Honda of Manhasset

Service Department under David Banks runs like clockwork. Mr Banks meets with you before and after the work is done, extremely professional Mr Banks meets with you before and after the work is done, extremely professional More

They were on time, and seemed to know what they were doing , cleaned after. I was so happy to see that. doing , cleaned after. I was so happy to see that. More

Bryan help me to get my car. Thank you very much and to Honda mahasset car dealership. Thank you very much and to Honda mahasset car dealership. More

Not an issue from start to finish. price was reasonable.They drove mehomevandbpicked me up when my car was finished price was reasonable.They drove mehomevandbpicked me up when my car was finished More

They are very kind and accurate for customer service. I was pleased to buy car there. I was pleased to buy car there. More

Great atmosphere. Very helpful and knowledgeable staff. Quick and timely service. Couldn't be happier and highly recommend. Very helpful and knowledgeable staff. Quick and timely service. Couldn't be happier and highly recommend. More

I never write reviews or surveys, but my experience at Honda of Manhasset was so exceptional that I felt compelled to share it. After weeks of dealing with other dealerships that were anything but honest Honda of Manhasset was so exceptional that I felt compelled to share it. After weeks of dealing with other dealerships that were anything but honest or transparent—constantly changing numbers, adding hidden fees, or giving me the runaround—I was completely exhausted. The moment I spoke with Dorian on the phone, everything changed. He was kind, transparent, and straightforward, and the deal he quoted me was the exact deal I received when I arrived—no surprises at all. Because of that, I was literally driving home in my new car within half an hour of walking in. Craig handled the insurance and customer service side with real dignity, patience, and attention to detail, which made the process even smoother. And Neisha was warm, professional, and incredibly helpful throughout. After so many bad experiences elsewhere, Honda of Manhasset was the complete opposite: kind, transparent, and genuinely committed to doing right by the customer. They’ve definitely earned a customer for life. More

My experience at Honda of Manhasset on Saturday was extremely frustrating and unprofessional. I arrived around 10:30 AM only for a routine maintenance service on my 2018 Honda Pilot. While waiting, extremely frustrating and unprofessional. I arrived around 10:30 AM only for a routine maintenance service on my 2018 Honda Pilot. While waiting, the sales department approached me saying they could “lower my interest rate.” Naturally, I understood this as lowering my APR and therefore lowering my monthly payment for the remaining term. Instead, this turned into an attempt to push me into leasing a new vehicle. Even though I clearly told the salesperson from the beginning that I had an important appointment with my kids at 4:00 PM, I ended up trapped at the dealership for hours. By 12:30–1:00 PM, they presented me with a lease offer that was initially much higher than what I pay now. After going back and forth, they adjusted it and I accepted. By around 2:00 PM, I had already provided all my documents, returned my keys, and moved my personal items out of my old vehicle. The new car was ready — but the credit approval was not. They made me wait for almost four more hours, claiming the bank wasn’t responding. I repeatedly asked about the time because of my kids, but nothing was done. Around 6:00 PM, I was so upset I almost walked out and canceled everything. To make things worse: The salesperson gave me incorrect information, telling me the 2025 Pilot EX-L had a sunroof (it does not). When I finally sat down with the finance manager, he tried to add nearly $5,000 in taxes and fees that were never part of the agreement. They only offered me tire protection “for free” after I expressed how upset I was — but that doesn’t recover the time I lost with my children. The entire process showed a lack of transparency, poor communication, misinformation, and complete disregard for the customer’s time. It turned what should have been an exciting experience into an extremely stressful and disappointing one. I do not recommend Honda of Manhasset, and I will not be returning to renew the lease, maybe I will find anotger dealer because I love the brand More

Service and staff at Honda Manhasset were friendly, helpfull and I was out in no time. friendly, helpfull and I was out in no time. More

Gabriel and Adolfo were very straightforward and gave me a deal that I was satisfied with and explained everything that I needed to know very clearly a deal that I was satisfied with and explained everything that I needed to know very clearly More