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Empire Buick GMC of Long Island City - Service Center

Long Island City, NY

4.9
87 Reviews

87 Reviews of Empire Buick GMC of Long Island City - Service Center

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August 22, 2025

Empire Buick GMC of long island city provided great service and were extremely nice. Thank you More

by Johnblaze210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dhamar Rodriguez
Aug 23, 2025 -

Empire Buick GMC of Long Island City responded

John, Thank you for sharing this kind review with us. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your vehicle needs!

August 13, 2025

I had a very pleasant experience. They have amazing customer service.i will definitely recommend it. More

by Federico Collado
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Aug 14, 2025 -

Empire Buick GMC of Long Island City responded

Federico, On behalf of everyone here at- Empire Buick GMC of Long Island City, thank you for your recommendation and this 5-Star review! We are glad your needs were met and that our entire team was such a great help.

March 22, 2025

Empire Buick GMC dealer has always provided me with awesome service. Iam a satisfied customer and appreciate there hard and great work on my vehicles. Thank you very much. More

by Johnblaze210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dhamar Rodriguez
Mar 24, 2025 -

Empire Buick GMC of Long Island City responded

John, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Our entire team will be pleased to hear your services was well taken care of in a timely manner. We look forward to the next time we service your vehicle.

November 14, 2024

I am always satisfied with Empire's service department the staff is the best! Many thanks... More

by Thomas M Yagarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dhamar Rodriquez, Dhamar Rodriguez
Nov 15, 2024 -

Empire Buick GMC of Long Island City responded

Thomas, Thank you for your wonderful review! Providing top-notch service is so important to us, and we are glad that our efforts consistently meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs! Safe travels.

Nov 15, 2024 -

Thomas M Yagarich responded

you can count on it!

October 30, 2024

Excellent service! Sally does a thorough job in making sure everything is ok with my car. More

by wepfarmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally
Oct 30, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for your wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that Sally provided you with thorough and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

October 26, 2024

Excellent and fast service, I got my car inspected and fixed on the same day More

by Khaled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dhamar Rodriguez
Oct 28, 2024 -

Empire Buick GMC of Long Island City responded

Khaled, Thank you for sharing your positive experience with us. We are glad that our team got your automotive needs swiftly resolved. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

October 12, 2024

Friendly and professional service department personnel. Everyone is super helpful and ensures that everything my vehicle needs is completed properly and quickly! Great service department all around! More

by Milber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for taking the time to leave us this wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that our team consistently takes great care of you and your automotive needs. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

September 27, 2024

Amazing service. Made my life incredibly easy. Fast response time. Efficient and overall great experience. More

by Nycr25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savvas Koudellou
Sep 30, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for your wonderful review! Providing a smooth and efficient experience is so important to us, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

September 14, 2024

Ms Sally Perez has been nothing short of amazing. I have had my share of headaches with Empire Buick GMC and to be honest if it wasn't for her, I would have left. She is the reason I still consider g More

by cgh1409
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Sep 20, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for your time and feedback. We work extremely hard to ensure our guests are satisfied with their experience, and we are glad that Sally provided you with the quality care that you deserve. She will be honored to hear of your very kind words. Please do not hesitate to give us a call if you have any further questions or concerns.

September 10, 2024

Sally Perez was amazing at handling my situation at hand. She resolved my problem hassle free. Truly appreciate her being my service advisor for the visit. More

by Hidalgorobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Sep 12, 2024 -

Empire Buick GMC of Long Island City responded

Thank you for your positive review! We are glad that Sally got your automotive needs swiftly resolved. Our guests' satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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