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Empire Hyundai of New Rochelle

New Rochelle, NY

Overview
Reviews
4.7
1,153 Reviews
Call Dealership (914) 618-4209
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125 East Main Street

New Rochelle, NY

10801

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Showing 1,153 reviews

October 25, 2022

My sales person was Trevon Johnson- he was thorough without being pushy- did not pressure More

by Helen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Johnson + finance department I don’t remember his name
Report | Print
Nov 04, 2022 -

Empire Hyundai of New Rochelle responded

Helen, Thank you for leaving Trevon this positive review! We are so glad that he took great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

October 24, 2022

Our salesperson was Saadia and she was very patient and understanding. She was very professional and kind. She had us test drive two used cars and gave us plenty of time and space to make our decision. More

by michaelrosabella1966
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saadia Parks
Report | Print
Nov 04, 2022 -

Empire Hyundai of New Rochelle responded

Thank you so much for your wonderful review! We are happy to hear that Saadia took great care of you and made your experience with us as seamless as possible. She will be honored to know that you deeply valued her assistance. Congratulations on your new vehicle!

October 23, 2022

Great dealership, I was taken care of and appreciated when making the choice of my new Hyundai. More

by dmarinez.01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Enciso, Sam Rivera
Report | Print
Nov 04, 2022 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are so glad that our team took great care of you. We warmly congratulate you on your new Hyundai- on behalf of the entire team!

October 14, 2022

Had a great experience at empire Hyundai of new Rochelle Erik Nava great service thank you More

by Victor914romero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Nava
Report | Print
Oct 19, 2022 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are so glad that Erik could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. Safe travels!

October 10, 2022

Angelica and the rest of the team were fantastic! They quickly got me in and out and let me know exactly what was wrong with my car. I was really impressed by the customer service from the service an More

by Jbumps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelica - Service Repair
Report | Print
September 23, 2022

Thank you Charlie Cuenca and Jessica Rodriguez for all your patience, help and for going the extra mile and to make things happen. You are the best! Very happy with my leasing experience at Empire Hyundai More

by Emilia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Cuenca, Jessica Rodriguez, Sam Rivera
Report | Print
Sep 27, 2022 -

Empire Hyundai of New Rochelle responded

Emilia, Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

Sep 27, 2022 -

Emilia responded

I definitely will, thank you

September 21, 2022

Everyone is welcoming and professional. The staff is very knowledgeable and willing to explain the whole process. More

by Mavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Raghunath , Jessica Rodriguez
Report | Print
Sep 22, 2022 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are so glad that our team took great care of you. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

September 20, 2022

Excellent service ! My salesman Cameron was very helpful and went above and beyond .Very happy with my purchase . More

by Susanclement250
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Waldron
Report | Print
Sep 22, 2022 -

Empire Hyundai of New Rochelle responded

Susan, Thank you so much for your positive review! Providing top-notch service is so important to us, and we are glad that Cameron's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

September 10, 2022

Car buying is a terribly stressful time and the family emergency we faced this summer didn’t make things easier. Noah at New Rochelle Hyundai helped us find the car we needed and worked with us to make su More

by MJP New Rochelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Domingue, Jessica Rodriguez
Report | Print
Sep 13, 2022 -

Empire Hyundai of New Rochelle responded

Thank you for your time and your kind review. We are pleased to hear that Noah-Rhausser was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

September 09, 2022

It was good. Thanks word word word word word word word word word word word More

by JW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Lee
Report | Print
Sep 13, 2022 -

Empire Hyundai of New Rochelle responded

Thank you for letting us know you had a great experience at our dealership and we hope that you are enjoying your new car. Please feel free to contact us if you have any questions about your vehicle.

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