Elk Grove Toyota - Service Center

Great Service Center I purchased my vehicle at Elk Grove Toyota and the service department has serviced it ever since. They are efficient and informative - in addition to I purchased my vehicle at Elk Grove Toyota and the service department has serviced it ever since. They are efficient and informative - in addition to being friendly and helpful. And the new service center is really nice - a nice place to wait while one's care is serviced. More

Facility was new, clean and nice. Service was quick and employees were friendly and knowledge. Only two minor complaints; I made my service appointment online and was assigned Primal Kumar as my service employees were friendly and knowledge. Only two minor complaints; I made my service appointment online and was assigned Primal Kumar as my service technician. When I arrived, I asked for Primal and was told it was his day off. Why would I be assigned a tech who isnt working that day? Also, all my emails and texts gave me the dealership address for my service work. The website and correspondence should be updated to provide the new service shop address. More

I'm questioning if the techs actually check everything during routine maintenance schedule. Cabin air filter marked ok, but when I checked it needed replacement during routine maintenance schedule. Cabin air filter marked ok, but when I checked it needed replacement More

All customer service good just timing 1 hour extend to one and half hour. In addition can you guys return back the rides from to Toyota location. one and half hour. In addition can you guys return back the rides from to Toyota location. More

The service writer was very informative and explained The service writer was very informative and explained the work that was needed The work was done on time. The work was done on time and they also w The service writer was very informative and explained the work that was needed The work was done on time. The work was done on time and they also wash the car More

The team is very responsive to their customers and I love their professionalism. They got me in and in an hour and I sat in a very comfortable setting. their professionalism. They got me in and in an hour and I sat in a very comfortable setting. More

Great job in service. Thank you for looking out for us. We’ve two Toyota products. And enjoy having a place to take them we can trust. And be comfortable at. Thank you. We’ve two Toyota products. And enjoy having a place to take them we can trust. And be comfortable at. Thank you. More

Only good things to say about the service and Nick. The Only good things to say about the service and Nick. The greeter before meeting nick was efficient, friendly. The wait was so short I was surprised Only good things to say about the service and Nick. The greeter before meeting nick was efficient, friendly. The wait was so short I was surprised. More

I was so impressed with the service I received this week. A tune up for my vehicle is more difficult than most due to my engine placement. I was given a rental for the day and my service advisor, Mark, was s A tune up for my vehicle is more difficult than most due to my engine placement. I was given a rental for the day and my service advisor, Mark, was so helpful and kept me up to date on if this service could be completed in one day. I really would recommend Elk Grove Toyota to anyone looking for a dealership that goes above and beyong. More

The service writer was very helpful but the car rental people didn’t know that my insurance on a fully covered newer car would cover the loaner/rental car. people didn’t know that my insurance on a fully covered newer car would cover the loaner/rental car. More