Empire Hyundai of New Rochelle

Please do not give them your hard earned money. They sold me a used car which later needed to be serviced. It took them 2 months to "diagnose" and repair. I tried to cancel the deal altogether which the Mana me a used car which later needed to be serviced. It took them 2 months to "diagnose" and repair. I tried to cancel the deal altogether which the Manager said he could do. 3 months later I am still paying for the car even though it's at the dealership and nothing has been resolved. The worst customer service I have experienced in over 30 years. More

I had my car serviced 5/13/21 and received great service from both Chet and Steve Hausman, as usual. Chet is very personable when discussing your car issues with him. I would recommend Hyundai-New Rochell from both Chet and Steve Hausman, as usual. Chet is very personable when discussing your car issues with him. I would recommend Hyundai-New Rochelle to anyone. More

My salesman, Michael Bansey, was outstanding as was the GM, Percy. The car is fabulous! These folks will do what it takes to satisfy you GM, Percy. The car is fabulous! These folks will do what it takes to satisfy you More

Steve in the service department is a very competent and nice guy. he got me in and arranged a ride home. The next day he arranged a ride back. He took care of everything and more. I can not thank him e nice guy. he got me in and arranged a ride home. The next day he arranged a ride back. He took care of everything and more. I can not thank him enough. More

Demond was great I will make sure I come to you in the future, and I will be sure to tell my family and friends on about the great service Demond provided and to check with you when they need new or used future, and I will be sure to tell my family and friends on about the great service Demond provided and to check with you when they need new or used cars,,,, I am going to bring my my younger sister she will be needing a cer soon Sal Gaetano More

I walked in just to get a quote but Demond Jones was able to make me an offer I couldn’t refuse. Excellent experience here able to make me an offer I couldn’t refuse. Excellent experience here More

Hyundai of New Rochelle had the car was I looking for and the team worked to make sure I was a happy customer. Mike Bansey was my salesperson at Hyundai of New Rochelle. He was honest, professional and most the team worked to make sure I was a happy customer. Mike Bansey was my salesperson at Hyundai of New Rochelle. He was honest, professional and most accommodating in answering questions and making himself available to assist me – both during and after my purchase experience. Laurence, Lina and Albert (business office) listened, answered questions, and attended to my car buying needs (honoring a lower interest rate, installing a tow hitch). Closing the deal, there was some conflicting information on fees and they worked hard to clarify what was unclear and to ensure I left a happy customer. I would recommend this dealership. Mike Bansey is a great salesperson! More

I very satisfied with Vincent Weldon, He helped me and explained all about the Elantra. Extremely helpful I would recommend him to anybody looking for a car explained all about the Elantra. Extremely helpful I would recommend him to anybody looking for a car More

What a waste of time it was trying to deal with these dishonorable con artists. I initially spoke to Ashley who worked up a quote. I was extremely clear and specific With all details that would affect dishonorable con artists. I initially spoke to Ashley who worked up a quote. I was extremely clear and specific With all details that would affect lease rate and down payment. I have been leasing cars for years. She repeatedly confirmed all inclusive rate and down payment and I went through all the individual potential "gotcha" charges. She booked an appointment for me and when I arrived I was instead given to Mike who reconfirmed rate and "all inclusive." Eventually after making me wait and being evasive on specifics he admitted it would be an additional $1500 down to achieve the rate. What crooks. Stay away. More

The site has no space, crazy to navigate. A 3% fee on credit cards so I am not going back. $450 to replace my battery on the car, also pricey. The people are all AMAZING! credit cards so I am not going back. $450 to replace my battery on the car, also pricey. The people are all AMAZING! More