Empire Hyundai of New Rochelle

They treated me well. They explained what to expect and how long the service would take. And I received my car within the time frame stated. The individual who took care o They explained what to expect and how long the service would take. And I received my car within the time frame stated. The individual who took care of me was really knowledgeable. More

Pleasant experience in total Good communication and updates Staff very pleasant Work completed in a timely manner updates Staff very pleasant Work completed in a timely manner More

The staff were patient and considerate of my financial standing and did their best to accommodate my needs. Joshua Job went above and beyond with assisting and helping me understand the trade-in process. standing and did their best to accommodate my needs. Joshua Job went above and beyond with assisting and helping me understand the trade-in process. I came worried, but left feeling I had a support team and people who care about the stress that involves owning a car. Thank you to Josh, Jaime and the New Rochelle team. More

Joelle was great txted me updates. kept me informed of completion time all software updates were successfull kept me informed of completion time all software updates were successfull More

I completely compliment the dealership for their customer service and the renovation at the center. service and the renovation at the center. More

I met with customer service representative Yohaines who was professional, courteous and knowledgeable. She was attentive to my needs. was professional, courteous and knowledgeable. She was attentive to my needs. More

Service was very quick and excellent, and the place was very nice and clean. Angelica was very helpful and friendly. very nice and clean. Angelica was very helpful and friendly. More

excellent service i was pleased with the service great people good customer service i recommend it people good customer service i recommend it More

I was very pleased with my salesman Jose Vargas. He took the time to get me the right car for the right price. The entire sales process was easy and quick. He took the time to get me the right car for the right price. The entire sales process was easy and quick. More

I went to get a new lease from this place, Josh, gave me a quote I agreed to it, then kept me waiting for around three hours, where the finance department came up with a new outrageous quote, when i wanted a quote I agreed to it, then kept me waiting for around three hours, where the finance department came up with a new outrageous quote, when i wanted to walk away they said they already did the registration. I was there for about 5.5 hours, drove out with full tank not before being harrassed by Josh to give him a good review. I drove the car home, then 15 miles the next day where it went to empty in the middle of the highway, i had to be towed back which cost 400 dollars which ive yet to be reimbursed for. At first they insisted the gas was siphoned, then stephanie in service made the error of writing it was a glitch and then backpedaling. They now are back to their siphoning story, im out more money that i dont have and all they seemed to care about was postive google reviews More