
Empire Hyundai of New Rochelle
New Rochelle, NY
Filter Reviews by Keyword
By Type
Showing 1,147 reviews
Better Deal at Hyundai of New Rochelle We presently have a 2011 Hyundai Sonata. We were thinking about leasing the Elantra. We were met by Jennifer, who was very personal and approachable We presently have a 2011 Hyundai Sonata. We were thinking about leasing the Elantra. We were met by Jennifer, who was very personal and approachable. She explained the differences between the Elantra and the Sonata. with her expertise we were able to come to the decision to stay with the Sonata, which we have always been happy with. She spent much time with us and she called us each day to finalize the deal We feel that she is a great asset to New Rochelle Hyundai. We walked out very happy with the final price. Jennifer is a very warm person and made us feel like a family member. We look forward to our next lease at New Rochelle Hyundai.. Thank-you Jennifer From Richard and Angela Vissa. More
I love my new red Hyundai Sonata My experience at New Rochelle Hyundai was great. Jennifer was friendly and knowledgeable. She accommodated all my needs. I had no idea that I would b My experience at New Rochelle Hyundai was great. Jennifer was friendly and knowledgeable. She accommodated all my needs. I had no idea that I would be leaving with a brand new car, but they did that for me. More
Great Experience Sincere and Neil did a great job of finding us the right financing for the right vehicle. This was unlike any other car buying experience I have had, Sincere and Neil did a great job of finding us the right financing for the right vehicle. This was unlike any other car buying experience I have had, and I will buy from them from this point on. I will definitely recommend! More
Excellent customer service The team over at New Rochelle Hyundai exhibited excellent customer service. I was treated like family from the start and even saved a lot of money com The team over at New Rochelle Hyundai exhibited excellent customer service. I was treated like family from the start and even saved a lot of money compared to my previous lease. Highly recommended, do not see a reason to go anywhere else for a car. More
Incredible This is the second car that I have leased through Hyundai of New Rochelle. Each and every person that I came in contact with was incredible. They we This is the second car that I have leased through Hyundai of New Rochelle. Each and every person that I came in contact with was incredible. They were all very nice, professional and informative. I would and do recommend this dealership to all of my friends. More
Excellent Marc La Massa was very professional and helpful with assisting me in making the decision to purchase a 2013 Elantra LTD. Marc was patient and took t Marc La Massa was very professional and helpful with assisting me in making the decision to purchase a 2013 Elantra LTD. Marc was patient and took the time to answer all my questions satisfactorily. Also, Neal Matos was also helpful and well versed in the financial aspect of purchasing the car. Both Messrs. La Massa and Matos were a pleasure to meet and are an asset to Hyundai.Dealership More
Ms. Jennifer Lumley treated me like FAMILY I leased a 2014 Hyundai Sonata, last Monday, April 21, 2014 , from New Rochelle Hyundai. The experience was nothing short of amazing. She offered to b I leased a 2014 Hyundai Sonata, last Monday, April 21, 2014 , from New Rochelle Hyundai. The experience was nothing short of amazing. She offered to buy my grandmother and I, ice cream; as well as offering tea, coffee, & water on numerous occasions. She expedited the sale as quick as she could and explored every option imaginable to ensure that I drove out with the car of my chioce. Ladies !!!! Ask for Ms. Lumley, she is the only female sales representative in this dealership. I highly reccommend her! Thanks Ms. Jennifer!!! More
AMAZING Wonderful experience dealing with Wanda didnt expect to be xcited to get my new car shes very patience and very kind and sweet loved her i would reco Wonderful experience dealing with Wanda didnt expect to be xcited to get my new car shes very patience and very kind and sweet loved her i would recommend to anybody !! More
Excellent service and customer understanding That was my second car buy in Hyundai New Rochelle, first one, 1 year 2 months, on sunday........guys very flexibles, they move papers fast to finish That was my second car buy in Hyundai New Rochelle, first one, 1 year 2 months, on sunday........guys very flexibles, they move papers fast to finish the process , very friendly from begining, after that..........they know what they do !!!!!! A lot experience from sales guys, now, i have another Hyundai Dealer near my house (curry Cortland Manor NY ) , guys are sock, yes they think they own the world over there and can treat a customer like ...........any way i try to give the chance to them, but they don't give me chance......they just want put extra bucks and theirs pockets and customers go to another place.............and also all the group ( Toyota, Subaru , etc ) think in the same way....( its no the sales persons problems, the managment its sock ) ....i live in the area and i try to do business in my area.......no work for me....and of course i go it drive 45 minutes to reach, New Rochelle Hyundai, i am going over there, and explain the same like the other dealer, simple, they understansd what i want and they try to do the best for me, and blieve me , they do the best !!!!!!!! Sales persons, very professionals, i deal by phone and personally, very professional, managment excellent, thxs New Rochelle Hyundai and i wish you the best. Special thxs to Jennifer , Joseph and Neal.......... More
Returning Lease Immediately upon entering the dealership we were welcomed by Jennifer. I explained I was there to review options upon returning my lease and that I h Immediately upon entering the dealership we were welcomed by Jennifer. I explained I was there to review options upon returning my lease and that I had received an e-mail with an offer. Quickly she obtained the necessary information and showed me some car options. I, of course, wanted to keep all of the same features that I currently had but in a new car without having to sacrifice monthly payments. Not only did she and her manager search for the color that I wanted, the price was exactly what I was looking for; there was no need to delay and I drove away with a brand new car and could not be happier. I love that Jennifer was knowledgeable, pleasant and very understanding. In addition my husband and I have visited this Hyundai before but this experience was different, much more pleasant and we were out in half the time it took in the past. We will definitely return when his lease is up in December. More