
Empire Hyundai of New Rochelle
New Rochelle, NY
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My experience at the New Rochelle Hyundai service center was absolutely exceptional, customer service reps such as Steve Hausman takes the hassle out of getting your car serviced. They keep you posted thro was absolutely exceptional, customer service reps such as Steve Hausman takes the hassle out of getting your car serviced. They keep you posted through the entire step and the set realistic expectations for the time the job will take. Absolutely love them. More
Service was adequate but overpriced. My car was not cleaned before it was returned. The waiting room still does not have a working coffee machine. cleaned before it was returned. The waiting room still does not have a working coffee machine. More
My service was excellent. Check in process quick and efficient. As soon as the car was ready I received a call. Everyone was polite and professional to me, other customers, and each other. Seeing the efficient. As soon as the car was ready I received a call. Everyone was polite and professional to me, other customers, and each other. Seeing the courtesy that was given to fellow employees was very inspiring. My service tech was Taisha. More
I enjoy coming back to this dealership because I'm always welcomed with open arms and the customer service experience is second to none. Mr. Demond Jones is on top of his game and takes the time to explain y welcomed with open arms and the customer service experience is second to none. Mr. Demond Jones is on top of his game and takes the time to explain your vehicles thoroughly. More
I appreciate the service, patience and care. I came in due to unfortunate circumstances and left with a better outcome. God’s willing, circumstances will continue on a positive trajectory due to unfortunate circumstances and left with a better outcome. God’s willing, circumstances will continue on a positive trajectory More
I received excellent service. Jeff the Customer service Rep who checked me in, was very polite & professional. While waiting to be helped, he greeted me when walking by and upon me entering the Customer Se Rep who checked me in, was very polite & professional. While waiting to be helped, he greeted me when walking by and upon me entering the Customer Service Office, he greeted me again & was helpful . He called me when my car was ready as promised. Very pleasant interaction. I appreciate the service . Thank you More