Elk Grove Ford - Service Center

Was thrilled that the technician Jazz was here at the scheduled time. He was courteous and friendly. It was done in a reasonable amount of time. The mobile unit was a plus. I didn't have to be on the roa scheduled time. He was courteous and friendly. It was done in a reasonable amount of time. The mobile unit was a plus. I didn't have to be on the road. I was given further instruction in a manner I could understand. My truck has been serviced by ElkGrove Ford since it was purchased. I won't take it anywhere else! More

Friendly, professional, and walked me thru the whole process. Ensured satisfaction before receipt g my vehicle. process. Ensured satisfaction before receipt g my vehicle. More

Excellent, friendly and efficient! Service! Brad kept me posted on what was going on through out the process! Service! Brad kept me posted on what was going on through out the process! More

Mike and his team were quick, thorough, and friendly. Mike kept us informed and made sure that our questions were heard and answered without fail. I would highly recommend Elk Grove Ford to others and am Mike kept us informed and made sure that our questions were heard and answered without fail. I would highly recommend Elk Grove Ford to others and am now a loyal customer. More

The only issue I had was that once my truck was on the rack. It still took an hour to do an oil change. No tire rotation was needed. rack. It still took an hour to do an oil change. No tire rotation was needed. More

100% satisfied with the service that I got. Saul was really friendly and helpful. Will definitely go back there again. Saul was really friendly and helpful. Will definitely go back there again. More

The dealership has always done great work on my Ford Ranger. Ziyad Khan was very helpful in communicating with me when the brake pad issue came out. Ranger. Ziyad Khan was very helpful in communicating with me when the brake pad issue came out. More

Easy to work with. Answers my questions thoroughly. Friendly. Talked about the info on rating my employer. Answers my questions thoroughly. Friendly. Talked about the info on rating my employer. More

I have taken my 2021 F-350 2 times and both times they did not do what they said they would. I will never take my vehicle back to that dealer. did not do what they said they would. I will never take my vehicle back to that dealer. More

Avoid this place at all costs! The service is terrible—they never return calls and refuse to provide the answers you need. Completely unprofessional and not worth the hassle. The service is terrible—they never return calls and refuse to provide the answers you need. Completely unprofessional and not worth the hassle. More