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Elk Grove Dodge Chrysler Jeep Ram

Elk Grove, CA

4.4
1,367 Reviews
Elk Grove Dodge Chrysler Jeep Ram is your premier Sacramento Ram Dealer. We offer Ram Service, Parts and Accessories, friendly and well trained staff who use the latest in automotive dealer technology to help serve you faster. Our beautiful new state of the art Ram facility provides a pleasant environment for purchasing or leasing your new Ram, and our Ram Service waiting room provides a quiet environment for you to work either from our wireless network on your laptop, or use a complimentary dealer provided PC while you wait. We're a proud member of the Knight Group, serving North American drivers for over 50 years! With 8 locations in California.
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8575 Laguna Grove Drive

Elk Grove, CA

95757

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Showing 1,367 reviews

May 29, 2014

Great Experience Elijah was awesome from the get go. He was on top of things, kept things moving smoothly and kept me informed the entire time of what part of the proc More

by lcalvillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Evans
Jun 09, 2014 -

Elk Grove Dodge Chrysler Jeep Ram responded

We're thrilled to hear that Elijah served as a knowledgeable, attentive, and communicative guide during your car-buying process! We take great pride in our staff, and Elijah certainly shines in his ability to provide excellent customer service! On the behalf of Elijah and all of our Lasher dealership family, we thank you for your business and for taking the time to share your positive experience! Enjoy your new car!

May 27, 2014

Very Pleased Everyone in the dealer that we did business with was fabulous. After all the paper work was finished I looked the entire truck over and it was a very More

by kurtrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benton
Jun 09, 2014 -

Elk Grove Dodge Chrysler Jeep Ram responded

While we are so humbled and happy to hear that your overall experience was fabulous, we do regret to discover that each and every detail wasn't up to our high standards, or yours! I can assure you that we will take these notes and aim to do much better in the future! We greatly appreciate your business, and thank you for taking the time to share your high opinions of our team! Please don't hesitate to let us know if there's anything we can do for you in the future, we look forward to showing you a full 5-star experience! Enjoy your new truck!

May 27, 2014

Buy my first car This was my first car. They made it easy and provided me with all the information I needed. They were friendly and helpful. My new Jeep Wrangler is gr More

by alex88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2014 -

Elk Grove Dodge Chrysler Jeep Ram responded

We are ecstatic to hear that we were able to ensure your first car-buying experience was an excellent one! Our team works incredibly hard to provide a comfortable environment for car-buyers of all kinds, and we thank you for choosing to take your business our way! We look forward to seeing you in the future...enjoy your new Wrangler!

May 25, 2014

Made an appointment , drove 2 hours, Mr. Brown is NOT there Contacted Mr. Brown to buy a new jeep ( Internet sales) I confirmed my appointment as I had a 2 hour drive. I took the day off of work. ( I'm a teac More

by Ponyguy99
Customer Service
Recommend Dealer
No
Employees Worked With
Kyle Brown
Jun 08, 2014 -

Elk Grove Dodge Chrysler Jeep Ram responded

I regret to hear that your experience with us wasn't on par with the excellent service we strive to offer! It is our ultimate goal to be as attentive as absolutely possible to each of our clients, and sometimes, that requires the navigation of scattered schedules and participation of multiple team members! We truly apologize for your feelings of neglect in the process. We hope that you can understand that as we assume the role of 'teacher' at the dealership, we must attempt to provide information and show our product amid chaos similar to that which occurs in the throngs of a classroom! Occasionally, we encounter multiple parties interested in the same car and until one executes the paperwork to make the purchase, we must display and offer it to all those interested! Understandably, as you experienced, this can be confusing...and we are constantly aiming to improve in our abilities to handle such situations! Thank you for taking the time to share your critiques, we will take them in stride as we move forward! Please don't hesitate to let me know if there's anything else we can do for you! All the best, Emily Van Orden evanorden@lasherauto.com

May 25, 2014

Matt Cowan Matt was very helpful with us. even though it was busy he always kept us informed of the status. he let us know what was going on all the time. he was More

by stephenvegasjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Feda, Clint Meyers, Matt Cowan
May 25, 2014 -

Elk Grove Dodge Chrysler Jeep Ram responded

Being busy is obviously something we celebrate, but we strive to ensure that our service doesn't suffer as a result! We're thrilled to know that Matt continually took great care of you during your transaction, without being overwhelming OR overwhelmed! Thank you so very much for your business! Enjoy your new car!

May 18, 2014

Stans the man Walked in had Friendly environment with quick service and a no pressure sale !!! I definitley will be bringing them my business in the future thanks More

by Cescalante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Simpson, Gordon Williams
May 25, 2014 -

Elk Grove Dodge Chrysler Jeep Ram responded

We're incredibly proud to have been able to afford you such a great car-buying experience! It is the ultimate compliment to earn return business, and we look forward to continuing to provide you with excellent service in the future! Enjoy your new car, and thank you!

May 18, 2014

Highly Recomended We just made our 2nd vehicle purchase at Elk Grove Dodge! The first time around we bought a brand new Ram 1500, and our second was a brand new Jeep Wr More

by ambermeneses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Evans
May 25, 2014 -

Elk Grove Dodge Chrysler Jeep Ram responded

We cannot thank you enough for giving us the opportunity to provide you with phenomenal service a second time! We know that when it comes to making the important purchase of a vehicle, the quality of our staff and their service are virtually as vital as the car itself, and it fills us with great pride to know that Elijah 'wow'ed you! Thank you for taking the time to share your stellar experience, and especially, for your ongoing business! We look forward to seeing you again in the future, and hope you enjoy your growing Lasher fleet!

May 17, 2014

Good service by Joe Meneghetti Joe Meneghetti was great to work with. Everything promised by Joe was taken care of. Victor Macias did a great job on the final delivery walk throug More

by kbhsmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Macias, Joe Meneghetti
May 25, 2014 -

Elk Grove Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your high opinions and recommendations of Joe, Victor and our dealership! We greatly appreciate your business, and that you've taken the time to leave your positive review! In the spirit of thoroughness and our intent to provide our customers with as much information as possible, we will continue to strive to create experiences like yours! Thank you! Enjoy your new car!

May 17, 2014

Best experience buying a car that I've ever had I have never had such an easy time buying a vehicle... And basically over the phone no less. They got all my information, shipped the car to my front More

by Myers13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cowan
May 25, 2014 -

Elk Grove Dodge Chrysler Jeep Ram responded

We are so happy to have been able to rise to the occasion and provide you with a smooth car-buying transaction! We recognize the importance of extending our services beyond our walls--in a world that is as accessible remotely as it is tangibly--and we were happy to go the distance to earn your business! Thank you for choosing us and for taking the time to share your experience! We hope you enjoy your new car and look forward to seeing you in the future!

May 16, 2014

Service Department I purchased a 2013 Ram from EG and was very happy with dealing with Jay. I have had some issues with my truck having a vibration which I have had into More

by MichaelWilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin, Chuck, Jeff in service, Jay Prakash
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