Elk Grove Dodge Chrysler Jeep Ram
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Still smiling I was blown away at what I experienced when I went to Elk Grove Dodge Chrysler Jeep Ram SRT to purchase a Ram Truck. First of all the salesman Loc N I was blown away at what I experienced when I went to Elk Grove Dodge Chrysler Jeep Ram SRT to purchase a Ram Truck. First of all the salesman Loc Nguyen is such a nice and friendly no presssure kinda guy. He really listened to what we were looking for and make sure we stayed in our budget. My wife and I were interested in a Dodge Ram 1500. We drove out of the dealership in a Dodge Ram 2500 cummings diesel 4x4 and didn't go a penny over budget. Its been 3 days and we're till smiling. Talk about more Bang for your Buck. Being retired and on a fixed income staying on budget was very important. I am so happy to know their really is a dealership with great salesmen like Loc Nguyen and sales manager, Gordon Williams. I honestly can say I can't wait to bring my new truck in for service thats how much I enjoyed my experience at Elk Grove Dodge chrysler Jeep Ram SRT. I hope anyone who reads this will go to this dealership and see shopping for a car or truck can be a pleasant and fun experience. Thank you Loc Nguyen. G.Golden More
The best customer service!!!!! Elijah Evans was my sales person, he came up to my sister and I and introduced himself to us and started talking to us as if he knew us for years, whi Elijah Evans was my sales person, he came up to my sister and I and introduced himself to us and started talking to us as if he knew us for years, which was great. I didn't feel pressured in to trying to purchase a vehicle at that time. I looked around and pointed out possible vehicles that I would be interested in and he took notes, then when we left he did follow up phone calls to see if I was still interested in getting a vehicle. I was debating on getting a brand new vehicle, but he was very motivational and was very persistent on trying to get me what I wanted. I'm very satisfied with my choice in vehicle. He's a wonderful sales person. More
2014 Jeep Cherokee Latitude purchase I needed a new vehicle so I decided to visit Elk Grove Dodge Chrysler and Jeep. I met Bob Mayorga who helped me find just the right vehicle. He's th I needed a new vehicle so I decided to visit Elk Grove Dodge Chrysler and Jeep. I met Bob Mayorga who helped me find just the right vehicle. He's the greatest salesman...friendly, informative and very professional! I bought a 2014 Jeep! It was the easiest/smoothest transaction I've ever had purchasing a vehicle. As a woman, car shopping can sometimes be a little intimidating, however, I was not intimated at all. Bob and the finance crew were excellent!! I've already referred friends to the dealership and told them to ask for Bob Mayorga, he will take care of you!! A great experience with a great group of people! Thanks! More
new dodge promaster purchase We needed a new van to replace our old Dodge van which has over 300,000 miles on it and went to Elk Grove Dodge. We had the greatest sales person, Bo We needed a new van to replace our old Dodge van which has over 300,000 miles on it and went to Elk Grove Dodge. We had the greatest sales person, Bob Mayorga...From the minute I met him, I knew he would be able to help us...he was approachable, friendly, humorous, professional, and really had his act together .....both my wife and me felt so comfortable with him throughout the entire sales process. We need the van because I am an artist and had to have a new vehicle with many exhibitions coming up...the new Promaster van was perfect for me. I also met some others in the facility, Bart and keith at the end, who filled out the paper work. Everything was done with professionalism, and I will add that anyone who happens to be lucky enough to work with Bob Mayorga, should be honored to have a great experience at this professional dealership... Hats off to Bob. More
Horrible Customer Service Neil Blair with Elk Grove, CA Dodge was great at returning phone calls and answering emails BEFORE and the day of purchasing the vehicle. However, we Neil Blair with Elk Grove, CA Dodge was great at returning phone calls and answering emails BEFORE and the day of purchasing the vehicle. However, we have not heard from him at all even after several attempts to get a hold of ANYONE at the dealership. This is not a dealership to be trusted. I was a cash paying customer and asked for my credit NOT to be run, Neil INSISTED I needed to complete the Credit App due to "Patriot Act" and that my credit would not be run. AFTER the vehicle was delivered and he had cash in hand, he informed me that the dealership did run my credit. Massad has sent an email to help with the issue, but that is it. I also have a few questions regarding the vehicle and some windows that are inoperative (vehicle was delivered that way). No one is responding to voice mails or emails. This is my 5th new car purchase in 7 years (most were internet sales) and this is the WORST buying experience with the worst customer service I've experienced. More
internet department Thier internet sales quote one price and yet they cannot honor it. Good luck even meeting the internet sales person he doesn't value your time. Thier internet sales quote one price and yet they cannot honor it. Good luck even meeting the internet sales person he doesn't value your time. More
Customer Service! Shanna, Gordon, and Keith in finance were all great in my purchase of a Jeep Wrangler! Great group of people! If your looking for a vehicle go see Elk Shanna, Gordon, and Keith in finance were all great in my purchase of a Jeep Wrangler! Great group of people! If your looking for a vehicle go see Elk Grove Dodge Chrysler Jeep Ram SRT! They will take care off you! More
awesome I love how elijah was so determined to get me into my car with everything that he to work with but he didn't stop he kept fight to get me my car and h I love how elijah was so determined to get me into my car with everything that he to work with but he didn't stop he kept fight to get me my car and he did I love it so much More
Tawny Offers The Best Customer Service!!! Tawny AWESOME--FUN--CUSTOMER ADVOCATE--EXCELLENT CUSTOMER SERVICE! She knew we were on a strict time constraint so she hustled to expedite the process Tawny AWESOME--FUN--CUSTOMER ADVOCATE--EXCELLENT CUSTOMER SERVICE! She knew we were on a strict time constraint so she hustled to expedite the process! She made the experience fun & easy. She knew what we were looking for and got right to the point as requested! We will be returning to her for our next purchase! And our Dodge Challenger floats! What a sweet ride! More
Thanks Eli! Eli came in on his day off and helped my dad and I. We traded our Grand Cherokee for a Ford Escape. Thank you for your help, we really appreciated it. Eli came in on his day off and helped my dad and I. We traded our Grand Cherokee for a Ford Escape. Thank you for your help, we really appreciated it. We negotiated a lot and he was very patient, trying to help us get what we wanted! Ask for Eli at the Elk Grove dealer, you won't regret it!!! -Makayla More






