Empire Hyundai of Jamaica

I went in to check out a car and I feel like I was ambushed, switched and baited. They won't let me leave when I wanted. They had my car key and car was in the parking lot. They added $2000 over M ambushed, switched and baited. They won't let me leave when I wanted. They had my car key and car was in the parking lot. They added $2000 over MSRP without telling me first. I was surprised to find out my terms are 39 months instead of 36. I ended up paying $3000 more of pocket than agreed upon. When I came in to pick up car, it wasn't ready and detailed. The parking valets were moving cars around and they had placed car keys on my car's hood and I didn't think much of it, until recently when I saw the scratches. More

They told me that the service would take about an hour and a half, and it actually took 45 minutes. The whole crew was very professional, especially the manager who offered me coffee. Oh, and one more thi and a half, and it actually took 45 minutes. The whole crew was very professional, especially the manager who offered me coffee. Oh, and one more thing the establishment was spotless! More

Wow. . no exaggeration, from the moment I entered the dealership I was met with excellent customer service from LeJune Lyles, who went above and beyond to . no exaggeration, from the moment I entered the dealership I was met with excellent customer service from LeJune Lyles, who went above and beyond to make my purchase a smooth experience. I will be recommending this dealership to all my family and friends. More

From the first time I visited the dealership all the employees were so helpful and very attentive to my needs. employees were so helpful and very attentive to my needs. More

I had the privilege to receive service from a miss LaJune Lyles, who was driven and dedicated to provide excellent customer service. As she work hard at making sure I left there comfortable with my decision Lyles, who was driven and dedicated to provide excellent customer service. As she work hard at making sure I left there comfortable with my decision choosing the vehicle I did, the rest of the team was warm and friendly. I would recommend this dealership, Empire Hyundai of Jamaica any time to any one who needs a vehicle. More

Service good ,Staff good n clean building area . customer satisfaction good,tell everything clear n proper way customer satisfaction good,tell everything clear n proper way More

The service and staff were excellent! They were able to answer all my questions and assisted me the entire way through my car buying experience. They were able to answer all my questions and assisted me the entire way through my car buying experience. More

Exceptional Service. Chris was very helpful and Knowledgeable. Waiting area was clean and with water tea and coffee Chris was very helpful and Knowledgeable. Waiting area was clean and with water tea and coffee More

Amazing service, professional and courteous, they will help their customers and provide the best service they can offer. im beyond grateful and appreciate for all their help and support during my time w help their customers and provide the best service they can offer. im beyond grateful and appreciate for all their help and support during my time with Empire Hyundai of Jamaica queens service center Thank you so much for your help 🙏 and support Thank you Michael, and Andrew for your relentless work and support More