Empire Hyundai of New Rochelle

Like a breeze experience Very simple process of my first maintenance appointment: quick intake, reasonable wait time, comfortable waiting room with good amenities (computer, Very simple process of my first maintenance appointment: quick intake, reasonable wait time, comfortable waiting room with good amenities (computer, internet, snacks, coffee) attentive and friendly employees, More

Help in the Time of Need I would like to thank Michael Romano for his over and beyond assistance in expediting my car to be fixed by the service department. When it looked li I would like to thank Michael Romano for his over and beyond assistance in expediting my car to be fixed by the service department. When it looked like I would have to take public transportation to go to work, Michael Romano stepped and arranged a good faith fix to get my car running. So I thank the service department for getting the job done before the day was out and a special thanks to Michael Romano for making it possible. Ros V. More

Efficient and prompt service My appointment was for 11:00. I arrived at 10:00. I was told it would be 1 hour and 20 minutes. I decided to do some shopping nearby and as soon as I My appointment was for 11:00. I arrived at 10:00. I was told it would be 1 hour and 20 minutes. I decided to do some shopping nearby and as soon as I got to the store. Lisa called to advise that my vehicle was ready. It was not even 45 minutes! More

very satisfied This time around I was very satisfied with the way they took care of me.Upon conversation with Mr.Paul I immediately realized that this gentleman was This time around I was very satisfied with the way they took care of me.Upon conversation with Mr.Paul I immediately realized that this gentleman was an experienced person...I hope they continue to hire people that know how to deal with customers such as Mr. Paul... More

Enthusiastic, friendly, and competitive They are friendly, prompt and eager to do business with me. One of the best and easiest dealership to work with. I am totally satisfied! They are friendly, prompt and eager to do business with me. One of the best and easiest dealership to work with. I am totally satisfied! More

Professional, attentiveness & caring beyond sales! Your dealership is fabulous & service & sales representatives Francisco Espinal & Shannon were fantastic in helping us meet our needs & desires in get Your dealership is fabulous & service & sales representatives Francisco Espinal & Shannon were fantastic in helping us meet our needs & desires in getting the right fiting vehicle! More

Excellent experience My experience has always been fantastic at NR Hyundai. Your service department has always provided me with excellent and profession service which keep My experience has always been fantastic at NR Hyundai. Your service department has always provided me with excellent and profession service which keeps me coming back to NR Hyundai for my service needs, I do hope that you continue to provide this stellar service to me nd to all your customers!!! More

Honest & Professional I came for three things : a recall, bad horn and wheel locks. I was advised every step of the way as to solutions and cost. I was in and out wit I came for three things : a recall, bad horn and wheel locks. I was advised every step of the way as to solutions and cost. I was in and out within one hour. More

service operator was great - Jeffrey G. service is great, the service repair man was informative and went out of his way to let us know what was happening with the engine light. service is great, the service repair man was informative and went out of his way to let us know what was happening with the engine light. More

Great Experience The Hyundai New Rochelle location is very professional, friendly,patient and knowledgeable about their cars. I felt really comfortable while there and The Hyundai New Rochelle location is very professional, friendly,patient and knowledgeable about their cars. I felt really comfortable while there and felt as though they helped me make my best decision! More