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Empire Hyundai of New Rochelle

New Rochelle, NY

Overview
Reviews
4.8
1,071 Reviews
Call Dealership (914) 618-4209
View Awards

125 East Main Street

New Rochelle, NY

10801

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Showing 1,071 reviews

March 08, 2024

I received 0% apr for 60 months with $0 down and $580 gift on top. The deal was great, the car is soso compared to my second car - Audi. Dealer bought my lease but forgot to notify Chevrolet, and I incur More

by Vas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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Helpful
February 28, 2024

Very helpful, and informative. Gave me the best deal I could get with my credit score. More

by Emir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hyman, Aleshea Jordan
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Feb 28, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for sharing your positive experience with us. We are glad that our team was both helpful and informative during your recent visit. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels- on behalf of the entire team!

Helpful
February 28, 2024

I have dealt with Jose Vargas twice now for car leases. He is very professional when it comes to working with people. He follows up with you when you have questions. I definitely recommend Jose and Hyunda More

by DT
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
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Feb 28, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for leaving Jose this positive review and recommendation! We are honored by your repeat business, and we are glad that he provided you with 5-star service. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

Helpful
February 26, 2024

EXCELLENT SERVICE THANK YOU, JOSE, MY EXPERIENCE AT HYUNDAI OF NEW ROCHELLE WAS EXCELLENT. THANK YOU GUYS. More

by jvalcarcel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas, Sam Rivera
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Feb 26, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your excellent review! Providing a top-notch experience is always our goal, and we are thrilled that Jose's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Safe travels!

Helpful 1
February 24, 2024

Excellent Service - Thank you Jeremiah, Jaime, and David. Definitely Choose this Hyundai Instead Of Yonkers More

by cadams92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Raghunath
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Feb 26, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for sharing your positive review! We are glad that Jeremiah, Jaime, and David provided you with top-notch service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Helpful
February 12, 2024

Had a great experience at New Rochelle Hyundai. Big thanks to my sales person Desmond Jones for finding the car I was looking for. Dave Cohen for helping getting me the best finance. Also to Jamie More

by zaids10473
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones
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Feb 14, 2024 -

Empire Hyundai of New Rochelle responded

Congratulations on your new car! It's great to know that Desmond and Jamie made your experience with us an all-around success. Thank you so much for your excellent review! We hope to see you again when the time comes for your vehicle's first service.

Helpful
February 09, 2024

Horrible customer service and waiting time one time they put different oil in my car. Do yourself a favor don buy or service the car here , and the front desk very rude and unprofessional. More

by Moe Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Feb 14, 2024 -

Empire Hyundai of New Rochelle responded

Were very sorry to hear of your concerns and we do apologize for the treatment you received from our staff. If you would like to discuss this further please contact Service Manager- Christian Coello 914-618-4209 ccoello@eagny.com

Helpful
February 07, 2024

I found every one at the dealership to be customer friendly and helpful. Special mention to my sales consultant, Joshua Job, the finance professionals, David and Jaime and the receptionist, Maddie More

by goldensand1929
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales: Joshua Job, Finance: David and Jaime
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Feb 08, 2024 -

Empire Hyundai of New Rochelle responded

We are grateful for you leaving Joshua, David, Jamie and Maddie this wonderful review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with 5-star service. We are pleased to know that they were a pleasure to do business with. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Empire Hyundai of New Rochelle team!

Helpful
February 06, 2024

My experience at Hyundai of New Rochelle was very pleasant. The entire team was very attentive and friendly and patient with me. More

by Callands0909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Report | Print
Feb 08, 2024 -

Empire Hyundai of New Rochelle responded

Providing stellar service is so important to us here at Empire Hyundai of New Rochelle and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that they were very attentive, friendly and patient with you. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. Congratulations on your new vehicle- behalf of the entire team!

Helpful
February 06, 2024

The service team dispensed friendly and efficient service all around! Kudos to the team and keep up the good job! More

by goldensand1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines and Angelica
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Feb 08, 2024 -

Empire Hyundai of New Rochelle responded

Providing quality and efficient service is so important to us here at Empire Hyundai of New Rochelle and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were friendly. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

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