Empire Hyundai of New Rochelle

Seen right away. Worked within my budget. Very respectful. Good advice financially and with my choice in vehicle. Very Straightforward. Overall very satisfied. Thank you respectful. Good advice financially and with my choice in vehicle. Very Straightforward. Overall very satisfied. Thank you More

I purchased my 2009 Genesis V8 from Hyundai of New Rochelle in November of 2009! I have to say since Mark Kupferschmid has taken over as the Director of the service department the service has sky roc Rochelle in November of 2009! I have to say since Mark Kupferschmid has taken over as the Director of the service department the service has sky rocketed to another level of customer service that is unprecedented! He is the best Director of service that the place has ever had in all honesty! His dedication to keep his word and strive to resolve every issue, problem and concern for the customer is really quite remarkable! This is coming from someone who is a loyal customer to this service department since I bought my car there almost 4 years ago! By far Mark Kupferschmid is "THE MAN" and deserves a raise! More

Overall, I had a positive experience with this dealership. I originally went to a Hyundai location in the Bronx, NY and was very displeased with the service. Upon entering the Hyundai dealer in Ne dealership. I originally went to a Hyundai location in the Bronx, NY and was very displeased with the service. Upon entering the Hyundai dealer in New Rochelle I was greeted immediately and had all my questions/concerns answered. I was able to work out a great price for my new 2013 Genesis Coupe 2.0Turbo. I was informed of many and all possible discounts which helped with lowering my monthly fees. Astley Graham was readily available to speak with me regarding any additional questions I had while waiting for the vehicle to be delivered to the location. He was also very flexible with his means of communication whether it be VIA text, e-mail or phone calls. He made sure to accommodate me as the customer as best as possible (example; allowing me to snap a picture and e-mail something rather than attempt to find a fax machine or have to leave work early to deliver something in person). Flexible means of communication in this day and age is crucial ! When it came time to pick up the vehicle, Astley was very meticulous in regards to "showing me the ropes" of my new car! It was very late in the day and even though it was after his normal work hours (and I was an hour or more late) he made sure to take the time to go through everything with me in a patient manner. Again, I had an overall positive experience and would recommend anyone to visit this dealership and to meet with Astley. More

I gave an overall 5 rating to Jennifer Lumley; she was very helpful and continued to work with us. I was very satisfied with the deal and the car, the 2011 Elantra. I would definitely reccommend this deal very helpful and continued to work with us. I was very satisfied with the deal and the car, the 2011 Elantra. I would definitely reccommend this dealership to my friends and family. Thank you, Erainia Jones More

Phenomenol deal Simon Kim was able to get us! It's been almost 2 months since purchase and we love it more and more. We were there almost 2 hours and it was a pretty busy night howevevr Mr. Simon Kim been almost 2 months since purchase and we love it more and more. We were there almost 2 hours and it was a pretty busy night howevevr Mr. Simon Kim did show an effort to expedite and accommodate the best as he can. Great employee to have!! More

very friendly and informative no pressure did everything he said he would do. HONEST i expect to do business in the further. i was treated with respect , i like that. he said he would do. HONEST i expect to do business in the further. i was treated with respect , i like that. More

As a first time buyer I was nervous. Mr. JC Daniels welcomed me and walked me around the dealership and showed me the service department. Everyone was very friendly pleasant. He was very attentive and welcomed me and walked me around the dealership and showed me the service department. Everyone was very friendly pleasant. He was very attentive and listened to all my needs then he introduced me to the Senata. He was very patient and answered all my questions. He took to time to show me and explain everything there was to know about the vehicle. I was no longer nervous. My First Car purchase became one the best experiances of my life thanks to my sales person JC Daniel. Thank you for your warm hospitality... Best Regards from a Very Happy Customer... More

From the moment I purchased my car, I have always been treated well and with respect here. I come in often for oil changes and maintenance because of the friendly, welcoming, and helpful staff. As a woman treated well and with respect here. I come in often for oil changes and maintenance because of the friendly, welcoming, and helpful staff. As a woman, unfortunately at other car dealerships I have not been taken seriously or treated well at all. However, at this particular dealership it was quite refreshing to be treated like a normal person and not be discriminated against because of gender or age. I appreciate being taken seriously especially since making such a big purchase. I always recommend New Rochelle Hyundai to anyone in need of a dependable car and a no nonsense, helpful staff. Keep up the great work everyone and thank you! Wishing you all the best in this new year, A very satisfied costumer! More