Elk Grove Ford - Service Center

Brought in truck for work and the work was done on a timely fashion. ?? timely fashion. ?? More

It was good. It was good. She got things done and what was not able to get done, she scheduled it. It was good. She got things done and what was not able to get done, she scheduled it. More

Service experience was very good. Service was completed in a very timely manner. Service rep was very helpful, courteous and professional. Service was completed in a very timely manner. Service rep was very helpful, courteous and professional. More

Fast and informative He was on point and called me with updates and very Protestant updates and very Protestant More

The quick lane service writers have no personality. It's a chore to have to take truck in for service and deal with bad/unfriendly attitude. Most recently my truck was in for a 90k service. They had it It's a chore to have to take truck in for service and deal with bad/unfriendly attitude. Most recently my truck was in for a 90k service. They had it for a week as I was out of town and have them ample time. When I arrived to pick up, the check engine light was on. Was not on when dropped off. Turns out was not an issue, a sensor didn't get connected back after the service. But is incredibly poor quality control. I just purchased a brand new for truck. I will not be using Elk Grove ford for this new vehicle. More

Good. Had some issues with dropping off my car, and a very rude service agent told my sister that she would be unable to drop off the car and basically dis Had some issues with dropping off my car, and a very rude service agent told my sister that she would be unable to drop off the car and basically dismissed her when Gianna asked us to drop it off in the morning that day. We got it sorted out so it was all fine. More

Excellent customer service. User friendly online scheduling and appointment system. Very friendly staff. Service completed within the timeframe given. ?????????? User friendly online scheduling and appointment system. Very friendly staff. Service completed within the timeframe given. ?????????? More

Fast and friendly service. Had my car in and out quickly. Even offered to deliver it to me. Had my car in and out quickly. Even offered to deliver it to me. More

Easy to schedule, appointment was on time, staff very courteous, knowledgeable & professional. Overall, great experience. I love my Ford Maverick and I love Rachel and all at Elk Grove Ford! courteous, knowledgeable & professional. Overall, great experience. I love my Ford Maverick and I love Rachel and all at Elk Grove Ford! More

Friendly, polite & knowledgeable staff. Had my vehicle serviced for two recalls. Work was completed in a timely manner. Had my vehicle serviced for two recalls. Work was completed in a timely manner. More