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Empire Buick GMC of Long Island City

Long Island City, NY

Overview
Employees
Reviews
4.7
1,079 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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45-02 Northern Blvd

Long Island City, NY

11101

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Showing 1,079 reviews

September 10, 2024

Sally Perez was amazing at handling my situation at hand. She resolved my problem hassle free. Truly appreciate her being my service advisor for the visit. More

by Hidalgorobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
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Sep 12, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for your positive review! We are glad that Sally got your automotive needs swiftly resolved. Our guests' satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 29, 2024

I had an outstanding experience very professional, thank you all very much! especially Kathy Buruyides & Dhamar Rodriquez! More

by Thomas M Yagarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dhamar Rodriquez, Dhamar Rodriguez
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Jul 31, 2024 -

Empire Buick GMC of Long Island City responded

Thomas, Thank you for your positive review! Providing a 5-star experience is always our goal, and we are glad that Kathy's and Dhamar's efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

June 12, 2024

We have had the pleasure to work with Juan Ceaca at Empire Buick GMC of Long Island and he was wonderful. Very responsible and diligent. More

by bmckeon07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Ceaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for your positive review! We are so glad that Juan provided you with a 5-star experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

June 03, 2024

Salesperson Erica was wonderful a 3-hour wait to see the finance people promised floor mats not to be issued More

by Rfjoyce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paula Deonarine
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Jun 28, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for your positive review about Erica's helpfulness as well as letting us know how we can improve our services at Empire Buick GMC. We We would like to further assist you in this matter as soon as possible. Please reach out to our General Manager Bill Ballan at 718.524.3127 or wballan@eagny.com at your most convenience. Safe travels until then!

May 23, 2024

Great staff, polite and very friendly and the waiting time was perfect great team awesome service. More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dhamar Rodriguez
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May 23, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for sharing your positive experience with us! We are happy to hear that our team provided you with quality and efficient service. We hope to see you again the next time you are in need of automotive service. Safe travels!

April 11, 2024

Service and agents are amazing and they are quick responding any question. They offers coffee and water when you are wainting More

by Noela313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akbar Burat, Paula Deonarine
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Apr 11, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for your positive review! We are so glad that our team took great care of you and made your experience with us top-notch. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 09, 2024

From star to the end everything was a great job. Thank you especially Breana. And the person who took care of at the service center More

by Papken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melany Nievas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niki Mastrandricos
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Apr 10, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for your positive review! We are happy to hear that our team provided you with 5-star service throughout your visit. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

March 28, 2024

I had a wonderful experience with Empire Buick this past Tuesday. I converted my leased Buick to a purchase and was very happy with Moni Ruzzaman, my Sales Consultant. He was very knowlegeable, friendly a More

by Tonihaigler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moni Ruzzaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Martindale
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Mar 28, 2024 -

Empire Buick GMC of Long Island City responded

Toni, We greatly appreciate you for leaving Moni and Mike this stellar review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were very knowledgeable, friendly and kind. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of Long Island City team!

March 24, 2024

I Felt Ms Romero, was way too aggressive trying to convince me to purchase the extended warranty. She just absolutely refused to take no for an answer .Even when I told her that the payment was alread More

by cscrnld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Alicea, and Mike, ANTONIO MINERVINI, Niki Mastrandricos, Sully Romero
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Mar 25, 2024 -

Empire Buick GMC of Long Island City responded

Hello, Thank you for sharing your feedback with us. We apologize for the experience you had at our dealership. Your concerns have been noted. Thank you for bringing this to our attention.

March 12, 2024

Thanks You for provide good customer service make sure I was able to get buy car I wanted you did great job I I recommend you work with her she did an excellent job More

by Deijon Wright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesenia Vargas
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Mar 13, 2024 -

Empire Buick GMC of Long Island City responded

Congratulations on your new vehicle! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with 5-star service and made your experience with us an all-around success. Thank you and safe travels!

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