Empire Hyundai of New Rochelle

Noah a sales person has amazing customer service and skills thank you for your help skills thank you for your help More

truth be told ended up at New Rochelle Hyundai as dealerships in CT are closed on Sundays - fortunate accident - Jessenia Vargas ended up working with us - told her we were just looking as I had been dealerships in CT are closed on Sundays - fortunate accident - Jessenia Vargas ended up working with us - told her we were just looking as I had been quite happy with my current brand - Jessenia is a no pressure sales professional - we thought we were going to drive home that night with a car but a glitch in paperwork and "our" car was actually someone else's car - our car was available on the next Wednesday and we worked with another professional this time within the finance department - Jaime Enciso - super polite and professional - made that task go quickly and smoothly - while I can not vouch for anyone else in this dealership I would highly recommend Ms Vargas and Mr Enciso More

Victor was a pleasure to work with. Very friendly, easy goingaand willing to go the extra mile. Very friendly, easy goingaand willing to go the extra mile. More

My experience at New Rochelle Hyundai was very positive. It was the first time that I was not stress during the process thanks to my sales person Vince Weldon. He was professional, kind, accommodating, res It was the first time that I was not stress during the process thanks to my sales person Vince Weldon. He was professional, kind, accommodating, respectful and courteous. Without hesitation, I would recommend this establishment and salesperson to my friends, family or anyone who express an interest in purchasing a Hyundai. More

Very professional and helpful. They took their time to explain what was needed in my next service. They didn’t have a part I needed but they will call me as soon as the part gets t They took their time to explain what was needed in my next service. They didn’t have a part I needed but they will call me as soon as the part gets to the facility. Very content with their service. More

I had a wonderful experience with the dealership. Mr. Vincent Weldon answered all my questions. He was very patient and attentive . I will refer him to family and friends. It was a wonderful exper Mr. Vincent Weldon answered all my questions. He was very patient and attentive . I will refer him to family and friends. It was a wonderful experience doing busines with him. More

Friendly, professional, helpful and willing to answer all questions and offer suggestions. Nearby home. Ease in making appointments. questions and offer suggestions. Nearby home. Ease in making appointments. More

Honesty from the moment I arrived with my wife and daughter, they showed nothing but compassion, and excellent customer service. They treated my daughter very well. Jesenia Vargas offered her snacks a daughter, they showed nothing but compassion, and excellent customer service. They treated my daughter very well. Jesenia Vargas offered her snacks and even bubbles to play with during the paperwork process. This was my first time financing/leasing a car through a dealer and I felt a bit anxious, but Jesenia had patience and made it comfortable for us. She answered all our questions with great detail. Sully, the financial manager working with us, was so sweet. She had a variety of solutions for any issues we encountered along the way. Both Jesenia and Sully exceeded our expectations without trying to upscale. The entire staff were professional, caring as well as attentive and helpful. I would highly recommend this location. More

I brought my Elantra at this dealership in 2015, and have had a problem with my left signal light staying on whenever my daylight running lights was engaged. I have been charged at least 4 times for bulb re had a problem with my left signal light staying on whenever my daylight running lights was engaged. I have been charged at least 4 times for bulb replacements etc, and the problem still exist, Yesterday I finally received an answer that made sense as to why it remains on. Mark Nattier my advisor was professional, helpful and gave me excellent service with coupons and great service, Will recommend him and this service dept to friends and family More

I was greeted and I was told my wait time would take one and a half hours for an oil change, oil filter, tire rotation and vehicle inspection. The service department personnel answered all my questions and and a half hours for an oil change, oil filter, tire rotation and vehicle inspection. The service department personnel answered all my questions and everything went smoothly. More