Honda of Manhasset

I am extremely disappointed with the integrity of this Honda dealership. We brought our vehicle in because the second-row middle seat belt would not detach and needed to be replaced. The dealership repair Honda dealership. We brought our vehicle in because the second-row middle seat belt would not detach and needed to be replaced. The dealership repaired that seat belt, but we later discovered that the third-row seat belt had been cut—even though it was fully functional and undamaged before the vehicle was brought in. We immediately informed management and provided proof that the third-row seat belt was working properly before the dealership serviced the vehicle. After a lengthy argument, management offered to waive the labor charge but still insisted that we pay for the replacement seat-belt part. This resolution is unacceptable. We should not have to pay for any portion of a repair resulting from damage that occurred while the vehicle was in the dealership’s possession. A seat belt is a critical safety component, and this incident raises serious concerns about the dealership’s honesty, safety practices, and integrity. Because of this experience, we have completely lost trust in this dealership and will never return or recommend it to anyone. This incident has also seriously damaged our confidence in Honda. We expect the dealership to accept full responsibility, reimburse us for the replacement part, and thoroughly investigate how and why the seat belt was cut. More

Go to a different Honda dealer if you wish to lease a car. This process has been frustrating from the very beginning and keeps getting worse. They somehow screwed up the title on the car, so they had to car. This process has been frustrating from the very beginning and keeps getting worse. They somehow screwed up the title on the car, so they had to come and change my registration to a temporary registration, but I never got the permanent registration, although I've been sent the title several times, which doesn't make sense because it's a leased car. And now I can't drive my car because the last time I drove, I got a ticket for having expired registration. Leasing a car is supposed to be easy and relatively seamless, and this has been a huge pain. The people I've worked with there have been unresponsive to a problem that they should have fixed almost immediately. They still have not fixed it, and I am still paying to lease a car I cannot drive. More

Casey is a great sales person, helped me throughout buying my new Honda and made the process extremely easy! buying my new Honda and made the process extremely easy! More

Casey at Honda was fantastic to work with. He was nice, patient, and answer all my questions. I really appreciated his help and would highly recommend him to anyone looking for a new car. He was nice, patient, and answer all my questions. I really appreciated his help and would highly recommend him to anyone looking for a new car. More

My experience with Honda of Manhasset was one of the worst car-buying experiences I have ever had. I financed a 2020 Honda CR-V through this dealership, and in less than a year I was shocked to learn th worst car-buying experiences I have ever had. I financed a 2020 Honda CR-V through this dealership, and in less than a year I was shocked to learn that I was buried under $18,000 in negative equity. That is an outrageous amount of negative equity for a vehicle in such a short period of time. When I reached out for help, this dealership refused to take responsibility or offer any meaningful assistance. They would not help me refinance, would not work toward a reasonable solution, and showed absolutely no concern for the financial hardship this situation created. I spent an exhausting entire day trying to negotiate with them, only to be met with cold, dismissive, and profit-driven behavior. In my opinion, this dealership cares far more about making money than treating customers fairly or ethically. I left feeling taken advantage of, misled, and completely abandoned after the sale. I would strongly caution anyone considering doing business with this dealership. More

It was a great experience to get my Passport from Honda Manhasset, as it has many reputations. All of you took care of me above and beyond. My family used to get Hondas from DCH Honda Paramus, NJ, and a Manhasset, as it has many reputations. All of you took care of me above and beyond. My family used to get Hondas from DCH Honda Paramus, NJ, and also Rallye Mercedes and Acura. All of them were good dealers that I chose well. Honda Manhasset is one of the greatest, with excellent management. The repair shop and everything are great. Other Hondas in Long Island cannot compete, such as Bayridge, Huntington, you name it. More

You can make an appointment and get in and out quickly. They are always courteous and explain what needs to be fixed in understandable terms. They are always courteous and explain what needs to be fixed in understandable terms. More

This experience was wonderful. The staff was patient and professional. The staff worked diligently to ensure that i had the car i wanted and could afford. The staff was patient and professional. The staff worked diligently to ensure that i had the car i wanted and could afford. More

Best dealer in my experience, they friendly knowledgeable helpful. Deals are great. I will come back. helpful. Deals are great. I will come back. More

A knowledgeable manager helped me choose the right vehicle and assisted with all the necessary paperwork. They provided all the required warranties for the car. I highly recommend! vehicle and assisted with all the necessary paperwork. They provided all the required warranties for the car. I highly recommend! More