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Empire Hyundai of New Rochelle

New Rochelle, NY

Overview
Reviews
4.7
1,147 Reviews
Call Dealership (914) 618-4209
View Awards

125 East Main Street

New Rochelle, NY

10801

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Showing 1,147 reviews

February 18, 2023

Jesenia Vargas and the team at Empire Hyundai were phenomenal! They provided an exceptional level of service that has been unmatched by other dealerships in and out of state, at the best price possibl More

by shaun.michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Rivera
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Mar 04, 2023 -

Empire Hyundai of New Rochelle responded

Shaun, Thank you so much for your amazing review! We are overjoyed that Jesenia and the team could provide you with 5-star service. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

February 17, 2023

I Have always brought my Hyundais to your service department always happy with the service. I can't say the same for your sales department have tried 3 times to buy or lease a car from this dealershi More

by 00530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
and gave an excellent et the recall work would entail. I have always brought my cars here for service very nice crew. Don't seem to have same experience with sales department.
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Mar 04, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for your service review and we appreciate you being a loyal customer We're very sorry that we were not able to work out a deal with you in the past. We would like to see what we can do for you. Please contact our General Manager, Sam Rivera at (914)618-4209 or at srivera@eagny.com. Thank you.

Mar 05, 2023 -

00530 responded

morning, I would like to be able to deal with your sales department, mainly because your dealership is about 8 minutes from my home. That being said don't think I can contact Sam any time soon my lease on my 2021 Santa Fe Calligraphy still has 17 months to go but will try when the time is near maybe 4 times will be the charm. Regards, Ron

February 15, 2023

Thank you for the good job, I hope to see you in my next service. More

by George Asamoah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Weldon
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Mar 04, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review! We are glad that our team could provide you with top-notch service throughout your visit. We look forward to continue providing you with our best care in your visits to come!

February 04, 2023

The service department went out of its way to get my car back on the road. More

by batman12562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica, Yohaines
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Feb 09, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your wonderful review! We are delighted that our team could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 03, 2023

Rudy Espana and Yohaines Nieves were very helpful and courteous and a pleasure to work with. More

by al545454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Espana, Yohaines Nieves
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Feb 09, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are so glad that Rudy and Yohaines could provide you with 5-star service. It is our pleasure to assist you in any way possible and we hope for an opportunity to work with you again in the future!

February 02, 2023

Excellent purchase sales experience. Jeremiah Raghunath Sales consultant was excellent went above and beyond to make my purchase go smoothly. More

by Ldeglomini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Raghunath
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Feb 09, 2023 -

Empire Hyundai of New Rochelle responded

Congratulations on your new vehicle! We greatly appreciate the opportunity to work with you, and we are so glad that Jeremiah could provide you with a seamless, 5-star experience. Thank you so much for your positive review! please do not hesitate to give us a call if there is ever anything more that we may help you with.

February 01, 2023

Great and friendly service. Jasper was excellent and made the process of buying a car hassle free. More

by sreaves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasper Baskerville
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Feb 09, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are so glad that Jasper could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

February 01, 2023

Great deal on the car I purchased! My salesman Jeremiah was very friendly and helpful during the entire process. I am a very satisfied customer. More

by SAlpert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah (Ishwardat J.) Raghunath
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Feb 09, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that Jeremiah's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

January 31, 2023

Upon entry i was pleasantly greeted. Angelica assisted my needs and concerns in regards to my maintenance package. I was very pleased in the customer service and how quick they've manag More

by Efillyow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica mandracch
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Feb 09, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are so glad that Angelica and the team could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 30, 2023

Jasper Baskerville and the entire Empire Hyundai team made me feel welcome and did everything in their power to get me the best deal possible. Overall, fantastic service all around. More

by solidsnakes35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasper Baskerville, David.
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Feb 01, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are so glad that Jasper and the team took great care of you throughout your visit. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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