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Empire Buick GMC of Long Island City
Woodside, NY
1,075 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 PM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,075 reviews
October 01, 2018
Excellent experience at City Cadillac with Latisha Jennings I had my most pleasant car buying/leasing experience to date at City Cadillac working with Latisha Jennings. After being extremely underwhelmed with I had my most pleasant car buying/leasing experience to date at City Cadillac working with Latisha Jennings. After being extremely underwhelmed with the service I received at Potamkin Cadillac of Manhattan, I decided to go to City Cadillac to lease my Cadillac XT5. From the onset, my experience working with Latisha at City Cadillac was excellent. Latisha was exceptionally professional, courteous and responsive to all of my questions throughout the process. I would highly recommend working with Latisha! More
by RSA313
Employees Worked With
Latisha Jennings
September 29, 2018
I had a great experience The whole staff was very courteous and very helpful. Helena went out of her way to make sure that I was very happy with my new purchase The whole staff was very courteous and very helpful. Helena went out of her way to make sure that I was very happy with my new purchase More
by Coco0310
Employees Worked With
Helena Zadeh
September 25, 2018
Great servive Dan Cunningham was very helpful and attentive. Good service, stood in the rain helping us find best car for our needs and budget. 12/10 Would recommen Dan Cunningham was very helpful and attentive. Good service, stood in the rain helping us find best car for our needs and budget. 12/10 Would recommend More
by Ebrowne19
Employees Worked With
Dan Cunningham
September 21, 2018
Changing in the lease info before signing! Unfortunately I had my lease signed 3 years ago I signed my lease for my Cadillac ATS. I agreed to have the lease for 3 years and Latisha to make busi Unfortunately I had my lease signed 3 years ago I signed my lease for my Cadillac ATS. I agreed to have the lease for 3 years and Latisha to make business put it 39 months instead of 36 months! Of course that wasn’t the deal, specially that I had already only low Mileage allowed on the car lease, so now instead of giving the car after 4 months, I would give it after 7 months! I understand if anyone would say why you didn’t read the lease before signing but it was really a lot of paperwork and definitely I didn’t expect that she will play with the number of months on the lease before signing. Unfortunately bad experience and bad Image for the dealership. Be careful guys! More
by Amr
Employees Worked With
Latisha Jennings
September 17, 2018
pleasant, professional and effiecient Would highly recommend City to all friends + relatives looking to buy or lease a vehicle. My husband and I were so impressed that we commuted back a Would highly recommend City to all friends + relatives looking to buy or lease a vehicle. My husband and I were so impressed that we commuted back and forth from Suffolk County to lease our new GMC Yukon from City!! More
by sdrgCityGMC
Employees Worked With
Joshua Vargas
September 14, 2018
Outstanding Cuatomer Service Helena was outstanding to deal with. She was very knowledgeable and polite. I couldn’t be happier with my purchase. I would recommend this dealership Helena was outstanding to deal with. She was very knowledgeable and polite. I couldn’t be happier with my purchase. I would recommend this dealership to anyone More
by Claudia I.
Employees Worked With
Helena Zadeh
September 13, 2018
THERE ARE ACTUALLY HONEST GOOD CAR SALESMEN. Came recommended to this dealership from a friend who had previously leased 2 SUVs from Dan Cunningham. Told me she never got that weird feeling most Came recommended to this dealership from a friend who had previously leased 2 SUVs from Dan Cunningham. Told me she never got that weird feeling most people get when they shop for a car. You know that piranha frenzy feeling that you have cause you’re bait and then all of a sudden they all attack. Well, I never got that feeling from Dan or any of his fellow co-workers. They were very warm, inviting and never pushy. Made me feel comfortable immediately. I have personal credit that is not great but not awful either. I worked with Dan & the GM of the Dealership and when it was all said and done, I walked away with a good deal on the car I wanted with more than acceptable terms. I’ll be back in 39 months for sure to do it all over again with this dealership and Dan Cunningham. More
by BenwaNYC
Employees Worked With
General Manager whose name I can not remember., Dan Cunningham
September 12, 2018
GREAT BUYING EXPERIENCE Thank you Santino for all your help with my car buying experience. I would refer everyone who wants to be apart of the Cadillac family, go to city Cad Thank you Santino for all your help with my car buying experience. I would refer everyone who wants to be apart of the Cadillac family, go to city Cadillac. I will see you guys soon for my next car purchase. More
by cbrown718
Employees Worked With
Santino Curatolo
September 07, 2018
Always a great experience I’ve bought several cars from City Cadillac over the years and it’s always been a great experience. Dan Cunningham goes out of his way to provide exce I’ve bought several cars from City Cadillac over the years and it’s always been a great experience. Dan Cunningham goes out of his way to provide excellent service and owner Sam Fox is always honest, accessible and there to help. A+ More
by Tigerstyle
Employees Worked With
Sam Fox, Dan Cunningham
August 26, 2018
She is very nice Helena zadeh she is very nice parison I buy Cadillac Escalade trick is very nice and we are buy 2 car before that’s why we are happy to her work so ra Helena zadeh she is very nice parison I buy Cadillac Escalade trick is very nice and we are buy 2 car before that’s why we are happy to her work so ratings is 5 star 🤗😊 More
by Jonysingh437
Employees Worked With
Helena Zadeh
