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Empire Hyundai of New Rochelle

New Rochelle, NY

Overview
Reviews
4.7
1,151 Reviews
Call Dealership (914) 618-4209
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125 East Main Street

New Rochelle, NY

10801

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Showing 1,151 reviews

October 28, 2021

Steve Haussmann is so helpful to me. Feel confident and comfortable with his work. Satisfied! More

by Robinson.charlotte66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Weldon
Report | Print
Oct 28, 2021 -

Empire Hyundai of New Rochelle responded

Charlotte, Thank you so much for leaving Steve this 5-star review! We are so glad that he provided you with great care throughout your visit. Your satisfaction means so much to us! If there is ever anything more that Steve and the team may help you with, please do not hesitate to give us a call.

October 25, 2021

The service team is why I continue to come back they are very helpful and ensure you receive quality service. More

by Kristinadejesuse@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew and Steve Housman from service , Mike Bansey, Vincent Weldon, Albert Delgado
Report | Print
Oct 25, 2021 -

Empire Hyundai of New Rochelle responded

Kristina, Thank you for your 5-star review! We are so glad that our team consistently takes great care of you and your automotive needs during your visits. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you in the future.

October 23, 2021

Excellent service all around. Erik and Jessica made it happen. Love my new genesis g80 More

by Lerdojohn92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Nava, Jessica Rodriguez
Report | Print
Oct 25, 2021 -

Empire Hyundai of New Rochelle responded

Congratulations on your new Genesis G80! We are so appreciative of the opportunity to work with you, and we are delighted that Erik and Jessica provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Thank you so much for your excellent review! We hope to see you again when the time comes for your vehicle's first service.

October 21, 2021

They took the time to retify a situation very effectively and thoroughly. I was informed and contacted quickly. More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Danielle made sure all was done properly and promptly
Report | Print
Oct 21, 2021 -

Empire Hyundai of New Rochelle responded

Jennifer, Thank you for your positive review! Providing thorough and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 21, 2021

Mr. Steve Hausman was extremely helpful when he found out about my 10/18/21 car service concern. He reached out to me to see how he could remedy my displeasure with the New Rochelle Hyundai Service Departmen More

by fabian.bhome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hausman
Report | Print
Oct 22, 2021 -

Empire Hyundai of New Rochelle responded

Thank you for taking the time to share this review We are so glad that Steve could make things right for you and get your concerns taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call f there is ever anything more that we may help you with in the future.

October 20, 2021

It was a pleasure to have talked to Erick. He help us a lot in order to buy our Santa Cruz. Hope the dealership get more man like him More

by Nancy1154
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Nava
Report | Print
Oct 22, 2021 -

Empire Hyundai of New Rochelle responded

Hi Nancy, Thank you so much for your kind words and congratulations on the purchase of your new Santa Cruz! We are so glad that Erik provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 15, 2021

Steve was a pleasure to work with. I was taken in at the time of my appointment – no waiting. In addition to general courtesy and efficiency, Steve made sure to explain exactly what I did need to have done More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hausman
Report | Print
Oct 15, 2021 -

Empire Hyundai of New Rochelle responded

Jack, Thank you for taking the time to leave us this 5-star review! Providing thorough and efficient service is always our goal, and we are delighted that Steve's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service.

October 15, 2021

Matthew Nattier was my service agent. Clear and concise with explanations, and kept me from getting a service I didn't need yet (I was going by the old service schedule). Overall, highly satisfied with my More

by Pete
Recommend Dealer
Yes
Employees Worked With
Matthew Nattier
Report | Print
Oct 15, 2021 -

Empire Hyundai of New Rochelle responded

Pete, Thank you so much for your excellent review! We are delighted that Matthew took great care of you during your recent visit. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to let us know if there is ever anything more that Matthew and the team may help you with.

October 07, 2021

The service department (Matthew Nattier) was great.he kept me informed about my vehicle Anton a timely manner. More

by lauriehlevine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Nattier
Report | Print
Oct 07, 2021 -

Empire Hyundai of New Rochelle responded

Laurie, Thank you for leaving Matthew this wonderful review! Providing thorough and efficient service is always our goal, and we are delighted that his efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again.

October 06, 2021

They were always available and ready to help. This was particularly true for our salesman Demond Jones More

by sid.lapidus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Report | Print
Oct 07, 2021 -

Empire Hyundai of New Rochelle responded

Sid, We are so glad that Demond could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! It is our pleasure to assist you in any way possible. We hope that you do not hesitate to let us know if there is ever anything more that we may help you with in the future. take care!

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