Empire Hyundai of New Rochelle

Friendly, helpful, clean and sales rep Reid Leon was very patient and made buying a car pleasurable. Communication was good and all questions and concerns were answered patient and made buying a car pleasurable. Communication was good and all questions and concerns were answered More

Quick oil change I brought my Elantra in for an oil change and tire rotation and they had me out in less than the time they promised (1.5 hours). I'm very happy with I brought my Elantra in for an oil change and tire rotation and they had me out in less than the time they promised (1.5 hours). I'm very happy with the service at this dealership. More

I worked with Lynn and she was fabulous!!! So warm, friendly and super helpful!! My car was ready, I was pleased. Had a recall taken care of friendly and super helpful!! My car was ready, I was pleased. Had a recall taken care of More

I bought my Tucson there 12 years ago and went back for a new Kona. Vincent Weldon was wonderful and everyone was very kind! Thankyou! new Kona. Vincent Weldon was wonderful and everyone was very kind! Thankyou! More

this dealership has given me the run around for over a year. they never wrote a check out for the trade in that they took from me in 2018. when i brought it to their attention they said they will investig year. they never wrote a check out for the trade in that they took from me in 2018. when i brought it to their attention they said they will investigate further. $1,806 is still pending on my credit report as delinquent now in 2020. when i provided the notice from collections they said they will investigate further. it is now a year and half later and they wrote a check out to themselves and cashed it for the amount of $1,806. they apologized and still haven't corrected this to this date. very poor service and they still ignore my emails and calls. i do not recommend this dealership for anything ! one of their salesmen must have pocketed this money and they dont want to admit it. More

Good service The service was good, customer service was friendly. We were in and out in the amount of time they told us. They also gave us coupons for free car w The service was good, customer service was friendly. We were in and out in the amount of time they told us. They also gave us coupons for free car wash, which we didn’t expect. More

Very helpful salesman This is my 3 rd Hyundai from this dealership I have purchased and have been very happy. I also had my niece and nephew buy new cars from here. I have This is my 3 rd Hyundai from this dealership I have purchased and have been very happy. I also had my niece and nephew buy new cars from here. I have recommended the salesman I have used for years,Demond,to my family and friends. More

**BUYER BEWARE** If I could leave ZERO stars I would! I **BUYER BEWARE** If I could leave ZERO stars I would! I purchased a vehicle at Hyundai of New Rochelle. I was fooled into purchasing an extended war **BUYER BEWARE** If I could leave ZERO stars I would! I purchased a vehicle at Hyundai of New Rochelle. I was fooled into purchasing an extended warranty I purchased two extended warranties totaling close to $2000. Recently my car needed work and upon calling the warranty company it was confirmed that Hyundai never submitted those signed warranty contracts to their warranty company. In fact they sold same contract with my same contract number to another woman later on. I dealt with Marc Lamassa who was arrogant and basically told me to go to court. He then told me the VP of Hyundai New Rochelle named MICHAEL RENAUD would correct this issue. Michael called me hours after he said he would. When I finally spoke with Michael and said he was aware I was robbed of close to $2,000 and said because he wasn’t there when transactions took place he wouldn’t take the responsibility. He would only help me if I DID NOT put this information of his company on yelp and or social media. Just shows what a sleezy company he is running. Finally after many promises of giving me my money back and helping me he disappears and I never hear from him again. I now am looking at many reviews on yelp and other platforms and many others were scammed as well. PLEASE STAY AWAY FROM HYUNDAI OF NEW ROCHELLE AND ANY ESTABLISHMENT MICHAEL RENAUD OPERATES !!! More

New Rochelle Hyundai horrible customer service Had an issue with my lease with a new tucson. provided me with a registration which expired in two days, received ticket, was promised reimbursement, Had an issue with my lease with a new tucson. provided me with a registration which expired in two days, received ticket, was promised reimbursement, never provided thought kept on telling me check was in the mail. tried to reach them, never available, said they would call back, never did. these people do not care about their customers, will never go back there again. More

Genisis G80 service Was great, came picked up my car and left me a loaner G80 returned it all cleaned and washed, was very satisfied Very happy with my G80 Was great, came picked up my car and left me a loaner G80 returned it all cleaned and washed, was very satisfied Very happy with my G80 More