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Empire Chevrolet of Hicksville

Hicksville, NY

4.7
171 Reviews

236 South Broadway

Hicksville, NY

11801

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Showing 171 reviews

May 19, 2025

I had a great experience with the service department. I was a little bit confused in the morning when I was dropping off my car and I ran into your service manager, Edward Hoene who was nothing but polit More

by Jjb1622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hoene, Fritz Wellman
May 20, 2025 -

Empire Chevrolet of Hicksville responded

We are delighted to hear that Edward was able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

May 18, 2025

Service rep Elia Malzone made my first visit to Empire's service center a breeze. He was professional and friendly and went out of his way to help. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elia Malzone, Brandon Burns
May 19, 2025 -

Empire Chevrolet of Hicksville responded

Jan, Thank you for your very kind review. We are pleased to hear that your first vehicle service experience with Elia was so positive. We look forward to seeing you again when it is time for your next service.

May 07, 2025

I was very pleased having Blake Ritter set me up with my new 2025 Equinox!! He was very knowledgeable, and worked it out exactly like I wanted. More

by Izzobabs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Ritter, Rocio Mancia
May 08, 2025 -

Empire Chevrolet of Hicksville responded

Izzo, Congratulations on your new 2025 Equinox and welcome to the- Empire Chevrolet of Hicksville family. We are honored that you chose our dealership for this amazing car buying experience with Blake, he will be thrilled to hear your very kind words, thank you. We look forward to the next opportunity to serve your vehicle needs again.

May 02, 2025

It was a pleasure working with my service rep, Elia. He kept me up to date on the status of my car. The work was completed very satisfactorily. More

by EVFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elia, service rep.
May 05, 2025 -

Empire Chevrolet of Hicksville responded

Evan, Thank you for your review and feedback. We are pleased to hear that your vehicle experience with Elia was so positive. We look forward to seeing you again.

May 01, 2025

I love your service thank you The Employees was great. They gave me an extra 10% discount because I left my coupon on Home. It was just wonderful. More

by Latisha smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Duplessy
May 02, 2025 -

Empire Chevrolet of Hicksville responded

Latisha, Thank you for sharing your experience with us. We are delighted to hear that our service team was able to provide you with top-notch customer service and applied your discount! We look forward to the next opportunity to service your vehicle needs!

April 28, 2025

They listen to your concerns and needs and are willing to help with each of them More

by jtodisco1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yrad Pierre
Apr 29, 2025 -

Empire Chevrolet of Hicksville responded

We would like to thank you for letting us know how we are doing here at- Empire Chevrolet of Hicksville. We strive to serve each customer with top-notch customer service, so it isn't a surprise that you had an amazing experience.

April 25, 2025

Clean and welcoming environment. Mr Erick Charles was knowledgeable and courteous with a lovely demeanor. He demonstrated patience with my concerns and provided me with 3 test drives More

by Bay ridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo in finance
Apr 28, 2025 -

Empire Chevrolet of Hicksville responded

Congratulations on your new vehicle and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear Erick showed you how much we value our customers. Please let us know if you have any further questions or concerns, we would love to help.

April 18, 2025

Amazing dealership ! ! I love empire Chevrolet of Hicksville , honest staff , Edwin was quick and professional and very helpful , new or used this is the place for you !! More

by Happylife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Amaya
Apr 21, 2025 -

Empire Chevrolet of Hicksville responded

We are so happy to hear of your positive experience at- Empire Chevrolet of Hicksville. We are committed to providing out customers with nothing less than 5-Star service. Edwin will be especially happy to hear you were completely satisfied with his customer service.

March 29, 2025

Excellent customer service and honest. Straightforward and helpful. Purchased a used car and they didn’t haggle. Gave me their best price More

by mm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Ritter
Mar 31, 2025 -

Empire Chevrolet of Hicksville responded

Congratulations on your new vehicle! We are honored that you chose our dealership for this wonderful buying experience and exceptional customer service by our team!

March 29, 2025

Both Edwin Amaya and Syed Abbas were very helpful in answering all my questions and concerns. They made the car buying experience very easy to understand. Would definitely recommend Empire Chevrolet. More

by Dnjtouch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edwin Amaya. Syed Abbas
Mar 31, 2025 -

Empire Chevrolet of Hicksville responded

Thank you for taking time out of your day to write a review about our dealership. We are delighted to hear that Edwin and Syed were able to offer you not only the vehicle you were looking for, but exceptional customer service as well! Please let us know when your new car is ready for its first service. You will not be disappointed!

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