Empire Hyundai of New Rochelle

I had an excellent experience leasing my new car at Hyundai New Rochelle because I was lucky to have had a friendly and knowledgeable sales rep named Vanessa Lee. I looked online and saw a 2022 Hy Hyundai New Rochelle because I was lucky to have had a friendly and knowledgeable sales rep named Vanessa Lee. I looked online and saw a 2022 Hyundai Elantra at this location so I came in the same day. Vanessa was very friendly and answered all of my questions. She took me out to test drive the car and even pulled out another car just so I can compare them to see which one I would rather purchase. She made the process of leasing a car very smooth. After leasing Vanessa called me to ask if I had any concerns of questions. I’m very thankful for her help. More

I worked with both service people named Matt and they both helped me to order and book the service for my 2019 Tucson. As soon as my warranty parts arrived they booked me for service and everything was d both helped me to order and book the service for my 2019 Tucson. As soon as my warranty parts arrived they booked me for service and everything was done in 1 day. More

Danielle has been a great help with my car so far as I am waiting for the parts to come in. Hopefully will be hearing from Hyundai Customer Affairs soon to assist with a loaner until the parts are delivered waiting for the parts to come in. Hopefully will be hearing from Hyundai Customer Affairs soon to assist with a loaner until the parts are delivered and my car is completely serviced. If New Rochelle had their own loaner cars that would give it a 5 star rating. But with the help I have received so far, will definitely be bringing my car here for future services More

I received exceptional service at this dealership. Demond Jones was professional and very helpful with the purchase of my new vehicle. He answered all of our questions and got us into the vehicle we had been Jones was professional and very helpful with the purchase of my new vehicle. He answered all of our questions and got us into the vehicle we had been searching for. I would recommend this dealership to anyone. Ask for Demond Jones. More

Hi , Hyundai is good car i have bought 6 Hyundai Sonata , but if need to buy please give yourself a favor don’t buy Fron Hyundai new rochelle , there sales is good but there service is horrible , i left my c but if need to buy please give yourself a favor don’t buy Fron Hyundai new rochelle , there sales is good but there service is horrible , i left my car there to do oil change and fix noise on front wheels , they park the car on street the crash the car on day i will pick up the car , after 2 months they give back the car and still noise on front wheels , i did send cars back , looks like they just put oil on wheels because the noise return worst , but I need the car to go to work , so use the car with the noise , noise I’m looking to do the second oil change and get the front wheels noise fixed , we tray to call service 5. Times they just let you hanging on phone , when you think to buy a car think because you going to need to do a service and if buy from new Rochelle Hyundai will happens exact as happened to me and you will remember this honest review and you will write you review to , More

Matthew Nattier took care of me very well. Explained what was to be done thoroughly. was to be done thoroughly. More

I have not had an issue with dealership good service for the maintenance service area. the maintenance service area. More

I received a Recall Notice for my Santa Fe 2021. I had an appointment on line. I arrived on time, Someone took my car and send me to the desk. Steve Hausman told me that I should receive a message in about appointment on line. I arrived on time, Someone took my car and send me to the desk. Steve Hausman told me that I should receive a message in about 1h1/2. All was very timely and precise. The driver seat was covered with plastic sheet. I enjoyed the entire process. More

I purchased my vehicle out of state and needed a vehicle inspection. I went to New Rochelle Hyundai, which is the dealership closest to my house and received excellent service from Matteo. I will definitely inspection. I went to New Rochelle Hyundai, which is the dealership closest to my house and received excellent service from Matteo. I will definitely come to New Rochelle Hyundai for future service and look forward to working with Matteo. More

My salesperson Jahair Thompson was courteous, professional and very knowledgeable. Would fully recommend this dealership. professional and very knowledgeable. Would fully recommend this dealership. More