Elk Grove Dodge Chrysler Jeep Ram

The Real Deal I'm not sure where to begin. It started a few weeks ago with a postcard from Steve Coopesmith regarding wanting to buy my 2006 Saturn. I held on t I'm not sure where to begin. It started a few weeks ago with a postcard from Steve Coopesmith regarding wanting to buy my 2006 Saturn. I held on to the card. Fast forward a few weeks, my mom bought a car at another dealer in the auto mall, I brought along the post card. After mom was done, we headed over to Elk Grove Dodge to find this mysterious Steve. It did not talk long. I knew from the moment we said hello that this guy is the real deal. I showed him the card asked if it is legit, indeed it was legit. I asked if he could help me, he was sure he could. It was crazy busy I told him I would come back the next morning in the mean time I would go home and look at their inventory online. I nearly cried as there was nothing there I wanted, that was until I delved a little further and there she was. A gorgeous 2013 Toyota RAV 4 with, what? 5800 miles? not possible. I was exhausted from mom's deal but I hopped back into my 2006 Saturn VUE with 125,000 miles and zoomed back to the dealership to have a closer look and a possible test drive provided it was still there. It was. Steve was on the lot and knew me right away I told him what I was there to look at, I had the stock number written down. He summoned Loc who promptly brought out the beauty and within minutes I was sitting in her waiting for a test drive. It was love at first sight and drive but would this even be possible? I was owed $10,000 on my Saturn and I was $8,000 underwater (you read that right). How could they possibly help me when the dealer my mom bought from didn't even bother to offer to help even as I was looking at their cars on the showroom. Steve and Loc and the others behind the scene worked their fingers to the bone to help me. It was obvious that they actually care honestly and truly cared about ME, my wants and needs. Loc kept me informed "50/50 chance in your favor" well, that never goes in my favor, then "60/40 chance in your favor" well, that is much better. A little while later out comes Steve with a piece of paper scribbled in sharpie with numbers....DEAL!!! Gone are the days of the tired method of walking lot after lot. All you have to do is enter what you want on a website and it narrows everything down from 15,000 cars to 150, to 50. They got me into this beautiful brand new SUV of my dreams and took my poor old Saturn off of my hands getting me out from under the mess I was in. These guys are truly the real deal. If they can't help you they won't waste your time but if there is any chance no matter how remote that they CAN help you they will do everything within their power to help you. I must also give kudos to Omar in finance who made signing papers painless. Mr. Bloom if you read this, and I hope you do your boys are the BEST. Thank you thank you thank you. More

Smoothest car purchase I've ever made. I had an easy car buying experience.James Slan made my purchase easy and was very patient with my 'pickiness' .He was also very knowledgeable and effi I had an easy car buying experience.James Slan made my purchase easy and was very patient with my 'pickiness' .He was also very knowledgeable and efficient and I was in and out in less than three hours!I would definitely recommend this dealership to anyone looking into buying a new or used car there.Excellent customer service James! More

I wish I had come here first. Great experience. We came here after a horrible experience at a near by competitor. We called Frankie on the phone and told him the car and (fair) price we wanted. He We came here after a horrible experience at a near by competitor. We called Frankie on the phone and told him the car and (fair) price we wanted. He had the car at the lot the next day for us at the price we asked for. He was friendly, knowledgeable, and very helpful. It was also clear that he knew the product that he was selling (you don't always find that). I really appreciate his help and it was a pleasure working with him. He made our whole experience a pleasant one. I would definitely recommend Frankie and the staff at Elk Grove Jeep. More

By far the easiest vehicle purchase I have ever done. I ordered a Ram 2500 from Victor Macias and I have to say he made the purchase a breeze. He was professional, knowledgeable and courteous. He knew the I ordered a Ram 2500 from Victor Macias and I have to say he made the purchase a breeze. He was professional, knowledgeable and courteous. He knew the product inside and out. I had many questions and he had answers to all of them. I was told by friends to go to Idaho to purchase a truck due to their great prices. Victor beat the price by several hundred dollars. I will recommend him and all the staff at Elk Grove Dodge to anyone I know who is purchasing a vehicle. More

Low stress, high service We worked with Cory Long and he was great. He was super patient with us as we looked through most of his inventory looking for just the right Jeep. We worked with Cory Long and he was great. He was super patient with us as we looked through most of his inventory looking for just the right Jeep. He was especially helpful as my wife and I went back and forth a number of times about finishes. The process was pretty smooth overall and Cory was there to help us out all along the way. I'd go back to him anytime. More

Excellent service Thank you so much to victor for making my trade in experience a memorable one you are truly a great salesman with spectacular customer service. Thank you so much to victor for making my trade in experience a memorable one you are truly a great salesman with spectacular customer service. More

3RD CAR FROM HERE LOVE IT I JUST WANT TO SAY THANK YOU TO JAY PARKASH, NANGI AND JOE FOR TREATING ME WITH HIGH LEVEL OF STANDARDS OF CUSTOMER SERVICE. JAY KNEW WHAT I WANTED FR I JUST WANT TO SAY THANK YOU TO JAY PARKASH, NANGI AND JOE FOR TREATING ME WITH HIGH LEVEL OF STANDARDS OF CUSTOMER SERVICE. JAY KNEW WHAT I WANTED FROM THE START, I DIDN'T HAVE TO NEGOTIATE PRICE, JAY KNEW WHERE MY PRICE WAS AT. HAD ME AT A BLOW OUT PRICE WAY BELOW INVOICE. HE HAD BLOWN OUT THE COMPETITION FROM ALL OF SOUTHERN CALIFORNIA. I LOVE MY 2014 JEEP GRAND CHEROKEE LIMITED DIESEL 4X4. More