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Elk Grove Dodge Chrysler Jeep Ram
Elk Grove, CA
1,634 Reviews
Elk Grove Dodge Chrysler Jeep Ram is your premier Sacramento Ram Dealer. We offer Ram Service, Parts and Accessories, friendly and well trained staff who use the latest in automotive dealer technology to help serve you faster. Our beautiful new state of the art Ram facility provides a pleasant environment for purchasing or leasing your new Ram, and our Ram Service waiting room provides a quiet environment for you to work either from our wireless network on your laptop, or use a complimentary dealer provided PC while you wait.
We're a proud member of the Knight Group, serving North American drivers for over 50 years! With 8 locations in California.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 1,634 reviews
April 11, 2019
Great Experience. Great Dealership and staff. I just purchased a Ram truck from Victor Macias and he made my truck buying experience awesome. I highly recommend Victor Great Dealership and staff. I just purchased a Ram truck from Victor Macias and he made my truck buying experience awesome. I highly recommend Victor to anyone whos looking to purchase a vehicle there. More
by Ray
Employees Worked With
Victor Macias, Massad Saeed, Zubair Malakzay
April 10, 2019
Awesome!! Love this dealership. I drove 250 miles to come to this dealership and was a little worried it would be a burn. What a nice surprise to find a well run dealership. Felt ri I drove 250 miles to come to this dealership and was a little worried it would be a burn. What a nice surprise to find a well run dealership. Felt right at home and in no time Met Travis McDonald a guru of trucks. Any and all questions he knew the answer lifting, tires and other option no guessing had the answer. Elk Grove Dodge my new favorite. Highly recommend this place for price and selection. There is a reason they are Number 1. Ask for Travis if your buying a truck. More
by Chessmaster
Employees Worked With
Travis McDonald
March 06, 2019
Unfair trade in practices Lasher sales manager using deceptive practices to get you into dealership! Would not honor email offer on trade! Sales person, Phil Gibson gets a 10 r Lasher sales manager using deceptive practices to get you into dealership! Would not honor email offer on trade! Sales person, Phil Gibson gets a 10 rating , sales manager Zoobee gets a big fat (0)!!!!!! More
by Fi shmonger
Employees Worked With
Phil Gibson internet sales and Zoobee (sic) sales manager
March 05, 2019
Horrible customer service I purchased my 2015 Dodge grand caravan from this location in 2015. I take my Dodge caravan to this location in for it normal maintenance. Om my last I purchased my 2015 Dodge grand caravan from this location in 2015. I take my Dodge caravan to this location in for it normal maintenance. Om my last visit to this location and was told my 2015 needed a new transmission when it wasn't mentioned to me at my last servicing 4 months prior. I asked the service rep to explain whats going on with my van and he says " Do you know anything about cars" I was advised to pay the 6700$ or take my car elsewhere. I have never recieved such horrible customer service in my life. I will not recommend this location to anyone! More
by Jess1
Employees Worked With
Petes assistant, Pete Kanae
March 05, 2019
Great dealership Customer friendly overall great experience, thanks for the great experience. Thank you for your patience, I was helped and guided all the way thgank n Customer friendly overall great experience, thanks for the great experience. Thank you for your patience, I was helped and guided all the way thgank nyou once again More
by forbese
Employees Worked With
Marko Petricevic, A. Marquez,E. Perez, Keith Baker
March 05, 2019
A pleasurable experience . From the time we arrived at the dealership until we left with a new vehicle, all personel involved with us in any way were polite and attentive to our From the time we arrived at the dealership until we left with a new vehicle, all personel involved with us in any way were polite and attentive to our needs through the sales process and our time there.I will certainly recommend this dealership to anyone for a vehicle. More
by d1234
Employees Worked With
Phil , Armando Marquez
February 08, 2019
new truck purchase Chris was great throughout the deal and very helpful in answering all our questions. Very polite young man. Would highly recommend him to anybody lo Chris was great throughout the deal and very helpful in answering all our questions. Very polite young man. Would highly recommend him to anybody looking for a vehicle. More
by noputtz
Employees Worked With
Chris Estrada
February 01, 2019
2018 JLUS Purchase I had an an almost perfect car buying experience. Marko, Kieth, and John Crooks were excellent! Marko is an awesome person! Keith is straight forward I had an an almost perfect car buying experience. Marko, Kieth, and John Crooks were excellent! Marko is an awesome person! Keith is straight forward and John was patient and not pushy. Very personable folks. However, Zubair, offered me an interest rate that was very high given my stellar credit score. I refused the offers. In retrospect I take responsibility for not coming in with a preappeoved loan from my bank, I assumed from my lady experience with Ford Credit that EG Jeep would also honor my credit score with their best rates. I finally came to agreement with the best rate Golden 1 offer for a new 2018 60 months. This went on for two hours. I paid the dealers asking price and was not haggling. I knew the interest rate that my credit score allows me to. I can see how other people would have taken such a high interest rate if they didn’t know their credit score’s worth. This is a character flaw in my book and would not recommend going into this dealership without a preapproved loan. More
by JLUS
Employees Worked With
John Crooks, Marko, Keith Baker, Zubair Malakzay
February 01, 2019
Great experience I visited Elk Grove Ram on Jan. 27th. I drove 4 hours from Bakersfield and was extremely impressed with the amount of vehicles in inventory. The entir I visited Elk Grove Ram on Jan. 27th. I drove 4 hours from Bakersfield and was extremely impressed with the amount of vehicles in inventory. The entire dealership was buzzing with activity. It was very evident that all employees WANTED to be there! The greetings and smiles were genuine. Charles Bradley was enthusiastic, energized, and very professional through the entire process. The other salesmen on the lot also went out of their way to say hi, and makes us feel very welcome. More
by tw23
Employees Worked With
Charles Bradley, Bob Post, Keith Baker
January 26, 2019
A good new car buying experience This dealership runs like a well oiled machine. They are courteous, efficient and make the process of buying a car much less painful! They post pric This dealership runs like a well oiled machine. They are courteous, efficient and make the process of buying a car much less painful! They post prices and discounts on the website, so your need to negotiate is minimized. They will help find manufacturers rebates that you may never be aware of on your own. Great prices! While they will attempt to upsell you at closing with extended warranties and the like, there is no pressure and accept a “no” with good grace if you decide against the add-on. Will buy my next new car from them! More
by Todd
Employees Worked With
Donnie Anderson
