Elk Grove Dodge Chrysler Jeep Ram

Excellent Service I was really hesitant to buy a vehicle in fear of being cheated or taken advantage of. I was immediately welcomed by Todd and Stan. They gave fantasti I was really hesitant to buy a vehicle in fear of being cheated or taken advantage of. I was immediately welcomed by Todd and Stan. They gave fantastic and made buying my vehicle as easy as possible. I am very happy with my purchase and so glad I went to Elk Grove Dodge. More

No pressure purchase Elk Grove Dodge has an impressive inventory. JC Miller is very helpful and I didn't feel pressure to make a purchase. I found the truck I needed at a Elk Grove Dodge has an impressive inventory. JC Miller is very helpful and I didn't feel pressure to make a purchase. I found the truck I needed at a good price! More

2016 Ram 2500 Big Horn Go see JC Miller at Lasher, he'll make sure you are taken care of aND work to get you the deal you want. JC was honest and upfront, very informative Go see JC Miller at Lasher, he'll make sure you are taken care of aND work to get you the deal you want. JC was honest and upfront, very informative without any pressure or pushy sales gimmics. I'd buy from JC and the Lasher team again and recommend them highly! More

Excellent Car Buying Experience I recently purchased a 2016 Jeep Cherokee from Elk Grove Dodge Chrysler Jeep located in the Elk Grove Auto Mall. The dealer has a vast selection of ve I recently purchased a 2016 Jeep Cherokee from Elk Grove Dodge Chrysler Jeep located in the Elk Grove Auto Mall. The dealer has a vast selection of vehicles to choose from and a great staff to work with. The service I received from JC Miller was fantastic, very professional, and extremely helpful. I highly recommend Elk Grove Dodge for their service, inventory and friendly professional staff. I was in and out of the dealership in record time. Thank you Elk Grove Dodge Chrysler Jeep and Mr. JC Miller for the great service I received. More

I got my 2016 Dodge Charger! Elijah Evens is a very friendly and helpful salesman. He goes above and beyond to help you with the process of the purchase. Fred was very kind and Elijah Evens is a very friendly and helpful salesman. He goes above and beyond to help you with the process of the purchase. Fred was very kind and helpful. More

When sale is done...so is customer service! We have purchased 5 cars from the same salesman, same dealership in 12 months. We didn't have any problems with our experience at EG Dodge until we p We have purchased 5 cars from the same salesman, same dealership in 12 months. We didn't have any problems with our experience at EG Dodge until we purchased a car with problems. We purchased a used 2014 Ford Focus less than 10 days ago, our 5th and last purchase from EG Dodge! We drove the car off the lot on Thursday night & the very next day it was towed back to the dealership because one of the doors wouldn't close. It was the Friday before a holiday weekend and we were told that it likely wouldn't be looked at until Monday or Tuesday. We didn't make a big deal about it because the Sales Manger said to give him a call on Monday & he would get us a rental car...he didn't mention that Monday was his day off! So after multiple attempts to reach him on Monday, we got no answer and no rental car. After speaking with the Service Manger, who assured me that the car would be ready the next day (Tuesday), I let the dishonest Sales Manager/rental car issue slide...THEN 2 days later the car is having the same issue with a different door!! Again we spent the day trying to get in touch with the Sales Manager who finally returned our call that evening but offered no assistance, saying "what do you want me to do? I didn't make the car", "take it to Ford, it's Fords problem"! The salesman (that we purchased 5 cars from) said "maybe your daughter is closing the door wrong". REALLY!?!? At this point we have owned the car for 9 days and 5 of those days we were without the car and it needs to go back again ASAP! The back door of the car we purchased less than 2 weeks ago has a strap attached to opposite side to keep the door closed!! A car with a door that doesn't stay shut is a safety issue and EG Dodge has done nothing to assist with this problem, even though I have a 1000 mile 30 day warranty! So much for taking care of loyal customers. I guess once the deal is done, so is their customer service! EG Dodge will never receive my business or recommendation ever again!!! More

Excellent, friendly salespeople I had the pleasure of working with Zabi and Jim to purchase my new Ram 2500. They took the extra time I needed to look at all of the 2500s on the lot I had the pleasure of working with Zabi and Jim to purchase my new Ram 2500. They took the extra time I needed to look at all of the 2500s on the lot (and there are plenty). They are also very knowledgeable explaining all the various models. Zabi and Jim were very friendly, I felt like they were more interested in helping me get the truck I wanted than just making a sale. Thanks for all your help guys. More

Awesome service😍 I dealt with Mr. James Slan at the dealership. He was professional, personable and efficient. He made the experience purchasing a new car enjoyable. I dealt with Mr. James Slan at the dealership. He was professional, personable and efficient. He made the experience purchasing a new car enjoyable. He was very informative about the process. He's definitely the Man??. I've told all my friends about my experience with this dealership. I appreciate you very much! Thank you, Sharon Burks More

Excellent Customer Service This was our first time buying a brand NEW car. JC was very helpful in answering any and all questions we had. He is a wonderful salesmen. He never tr This was our first time buying a brand NEW car. JC was very helpful in answering any and all questions we had. He is a wonderful salesmen. He never tried to push anything on us. He let us tell him what we wanted and he did his best to get us in the car we wanted. We are extremely satisfied with our purchase. JC even helped us set up our Bluetooth and showed us the app we could use for our car. Everyone we spoke with was very professional and helpful. The sales manager, Gordon, was also very professional and exceptionally helpful in getting us the monthly payment and interest rate we were looking for. I would recommend anyone in the market for a new car to go to this dealer ship and talk to JC and Gordon you wont be disappointed. More

Helpful, knowledgable and friendly Just bought a new truck and we are happy with it. Already dealt with service in applying a protective clear coat and Paul was very helpful. Todd our s Just bought a new truck and we are happy with it. Already dealt with service in applying a protective clear coat and Paul was very helpful. Todd our salesman was very personable and knows his stuff More