pleasant experience. We enjoyed our time on the car lot. Everyone was very helpful. Ben Wills and Steve Coopersmith were very enjoyable to talk with. We will definitely We enjoyed our time on the car lot. Everyone was very helpful. Ben Wills and Steve Coopersmith were very enjoyable to talk with. We will definitely come back for another car in the future. Suzanne in finance was also very friendly. More

My first ever new car Chris Solario was an amazing person to work with. No matter how many emails I sent him, he always replied back. He went out of his way to make me happ Chris Solario was an amazing person to work with. No matter how many emails I sent him, he always replied back. He went out of his way to make me happy. He truly wanted me to leave happy and he made that happen. I will refer everyone to him. More

GREAT EXPERIENCE From the second I walked into this place I was treated like royalty. Keith and the rest of the staff were very professional and I will only refer folk From the second I walked into this place I was treated like royalty. Keith and the rest of the staff were very professional and I will only refer folks to this dealership. More

NEVER AGAIN!!!! Met this fellow (Neil Blaire) at this dealership on Saturday 2/28/2015 because they had a lot of options to choose from, found the one we liked and de Met this fellow (Neil Blaire) at this dealership on Saturday 2/28/2015 because they had a lot of options to choose from, found the one we liked and decided to purchase it. After all the nagging he did and sales pitch he was throwing at us like all car salesman do, we finally came to an agreement and bought the car. After finalizing the paperwork with the financial advisor (Keith Baker), we were finally done and ready to get in our jeep and head home (mind you they were getting ready to close by this time it was late in the evening and we live about 30-40 minutes away). We come out to look for our jeep and it was nowhere to be found. The jeep needed detailing as it was sitting at their dirty lot which is filled with rocks and dirt and had it been raining a few days prior on that week, it definitely needed a detail. So the financial advisor (Keith Baker) along with a few other salesman go looking for (Neil Blaire) and he was nowhere to be found. A salesman said he jumped in his car and took off? Wow, at this point it felt as if someone just took our money and ran with it, talk about customer service? I call that BS, one of the managers (Victor Macias) came out said he had to leave due to a "family emergency" come to find out he had to meet his girlfriend at the movies or else he'd be in trouble...great. Back on the hunt for our jeep, it still hadn't been finished getting washed nor did it have gas, (Neil Blaire) was suppose to take care of the detailing and gas while we were finishing up the paperwork but decided to leave and left the work for (Adam Hamilton) to finish his job. If I had not mention anything (Adam Hamilton) had almost forgot while he was on his way out the door. Another 30-60 minutes they finally got the car "detailed" and wanted to go over the car with us and give it a "thorough" inspection but at this point it was late and no one can see at night. I'm frustrated and ready to head home so we took off for our 30-40 minute drive. After inspecting the jeep the following morning at home, we noticed water spots on the jeep and the rubicon sticker had been peeling off so we decided to contact (Neil Blaire) and he said for us to come in with the jeep and they will handle it, mind you he did not say anything that we had to schedule an appointment to do this, (we don't live down the street we can't just take it in at anytime or leave the jeep and catch a ride home) we finally found some time to bring it back the following week on Monday evening 3/9/2015 after work to have this taken care of, met with (Neil Blaire) and he got us in contact with a sales manager (Steve Coopersmith) to approve all the work that needs to be done which was getting the car hand waxed with a good detail because obviously the first time around was half assed not only but the floorboard were completely soaked and wet. After spending several hours there with no work getting performed on the jeep he suggested us to come back on the weekend, setup an appointment, or try and deal with another dealership close by, once again I felt like these guys were quick just to push us to the side after they got our business where's the customer service In this? Obviously we weren't getting any of it (Steve Coopersmith) scheduled us to come back on Saturday (3/14/2015) as he mentioned he would get everything taken care of include giving us a little gas for the trip we had to make just to make us happy. Saturday comes and we take the jeep in to meet with (Steve Coopersmith) and they took the jeep in, we waited a few hours in the lobby only to find out they gave it a half assed car wash and detail like they did first time around...so wait, are you telling me I just wasted my time, added more miles on my jeep and wasted gas that you did not end up covering? I could have taken the jeep to the nearest drive through car wash and had it done on my own expense if I wanted a half assed detail. After the BS of course (Steve Coopersmith) was in a rush to leave as he had a "family emergency" to get to. At this point I figured this dealership was a joke and I had to find another dealership to deal with, they could careless about you after your purchase and make you feel like you left the car dealership with a used car. I left and will never return back or ever do business with them again, I hope no one has to go through this over the littlest problems they can't even handle I can only imagine if it were a bigger issue they would probably abandoned ship, good luck fellow car buyers I hope you have a better experience than I did. More

Great job Gary! Salesman Gary Modrall and all of the other personnel were very helpful. The General Manager and Finance folks also made everything come together in a Salesman Gary Modrall and all of the other personnel were very helpful. The General Manager and Finance folks also made everything come together in a speedy fashion. Thank you! More

unbelievably, awesome, grateful Charlene "Awesome unbelievable" I can't still believe I have a new car this experiences was out of this world. I called in on a Monday & Wednesday I Charlene "Awesome unbelievable" I can't still believe I have a new car this experiences was out of this world. I called in on a Monday & Wednesday I was blessed to drive home happy & excited. This was my first time coming to Elk grove to purchase a car & I am so glad I made that phone call & Elijah Evans answered. The rest is history. I highly recommend go & see Mr. Elijah Evans he will work hard to get you the right price for your car. More

Never Again! Worst buying experience I have ever had and I buy a lot of cars. Salesman are clueless and can not answer questions about the vehicle you want to buy. Worst buying experience I have ever had and I buy a lot of cars. Salesman are clueless and can not answer questions about the vehicle you want to buy. gooseneck hitch caps were not installed, check engine light on and refused to clear it. had to come back for service before i even got off the lot. Salsman couldn't even do a walk through. like i said they were clueless. More

hopes were up to being down but elk grove dodge never stoped I had been to elk grove in the past and didnt have that good of a outcome. This time elk grove dodge open there arms to me like i was family and never I had been to elk grove in the past and didnt have that good of a outcome. This time elk grove dodge open there arms to me like i was family and never gave up on me and worked hard on getting me back in a vehicle and at a rate i can afford and happy with. More