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Elk Grove Dodge Chrysler Jeep Ram
Elk Grove, CA
1,367 Reviews
Elk Grove Dodge Chrysler Jeep Ram is your premier Sacramento Ram Dealer. We offer Ram Service, Parts and Accessories, friendly and well trained staff who use the latest in automotive dealer technology to help serve you faster. Our beautiful new state of the art Ram facility provides a pleasant environment for purchasing or leasing your new Ram, and our Ram Service waiting room provides a quiet environment for you to work either from our wireless network on your laptop, or use a complimentary dealer provided PC while you wait.
We're a proud member of the Knight Group, serving North American drivers for over 50 years! With 8 locations in California.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 1,367 reviews
October 20, 2020
I was contacted within 1 day and I was very happy with Josh Cuevas and I have nothing but good things to say about my experience. Thank you for taking care of my PT cruiser it was left to me by my mom whe Josh Cuevas and I have nothing but good things to say about my experience. Thank you for taking care of my PT cruiser it was left to me by my mom when she passed away More
by keith.wallace
October 20, 2020
Hello Mr Bloom, I was really happy with the customer service that Josh Cuevas gave me and the help the service department gave me. The only thing that i would ask of you, is my PT cruiser that i have go service that Josh Cuevas gave me and the help the service department gave me. The only thing that i would ask of you, is my PT cruiser that i have gotten serviced from you was left to me by my mother before she passed away and i want to keep it in good running condition. i understand that the diagnostics fees are how you pay your mechanics. I just dont think its fair that if a part is under warranty and something goes wrong with the part that i get charged $ 180.000 every time i get it looked at ? is there any way you could help me out in the future if i have to bring it back in for service ? Thank You Mr Bloom and Josh really did a great job helping me. i meant to give him 5 stars but it would only let me give him 4 1/2. Look forward to hearing back from you ! have a great day More
by keith.wallace
October 17, 2020
No service after sale. Won't return phone calls. Trick you by adding on service contract which is NOT required. Not nice place to go. you by adding on service contract which is NOT required. Not nice place to go. More
by janetctriska
Employees Worked With
JC, Shiban (receptionist), spoke to Massaud (never met), phone message to Vince Bloom (no return call), Herbie McQuay, Miguel Rodriguez
October 13, 2020
this dealership has a vast inventory i found the truck i wanted online then went to the dealer to look at it and get a firm price. the salesmen were great no pressure and friendly so i bought the truck i wa wanted online then went to the dealer to look at it and get a firm price. the salesmen were great no pressure and friendly so i bought the truck i wanted More
by driverdon53
Employees Worked With
chad buggs , Omar Feda
October 08, 2020
Alex was our salesman, he was very easy to work with. He was calm, friendly and extremely helpful. When walking into Elk Grove Dodge, as someone who hates dealerships, it’s a little daunting. But meeting Al was calm, friendly and extremely helpful. When walking into Elk Grove Dodge, as someone who hates dealerships, it’s a little daunting. But meeting Alex, immediately changed our fears. He had the truck we wanted ready to go and we loved it immediately. I would highly recommend Alex as your salesman. Our finance manager, I believe it was Keith, was amazing too. We had a great conversation, made jokes and saw eye to eye on our topic of conversation. It was a great experience. Our one and only complaint, was that we were told the truck would be filled up with diesel and ready to go. It was only filled up half way and the diesel exhaust fluid was only filled up halfway too. In our minds, spending $50k+ for a new truck, all those fluids should be filled up. Other than that, our experience was great. More
by alyciam23
Employees Worked With
Alex Castillo, Keith Baker
October 05, 2020
John did an excellent job throughout our truck purchase. He located any and all rebates and also assisted with adding additional equipment I wanted on my new truck. Two thumbs up! He located any and all rebates and also assisted with adding additional equipment I wanted on my new truck. Two thumbs up! More
by robgomez1974
Employees Worked With
John Benton
September 25, 2020
Good customer service. Stanley was easy to work with. Answered all our questions. Great communication skills. Gave us a good deal on both trucks. Will definitely go back. Answered all our questions. Great communication skills. Gave us a good deal on both trucks. Will definitely go back. More
by John McDaniel
Employees Worked With
Stanley Simpson
September 23, 2020
we did our research, cgatted online with internet manager, Zack Tanner, made an appt to test drive a jeep and all went smooth. Zack set us with a great deal and we love our new jeep wrangler! Simple, manager, Zack Tanner, made an appt to test drive a jeep and all went smooth. Zack set us with a great deal and we love our new jeep wrangler! Simple, no stress, and satisfied!! More
by R8rzz1310
Employees Worked With
Zack Tanner and Sue in finance!!
