Elk Grove Dodge Chrysler Jeep Ram

Elk Grove Jeep My wife and I have purchased 10 new vehicles between us in the last 32 years. Working with Matt Cowan (Internet Sales) and Armando Marquez (Finance) My wife and I have purchased 10 new vehicles between us in the last 32 years. Working with Matt Cowan (Internet Sales) and Armando Marquez (Finance) made this the easiest and least stressful car purchase we've ever had. We're completely satisfied and will definitely recommend Elk Grove Dodge Chrysler Jeep to anyone interested in any of those makes. More

John Benton Buy all my new cars from John no need to go looking anywhere else to get the best deal and to be treated so well. Long live John, i'll be back for my Buy all my new cars from John no need to go looking anywhere else to get the best deal and to be treated so well. Long live John, i'll be back for my next car. More

Jeep Patriot I worked with Victor Macias to find me a Patriot with specific options and it turned out there was none in California. He found me one in Oregon got i I worked with Victor Macias to find me a Patriot with specific options and it turned out there was none in California. He found me one in Oregon got it here for me with a great deal. I couldn't be happier and what a great guy to work with. More

Great salesperson, be wary of the Chrysler cars reliability We purchased our brand new 2017 Chrysler Pacifica, upper Limited trim from the Elk Grove dealership end of June 2016. The salesperson we dealt with a We purchased our brand new 2017 Chrysler Pacifica, upper Limited trim from the Elk Grove dealership end of June 2016. The salesperson we dealt with at the dealership (Kyle Brown) was great, and he was able to work the numbers for us in a very effective and fair way. His professionalism and enthusiasm are great assets to the dealership. We would not be surprised to see Kyle going places. Having stated that, the brand new Pacifica we bought, at the Limited upper trim minivan version nonetheless, with all the bells and whistles, has a defective sliding door (power not working). Trying to fix the sliding door through other local Chrysler dealerships (although it's covered by warranty) in Northern California has been an experience to say it extremely nicely. It's been 3+ weeks and counting, with no fix completed. Overall we love the minivan, and are giving Chrysler a chance of coming back to the market with the completely redesigned minivan, but the whole reliability of the Chrysler brand and the quality of the service departments at various Chrysler dealerships, are definitely something to definitely consider. More

poor customer service I bought a 2016 ram 3500 diesel truck. when I was getting ready to drive it off the lot I noticed that the "DEF" fluid reservoir was low. the salesm I bought a 2016 ram 3500 diesel truck. when I was getting ready to drive it off the lot I noticed that the "DEF" fluid reservoir was low. the salesman said that because it was a holiday (4th of July) the service depart was closed and they were unable to top the fluid off. he said to bring it back later and they would top the fluid off for me. DEF costs about 10.00 a gallon and I was going to need a couple of gallons so I agreed. When I came back the service department treated me like I was trying to rip them off. my sales person wasn't there and the rest of them could have cared less. they basically said that if it wasn't written down it didn't happen. I left angy and embarrassed and don't plan on returning. I know this isn't everyone's experience but be aware, if you are going to buy a car from them don't trust them. get it in writing. More

Horrible experience with the Service Department Made a 7:30a appointment for an oil change, tire rotation, and to have my passenger seat fixed for the 2nd time. Tried calling several times throughou Made a 7:30a appointment for an oil change, tire rotation, and to have my passenger seat fixed for the 2nd time. Tried calling several times throughout the day to check on the status - no one would answer the phone. Showed up after work at 5:30p to pick the car up. Nothing had been done. Waited there. All they did was fix the seat and now the car is worse off than it was before. The airbag light is on and they didn't know how to make it go away. The seat slides back and forth worse than it did before. And the MOST ANNOYING PART OF ALL is anyone who sits in my passenger seat and buckles their seatbelt gets to ride in a car that doesn't register the seatbelt and CONSTANTLY RINGS at you the entire time. More

Bought five new cars in four years all from John Benton. John is always courteous and professional and makes a new car buying experience fun. all from John Benton. John is always courteous and professional and makes a new car buying experience fun. More

Purchased a new truck Coach was knowledgeable and willing to work with me regarding what my needs were. Overall the experience was good and financing was easy. My only is Coach was knowledgeable and willing to work with me regarding what my needs were. Overall the experience was good and financing was easy. My only issue was the time factor - it seems there was a tremendous amount of "down time" and wasted - what I did could have been done significantly quicker. More

If I could give a negative 5 I would 3rd time buying from this dealer, worst experience of all 3 times. Even called sales manager and after 2+weeks never heard back. Was told one thing an 3rd time buying from this dealer, worst experience of all 3 times. Even called sales manager and after 2+weeks never heard back. Was told one thing and got different results. I can not complain about the deal I got. Was an awesome deal, but the rest (except) finance SUCKED More

Overall a pleasant car uying experience. Keith was pleasant to work with. He did not give me the high pressure feeling to get the ball rolling as I find that a turn off. The finance gentleman Keith was pleasant to work with. He did not give me the high pressure feeling to get the ball rolling as I find that a turn off. The finance gentleman, sorry, I forgot his name; was easy going and friendly, also. I've purchased over 10 cars in my life and this experience was the most hassle free. Thanks guys! More