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Empire Hyundai of Jamaica

Jamaica, NY

4.8
182 Reviews

175-62 Hillside Avenue

Jamaica, NY

11432

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Showing 182 reviews

January 16, 2026

Appointment on 1-15-26 for service on 2024 Hyundai Tucson Hybrid. Service overseen by Michael Huayamave. Kept me advised of progress of service, described all items on service list, and, competently and prof More

by Henry Ramirez, Esq.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huayamave
Jan 22, 2026 -

Empire Hyundai of Jamaica responded

Henry, thank you for taking the time to leave us this positive review! We are glad that Michael provided you with top-notch service and kept you well informed throughout the process. He definitely is an asset to our team and will be honored to hear of your kind words. We hope to see you again the next time your Hyundai is ready for service.

January 15, 2026

Staff are so gentle and expert in service. Location is at best location and easy to access. More

by suresh Waghella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lajune Lyles
Jan 22, 2026 -

Empire Hyundai of Jamaica responded

Suresh, thank you for your positive review! We are happy to hear that our team took great care of you. We wish you safe travels. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 05, 2026

First let me say HAPPY NEW YEARS TO YOUR STAFF. Im so very thankful that I waited to hear back from this young man.i feel like all member are like family and I believe in what I'm told .It's a very More

by slh125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huayamave , Lajune Lyles
Jan 14, 2026 -

Empire Hyundai of Jamaica responded

Your kind message is much appreciated! It is wonderful news to hear that we have earned your trust, rest assured knowing we will continue to deliver trustworthy top tier service anytime you visit!

January 04, 2026

The service I received was prompt and attentive. The employees were professional and engaging. The facility was clean and comfortable. More

by Lystra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lajune Lyles
Jan 14, 2026 -

Empire Hyundai of Jamaica responded

Your honest review is invaluable to us, thank you for this feedback! We hope to have an opportunity to show you an even better service experience because we are always seeking to ensure our customers' satisfaction.

December 09, 2025

The Salesman Mr. Nirio Romero helped us buy the cars. He helped us throughly during the whole process. He made us feel like family. I would definitely recommend my More

by None
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nirio Ramero
Dec 10, 2025 -

Empire Hyundai of Jamaica responded

Congratulations on your Hyundai! We are grateful you took the time to write this review for Nirio letting us know you felt like you were treated like family. As a reminder, you can reach out to us if you need any further assistance. Enjoy your Hyundai and drive safely!

December 06, 2025

I needed an assistant right away to resolve my car problem. Didn't have to wait long More

by sister Luv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael M. I can remember his last name. I him a great review last month
Dec 10, 2025 -

Empire Hyundai of Jamaica responded

On behalf of Michael, we thank you for this review letting us know you were helped quickly. You can count on us to get you in and out quickly so feel free to come back anytime you may need our help!

December 02, 2025

Went to Empire Hyundai in Jamaica and met with Oscar Lopez. He had the color and style of the car I wanted. He made the buying process easy and pleasurable. Would definitely recommend they. More

by Art
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Lopez
Dec 07, 2025 -

Empire Hyundai of Jamaica responded

Art, It’s wonderful to know that Oscar provided an effortless and pleasant buying experience while helping you find the ideal vehicle. Thank you for choosing Empire Hyundai in Jamaica and for recommending us.

November 28, 2025

I went in to check out a car and I feel like I was ambushed, switched and baited. They won't let me leave when I wanted. They had my car key and car was in the parking lot. They added $2000 over M More

by Yasser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can't remember
Dec 04, 2025 -

Empire Hyundai of Jamaica responded

Yasser, Thank you for the kind words about Oscar, we’re glad he was able to help. Were sorry to hear of the scratches you noticed. We would like to discuss your concerns with you. Please contact our General Manager, Ruben Rodriguez, at (929) 558-3450 or at rrodriguez@eagny.com

November 18, 2025

They told me that the service would take about an hour and a half, and it actually took 45 minutes. The whole crew was very professional, especially the manager who offered me coffee. Oh, and one more thi More

by rogerlcrique
Recommend Dealer
Yes
Employees Worked With
Lenny
Nov 20, 2025 -

Empire Hyundai of Jamaica responded

Thank you for your excellent review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

November 07, 2025

Wow. . no exaggeration, from the moment I entered the dealership I was met with excellent customer service from LeJune Lyles, who went above and beyond to More

by GiGi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lajune Lyles
Nov 10, 2025 -

Empire Hyundai of Jamaica responded

It is wonderful to hear that you will be recommending us to your friends and family. LeJune will surely be grateful for your review. If we can assist you any further don't be afraid to reach out to us, we would gladly help!

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