Empire Chevrolet of Hicksville

I received excellent service from Tim Gonyou the Service Manager . He was transparent & extremely helpful when my car was towed to the dealership . He made me feel at ease that everything will be taking car Manager . He was transparent & extremely helpful when my car was towed to the dealership . He made me feel at ease that everything will be taking care of and most of all was honest. I will always trust my car with Tim & the team at Chevrolet in Hicksville. More

Edwin was great. He helped us through the process and we were in and out quickly He helped us through the process and we were in and out quickly More

Was very happy with the outcome. Took my car home the same day. Will recommend to others. Took my car home the same day. Will recommend to others. More

Had a wonderful experience buying my first new car at Empire Chevrolet of Hicksville. Both Erick and Syed were very helpful, patient, and made the process run smoothly. Highly recommend. Empire Chevrolet of Hicksville. Both Erick and Syed were very helpful, patient, and made the process run smoothly. Highly recommend. More

Great experience! Adrian Lewin made sure we were happy and satisfied with what is our daughter’s first car! Highly recommend a visit to this dealership! Adrian Lewin made sure we were happy and satisfied with what is our daughter’s first car! Highly recommend a visit to this dealership! More

Dawn in service was excellent. She kept in touch with me and made everything go smoothly. My 2024 Silverado was returned in perfect condition. The entire process was highly p She kept in touch with me and made everything go smoothly. My 2024 Silverado was returned in perfect condition. The entire process was highly professional and quick. I was impressed and will return for service when needed. Thanks for making this a smooth transaction! More

Having transmission issues with my traverse -- Took at month to get an appointment. Waited a month and brought the car in. The car stayed on the lot for 3 weeks and was never brought into the shop to b month to get an appointment. Waited a month and brought the car in. The car stayed on the lot for 3 weeks and was never brought into the shop to be looked at. The service manager could care less about communication with me. I called and picked up my car-- Please run away from this dealership. More

Service department had my car for a day and couldn’t change a hose. Did not offer loaner vehicle. I had to wait 2 weeks for an appointment. Very bad change a hose. Did not offer loaner vehicle. I had to wait 2 weeks for an appointment. Very bad More

I had a great experience at Empire Chevrolet in Hicksville. Thomas Speranza did a wonderful job helping me lease my new car. He was very professional and accommodating. I would definitely recomme Hicksville. Thomas Speranza did a wonderful job helping me lease my new car. He was very professional and accommodating. I would definitely recommend them to anyone looking for a new car. More

After a disappointing attempt to get a service appointment with a nearby Chevrolet dealership I reached out to the service department at Empire Chevrolet of Hicksville. The person that scheduled m appointment with a nearby Chevrolet dealership I reached out to the service department at Empire Chevrolet of Hicksville. The person that scheduled my service appointment could not have been nicer or more accommodating. My service experience at Empire Chevrolet of Hicksville was perfect on every level. The service agent was great! It just goes to show, one employee can make the difference. I will never give my valuable business to the other Chevrolet dealership all due to the rude service person I spoke with on the phone. My valuable business will be with Empire Chevrolet of Hicksville going forward. More