Empire Chevrolet of Hicksville
Hicksville, NY
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Greg (I don't know his last name) was beyond helpful. He listened to my concerns, asked a few questions and my car was ready (wi!th my concerns taken care of) in record time. I couldn't have been more p He listened to my concerns, asked a few questions and my car was ready (wi!th my concerns taken care of) in record time. I couldn't have been more pleased More
Greg at the service department was a complete professional and very knowledgeable . Answered all my questions and was more than helpful. A xxxxxxPro professional and very knowledgeable . Answered all my questions and was more than helpful. A xxxxxxPro More
Scheduling appointment for my service was quick and easy. Advisor Greg Beaumont worked with me to get a agreeable price for 4 tires and a alignment. Price was good as car was ready as promised. Advisor Greg Beaumont worked with me to get a agreeable price for 4 tires and a alignment. Price was good as car was ready as promised. More
I’ll first start by saying this review is in regards to the Service Department but I WOULD NOT BUY A CAR from here. We purchased a brand new 2025 Chevy Traverse and took ownership of it on 11/27/24. In les the Service Department but I WOULD NOT BUY A CAR from here. We purchased a brand new 2025 Chevy Traverse and took ownership of it on 11/27/24. In less than a year there is already a major transmission issue. It was brought in to the dealership on 10/21/25. We STILL don’t have the car back. Chris, the serviceman, basically had no communication throughout this process. On several occasions we called and did not receive a call back. I spoke to 2 other individuals in service: Greg and Ed. Greg was more helpful than Chris for sure. However, we’ve been told each week there’s a different issue and NO definitive timeline has been made for when the car will be repaired. Finally, today I spoke to Ed who promised and ensured me that the car would be fixed and returned by next week. To say that I don’t trust what was told to me is an understatement. This process has been atrocious and the communication throughout even worse. Once again, I strongly recommend you look elsewhere for a vehicle and save yourself the headache. One last thing, the loaner they gave us is an Equinox and we have 3 young children, 1 in a car seat and 1 in a booster seat, so there is barely enough room to accommodate our family. More
The dealership was excellent with the work that I needed and were prompt, courteous, and very pleasant. I use Dawn Donavan with all of my service needs she is excellent, more employees should be like Dawn and were prompt, courteous, and very pleasant. I use Dawn Donavan with all of my service needs she is excellent, more employees should be like Dawn and life would be better. More

