Elk Grove Dodge Chrysler Jeep Ram

We came in looking for a car and Richard Brown was very helpful and pleasant in finding exactly the car of our dreams a low mileage 2012 Jeep Compass. As far as we are concerned you guys are the best a lot helpful and pleasant in finding exactly the car of our dreams a low mileage 2012 Jeep Compass. As far as we are concerned you guys are the best a lot better than we purchased our last car a 2006 Chrysler 300 at Folsom Chrysler, they were a real nightmare. Thank you again and keep up the good work. John and Lorraine Nunes More

We had great customer service from the phone call we made till we left the dealership.We were getting very frusterated with the buying process because we are a hard to finance couple.We were taken care of an till we left the dealership.We were getting very frusterated with the buying process because we are a hard to finance couple.We were taken care of and we never felt like we were "losers" with how our credit situation was. Very friendly staff and nice used car selection! More

I was in Lasher Elk Grove Dodge to get a new 2013 Challenger. Jeremy made the purchase really smooth, and comfortable. I got a great deal on it. I did my research online, and I haven't seen anybody g Challenger. Jeremy made the purchase really smooth, and comfortable. I got a great deal on it. I did my research online, and I haven't seen anybody get a better deal than me. I have to thank Jeremy for getting me such a great deal. Everyone was really friendly and helpful. All and all a great experience. I would definitely recommend Jeremy (Lasher Elk Grove) to anyone trying to buy a vehicle. Greta prices and great service. Thanks More

I came in this afternoon to look at a car that this dealership had advertised. The first person to approach us was Travis McDonald. He was polite, courteous, and very knowledgeable. He answered my ques dealership had advertised. The first person to approach us was Travis McDonald. He was polite, courteous, and very knowledgeable. He answered my questions and told me everything about the very detailed inspection that all of their vehicles go through. We test drove the vehicle and I never felt like Travis was trying to pressure me. Something I had experienced at other dealerships. He was so friendly and I felt very comfortable with him. We then went into the office to talk about numbers. I was then introduced to Gordon Williams,the Sales Manager. He greeted us with a warm smile and really listened to my needs and what I wanted my payment to be. He worked VERY hard for me. He was able to work with me and I was very impressed with the way he conducted himself and how he never treated me like a silly young girl who didn't understand how the financing aspect of a sale worked. He gave me respect and his attention. I appreciated that very much since I had other experiences where salesman have made me feel inferior and tried to convince me of something that just didn't sound right. Travis and Gordon took the time to fully explain every detail and every part of the process. I agreed to the deal and my car was immediately sent into detail. It was awesome when they finished and I was so excited to get in the driver's seat. After they both congratulated me and handed me the keys to my beautiful blue Mitsubishi Eclipse, they both hugged me and I could tell that it was truly heartfelt and sincere. I felt like a part of their family since they had treated me as such. I will recommend Lasher Elk Grove Chrysler Jeep Dodge Ram to all of my family and friends. Thank you Travis and Gordon for all your hard work! :) Teresa More

I arrived at the dealership initially to get my vehicle serviced. As i entered the showroom to head to the service area i was greeted by Richard. We had a short conversation, i was joking about buying the serviced. As i entered the showroom to head to the service area i was greeted by Richard. We had a short conversation, i was joking about buying the SRT8 charger. After talking to service and getting my vehicle's oil changed i headed over to look at the new dodge dart. I found Richard again who grabbed a set of keys and we went on a test drive. When we got back i told him what options i was looking for. We headed over to the over-flow lot down the road and looked at the cars. They had the car that i was looking for with the options i was interested in. We headed back over to the showroom to sort out the details. Richard grabbed us some drinks and snacks as we were discussing the deal. He went over all the additional add on purchase items which i was not interested in. We ended up chatting for quite a while as we waited for the managers to deal with other customers. Richard was very friendly and easy to talk to which made the experience very easy and stress free for me. Overall it was an enjoyable and stress free experience. If i was to purchase another vehicle i would buy it through Richard again. More

I had specific expectations, and researched my purchase for aprox. 6 mos to include test driving several vehicles; Ford Boss 302, Dodge SRT8 automatic, Chevy Camaro SS, etc, before I settled on the Challen for aprox. 6 mos to include test driving several vehicles; Ford Boss 302, Dodge SRT8 automatic, Chevy Camaro SS, etc, before I settled on the Challenger SRT8 6 spd. Ira was wonderfully patient, and a real go-getter. He was the one positive in the entire experience. Once I got passed Ira, the experience was rather disappointing with finance, "the closer", and condition of the vehicle. All these items were completely outside Ira's control. Ira, keep up the great work! The rest of you could learn something from him. And next time, please make sure everything works in the vehicle BEFORE you put it up for sale. This is a quality check that should have occurred long before Ira stepped in. I should not have sat for 3 hours completing paperwork and credit checks when I was already approved with my bank. Ira was amazing, the rest of you need to step up. More

My wife and I dropped by this dealership to start looking at new trucks, and ended up buying the same day. Ira and his team were up front, honest about price and offered a deal that seemed as good as one co at new trucks, and ended up buying the same day. Ira and his team were up front, honest about price and offered a deal that seemed as good as one could find anywhere. They were personable, professional, and most importantly, when they kept us waiting too long for one process, apologized and made the experience as smooth as possible. We will recommend the dealership, and want to say public thanks to both Ira and Charles, who went above line to make us happy. More

MY HUSBAND AND I CAME TO ELK GROVE DODGE AND FOUND THE CAR THAT WAS PERFECT FOR US, WITH THE OUTSTANDING HELP OF THE SALES MAN ( IRA CARTER ). WE ARE EXTREMLY PLEASED WITH THE CUSTOMER SERVICE IRA PROVIDE CAR THAT WAS PERFECT FOR US, WITH THE OUTSTANDING HELP OF THE SALES MAN ( IRA CARTER ). WE ARE EXTREMLY PLEASED WITH THE CUSTOMER SERVICE IRA PROVIDED TO US. WHEN WE ARRIVED AT ELK GROVE DODGE, THE WELCOMING OF THIS SALES MAN WAS WARMING. THANK YOU IRA, WE LOVE OUR NEW CAR!! More

Jeremy did a great job. I was referred by a good friend to drive all the way out to Elk Grove from Lincoln specifically to meet with Jeremy. I told him what I wanted, we explored the options, then I asked to drive all the way out to Elk Grove from Lincoln specifically to meet with Jeremy. I told him what I wanted, we explored the options, then I asked him to look around for the exact car I wanted and he found it. He had it brought in from another dealership and the next morning I drove it home. Easy experience with very little hassle or negotiation. I would refer to family and friends. More

Richard was very patient dealing with a customer who knew what she wanted and would not settle on just any car or just a few options. He went above and beyond working with us all day, with several test driv what she wanted and would not settle on just any car or just a few options. He went above and beyond working with us all day, with several test drives and trips to the back lot until a car was decided upon. He was not pushy and took all the critical comments of the cars in stride working hard to satisfy this customer. Thank you so much for your professionalism and cooperation More