Elk Grove Dodge Chrysler Jeep Ram

Frankie was phenomenal!!! Excellent sales associate! Found him thru the Internet. He folllowed up, we drove from Livermore to Elk Grove to purchase our new truck specifically from him. He is definitel Found him thru the Internet. He folllowed up, we drove from Livermore to Elk Grove to purchase our new truck specifically from him. He is definitely an asset to your dealership. More

This is our second purchase with Stan, our first with Shak. They were both very nice and did their best to give us what we wanted. Shak. They were both very nice and did their best to give us what we wanted. More

it's been fun having been able to do business with you and your good company....the pleasure is ours and i am wishing you and the rest of the staff good health ...great job! you and your good company....the pleasure is ours and i am wishing you and the rest of the staff good health ...great job! More

Jeremy called us saying he had an interested buyer for our vehicle and asked if we would like to come in and look at the new trucks for a possible trade-in and purchase. First we said "No!" then since our our vehicle and asked if we would like to come in and look at the new trucks for a possible trade-in and purchase. First we said "No!" then since our Dodge Ram 2500 was a 2007 siad we would consider a good deal but we were not really in the market for a new truck. He made a convenient appointment and we went in. He showed us a 2012 truck similar to ours but lots has been upgraded and built in in the past 6-7 years. We were impressed with all the great features on the new truck, built in blue tooth, built in jake brake, built in trailer brake, buit in 4 and 7 prong trailer plug hook ups AND a 115 volt plug in plus 3 other power source blug ins. It took us a while to come to a price we could live with and a down payment that was agreeable but Jeremy went to bat for us with the finance department and got us a great deal. He was patient and considerate. Jeremy was the only sales person we had to deal with in the whole process until we were signing the papers. Nice, relaxed process. Plus he has an adorable son and cute wife. We like the crew cab for our grandkids who are growing up so fast!. Thank you Lasher Dodge and Jeremy Remillard. We definitley will recommend you to our friends and family! More

I recently bought a dodge caliber on 2/21/2013. I was experiencing trouble with the vehicle shortly after my purchase. The vehicle was acting strange on 3/21/2013 which was extremely frustrating. The pro experiencing trouble with the vehicle shortly after my purchase. The vehicle was acting strange on 3/21/2013 which was extremely frustrating. The problem the vehicle had caused me to have to bring it back into the dealership. Although I moved to Los Angeles, Gordon Williams accommodated the expenses by creating a superb arrangement with a certified dodge dealership here in LA. I am distraught that a problem occurred with my vehicle shortly after purchase; however the greatly appreciated assistance from Gordon Williams brought relief to the situation. More

Customer Service got a "bad" rating because in 2 weeks after purchase Jeremy never made any call for thanks for business, or to see if I had any concerns...That's not OK...I had to call to speak w 2 weeks after purchase Jeremy never made any call for thanks for business, or to see if I had any concerns...That's not OK...I had to call to speak with him 2 weeks after purchase about getting a copy of a document I signed at purchase that had to be completed by dealer after the fact (Durango trade release of liability). After a few questions on why I wanted a copy of document,Jeremy did send completed document, thanks for that. I do understand that I got an email requesting a positive rating right away, but that doesn't replace the human element of a phone call. Quality of work got a "bad" rating because Jeremy took off for a test drive with another customer, left me waiting for finance, didn't return till 30 minutes AFTER I was out of finance and everything was signed. Charles in finance TOLD me I needed to sign everything with a different name...when I asked why I couldn't sign my true name, he simply said that's the way "they" wrote it up...nobody took the time to make a change so all documents and contracts showed my true name. So everything shows my Dad's name, I had to sign everything with my Dad's name, and he passed away in 2006. Price got a "very bad" rating because I checked values both market, and dealer trade on my trade in vehicles, and feel that I should've got more for both trades...and, for some reason....the Patriot I bought was advertised for 12,777...but cash price is 15,527, interest rate is WAY too high...I have decent credit, that shouldn't be the case....when all is said and done as it stands, I'm spending $36,000 for a BASE Jeep that should've been $12,777, I understand and can accept some negative equity, but this is a bit much. Overall experience got "bad" rating because since this deal, I have lost many night's sleep, had anxiety, stress, and at times just plain sick to my stomach, which is a shame, because I like the car....I'm open to a new contract that is a little more fair, and a bit easier on my budget, and heart rate for the next 5-6 years... So sorry I couldn't write a more positive review. More

Came in after seeing Elk Grove Dodge's ad on the internet. We worked with Jeremy and the experience was rewarding and very pleasant. He was knowledgeable and extremely friendly and was not pushy i internet. We worked with Jeremy and the experience was rewarding and very pleasant. He was knowledgeable and extremely friendly and was not pushy in the least. We drove the truck of our choice away that night. It was a beneficial time and the event went very smoothly without a hassel and I would recommend Jeremy to anyone in the hunt for a new truck. More

I went to Elk Grove Dodge to purchase a 2012 Dodge Ram that I had located on the internet. Upon my arrival, I was met by Jeremy Remillard. Jeremy listed to my wants and needs and took me to my dream tru that I had located on the internet. Upon my arrival, I was met by Jeremy Remillard. Jeremy listed to my wants and needs and took me to my dream truck. In a very short time later, I was driving off with my brand new Dodge Ram 1500. Knowing what I wanted going to the dealership made Jeremy's job easier but he still showed me the time and professionalism to make me feel like a very special customer. I highly recommend Jeremy to anyone looking for a vehicle at this dealership. More

I was happy with the the deal that was negotiated and feel that there was no pressure on my end at any time. Neil let me take the time to think about the vehicle before making the purchase. The only feel that there was no pressure on my end at any time. Neil let me take the time to think about the vehicle before making the purchase. The only misses were: when purchasing a certified used vehicle there shouldn't have been missing any covers like the one that hides the USB port on the radio. The other is the certified vehicles are supposed to come with a free trial of sirus radio and there was no mention of how to access that although I'm sure a call would probably do it. Overall, I was happy with their service and selection. They are the volume dealer in NorCal, which translates to lowest cost and no hidden fees. More

Richard was very helpful and informative. Any question he was unsure of he found the answer right away. He was also very patient and kind, I would recommend him to everyone I know. he was unsure of he found the answer right away. He was also very patient and kind, I would recommend him to everyone I know. More