Empire Buick GMC of Long Island City

Lessee My experience here was amazing! I got a great vibe as soon as I walked in and was greeted by the manager who was very friendly and welcoming. He match My experience here was amazing! I got a great vibe as soon as I walked in and was greeted by the manager who was very friendly and welcoming. He matched us to Helena who I highly recommend. She was very knowledgeable about the Acadia and worked hard to find the color I requested. I never felt pressured by anyone which was important to me. If you're in search of a new vehicle, this is the place to go. More

Stress Free and Enjoyable Car Buying Experience When my wife and I arrived at the City Cadillac Dealership in L.I.C. N.Y. we were warmly greeted by John Randazzo (no relation) the sales manager. When my wife and I arrived at the City Cadillac Dealership in L.I.C. N.Y. we were warmly greeted by John Randazzo (no relation) the sales manager. John immediately impressed us with his friendly smile, cheerful demeanor, and sharp appearance. We exchanged pleasantries, and after seeing to our comfort, he sat down with us to review and discuss our interest in the 2014 Cadillac CTS that we had seen on- line. John then introduced us to Moni Ruzzaman, his sales consultant. Moni is one of the most amicable gentleman we have ever met. He rode with us on our test drive, expertly pointed out and explained the incredible features of the car, and cheerfully answered all of our questions . Moni made every effort to accommodate and assist us. He called back John when we decided that we wanted the car. Again we were impressed by John’s warmness and genuine interest in crafting an ideal sale package that would work for us. We never felt pressured to buy. He offered us a great price that included a fair trade in for our old Buick ; we accepted the deal. Moni then patiently and expertly guided us through all the purchase paper work. Lastly, we were introduced to Bruce Katzman, the finance consultant. Bruce, like John and Moni was very polite and committed to helping us. He crunched the numbers and hammered out a very affordable financial purchase package for us. My wife and I can’t express enough what a stress free and pleasant car buying experience we enjoyed. From beginning to end we were treated with professionalism, courtesy, and respect at City Cadillac. These days, sadly, it is unusual and rare to meet a staff as impeccably skilled and kind as John, Moni, and Bruce. We should also mention that the physical facility and show room at City is immaculately clean, well lit, and very comfortable, with ammenities like a coffee bar! Thinking of purchasing a Cadillac, Buick, Or GMC vehicle? Do yourself a favor and visit the crew at City. You will not be disappointed! More

The best dealership I love Love John my best friend and letisha the best sales lady! John became my friend by getting me a good deal and he continues to deliver the same good d Love John my best friend and letisha the best sales lady! John became my friend by getting me a good deal and he continues to deliver the same good deals to my entire family. Will love you forever John!! I keep praying so you can continue with your great work and good heart with kindness! More

Excellent experience at City Cadillac with Latisha Jennings I had my most pleasant car buying/leasing experience to date at City Cadillac working with Latisha Jennings. After being extremely underwhelmed with I had my most pleasant car buying/leasing experience to date at City Cadillac working with Latisha Jennings. After being extremely underwhelmed with the service I received at Potamkin Cadillac of Manhattan, I decided to go to City Cadillac to lease my Cadillac XT5. From the onset, my experience working with Latisha at City Cadillac was excellent. Latisha was exceptionally professional, courteous and responsive to all of my questions throughout the process. I would highly recommend working with Latisha! More

I had a great experience The whole staff was very courteous and very helpful. Helena went out of her way to make sure that I was very happy with my new purchase The whole staff was very courteous and very helpful. Helena went out of her way to make sure that I was very happy with my new purchase More

Great servive Dan Cunningham was very helpful and attentive. Good service, stood in the rain helping us find best car for our needs and budget. 12/10 Would recommen Dan Cunningham was very helpful and attentive. Good service, stood in the rain helping us find best car for our needs and budget. 12/10 Would recommend More

pleasant, professional and effiecient Would highly recommend City to all friends + relatives looking to buy or lease a vehicle. My husband and I were so impressed that we commuted back a Would highly recommend City to all friends + relatives looking to buy or lease a vehicle. My husband and I were so impressed that we commuted back and forth from Suffolk County to lease our new GMC Yukon from City!! More

Outstanding Cuatomer Service Helena was outstanding to deal with. She was very knowledgeable and polite. I couldn’t be happier with my purchase. I would recommend this dealership Helena was outstanding to deal with. She was very knowledgeable and polite. I couldn’t be happier with my purchase. I would recommend this dealership to anyone More

THERE ARE ACTUALLY HONEST GOOD CAR SALESMEN. Came recommended to this dealership from a friend who had previously leased 2 SUVs from Dan Cunningham. Told me she never got that weird feeling most Came recommended to this dealership from a friend who had previously leased 2 SUVs from Dan Cunningham. Told me she never got that weird feeling most people get when they shop for a car. You know that piranha frenzy feeling that you have cause you’re bait and then all of a sudden they all attack. Well, I never got that feeling from Dan or any of his fellow co-workers. They were very warm, inviting and never pushy. Made me feel comfortable immediately. I have personal credit that is not great but not awful either. I worked with Dan & the GM of the Dealership and when it was all said and done, I walked away with a good deal on the car I wanted with more than acceptable terms. I’ll be back in 39 months for sure to do it all over again with this dealership and Dan Cunningham. More