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Empire Hyundai of New Rochelle

New Rochelle, NY

4.7
1,179 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,179 reviews

September 24, 2021

New Rochelle Hyundai works hard and fast to get you the best deal available. You will be driving away in the car of your choice in now time. Shout out to Jesenia Vargas, thanks a million for working so har More

by butlerfbstar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesenia Vargas, Jessica Rodriguez
Sep 24, 2021 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are so glad that Jesenia provided you with top-notch service and made your experience with us an all-around success! We are honored to have had the opportunity to work with you. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with.

September 23, 2021

Noah was the best! He really took his time to find me something that fit my budget and Rob was also amazing! More

by longashley29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Diaz, Noah Domingue, Jessica Rodriguez
Sep 23, 2021 -

Empire Hyundai of New Rochelle responded

Ashley, We are delighted that Noah and Rob took great care of you throughout your visit. It is our pleasure to assist you in any way possible. We thank you for your 5-star review, and we wish you the warmest congratulations on your new vehicle! Safe travels!

September 22, 2021

I went to 3 dealerships in a day looking for a safe car daughter and I explained this to them when I arrived. They never made me feel uncomfortable and it was a pleasure from the start. The Hyundai team ac More

by dawn_lamb2003
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dean Ciccarelli, Jose Vargas
Sep 23, 2021 -

Empire Hyundai of New Rochelle responded

Dawn, Thank you for taking the time to leave us this 5-star review! Providing a remarkable and pressure-free experience is always our goal, and we are delighted that Dean, Jose, and Jamie met your satisfaction. It is our pleasure to assist you in any way possible. We wish your daughter the warmest congratulations on her new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

September 22, 2021

I've purchased many cars in my 50 some odd years of life but no experience was better than New Rochelle Hyundai. First, my wife was in the market for a 2022 Santa Fe XRT and she wanted her purchase to be at More

by Warren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Percy Urrutia, Erik Nava
Sep 22, 2021 -

Empire Hyundai of New Rochelle responded

Warren, Thank you for taking the time to leave us this wonderful review! Providing a seamless and exceptional experience is always our goal, and we are pleased that our efforts could meet your's and your wife's satisfaction! We are honored to have assisted you with your special purchase. We wish you and your wife the warmest congratulations on your new 2022 Hyundai Santa Fe XRT- on behalf of Percy, Erik, Jamie, and the entire team! Safe travels!

September 18, 2021

Have me exact problem with my car and also adjusted locking mechanism with electric doors More

by Ted Hayes
Recommend Dealer
Yes
Employees Worked With
Steve Hausman
Sep 20, 2021 -

Empire Hyundai of New Rochelle responded

Ted, We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Please drive safely, and do not hesitate to let us know if we may ever be of further service to you in the future.

September 17, 2021

Mateo was the service man who helped me. He is new there and was helpful and friendly More

by ndbrassem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 20, 2021 -

Empire Hyundai of New Rochelle responded

Thank you for leaving Mateo this positive review! We are delighted that he providing you with the quality service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels. We hope to see you again when the time comes for your vehicle's next service!

September 17, 2021

Steven Hausman from the service center provided excellent customer service. He handled my problem quickly and effectively. More

by Acd820
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Sep 17, 2021 -

Empire Hyundai of New Rochelle responded

Thank you for taking the time to leave Steven this wonderful review! Your safety and satisfaction are our utmost priorities, and we are delighted that he could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

September 16, 2021

Friendly atmosphere. Keep you informed on the process of your service. Waiting area very clean. More

by 921bancroft
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Hausman
Sep 16, 2021 -

Empire Hyundai of New Rochelle responded

Providing thorough and efficient service is always our goal, and we are delighted that our efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. We thank you for your 5-star review, and we wish you the safest of travels until we meet again!

September 15, 2021

Noah Domingue was my sales person. He was very nice and straightforward. No games or gimmicks. Got me the car I wanted even though it was a tough market. More

by ivan.y.mazur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Domingue
Sep 15, 2021 -

Empire Hyundai of New Rochelle responded

Ivan, We are so glad that Noah could get you into your perfect vehicle- while providing you with a smooth and hassle-free experience! We greatly appreciate the opportunity to work with you. Thank you so much for your 5-star review! We wish you the warmest congratulations on your new vehicle- on behalf of Noah and the entire team! Safe travels!

September 14, 2021

Jesenia was very helpful. The 5 star rating is for her. As for dealership management however, it was the worst experience I have had ever buying a car. More

by Bymurray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesenia ( sales) 5 stars, James (Finance) 2 stars
Sep 15, 2021 -

Empire Hyundai of New Rochelle responded

Thank you so much for leaving Jesenia this wonderful review and for the 5-star rating! We are so happy to hear that she provided you with the top-notch service that you deserve. We do appreciate the feedback on our management team and will discuss this review with them. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service. Thank you!

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