Empire Hyundai of New Rochelle

On time and informed of all necessary changes and options Easy appointments and on time pick up . No serious delays. Easy payment over the phone... friendly front desk.... but crowded waiting area. . Maybe s Easy appointments and on time pick up . No serious delays. Easy payment over the phone... friendly front desk.... but crowded waiting area. . Maybe supply better coffees More

Great service I received great service from Lisa and John. They took care of all my car needs and even more. Thank them so much. Looking forward to my next oil chan I received great service from Lisa and John. They took care of all my car needs and even more. Thank them so much. Looking forward to my next oil change. More

New Rochelle Hyundai and John Arias are amazing! We have been using New Rochelle Hyundai for our last three leases and they have really worked with us and the service was excellent. We would like to We have been using New Rochelle Hyundai for our last three leases and they have really worked with us and the service was excellent. We would like to acknowledge John Arias . He really is amazing and goes out of his way to accommodate the customer. My husband could not stop talking about the service and he is hard to impress. John is really an asset to your company!!! More

Excellent Service I always receive excellent service when I bring my car into the New Rochelle Hyundai Service Center. John and Lisa are extremely helpful and they alw I always receive excellent service when I bring my car into the New Rochelle Hyundai Service Center. John and Lisa are extremely helpful and they always greet me with a smile whenever I walk into their door. I am glad to give them a five star rating. More

Very time efficient I had made my appointment for the afternoon and they took my car in as soon as I arrived Waited a little bit extra but that’s only cause I had them I had made my appointment for the afternoon and they took my car in as soon as I arrived Waited a little bit extra but that’s only cause I had them do a more extent service Very friendly staff as well Makes going there more pleasurable More

Excellent Service I brought my car into the New Rochelle Hyundai Service Center for it's annual check up and NYS Inspection. As Always John and Lisa were Extremely Fri I brought my car into the New Rochelle Hyundai Service Center for it's annual check up and NYS Inspection. As Always John and Lisa were Extremely Friendly and as Always, willing to help me make the right choices when deciding on the service my card needs. As far as I'm concerned, they go beyond the norm in Customer Satisfaction!! I have been using this Service Center for several years now and recommend them for their check in and mechanical service - excellent care of my car and me!! More

GOOD DEAL Concerned and attentive sales team. Answered all questions. Gave us introduction to the product and test drive. Was willing to listen to our concer Concerned and attentive sales team. Answered all questions. Gave us introduction to the product and test drive. Was willing to listen to our concerns and needs. Negotiated with us to our satisfaction. More

Great Service Dept. John Arias gave excellent service. i had a check engine light on plus i needed to have an inspection done. John Arias was able to accommodate me and provide excellent thorough service. i had a check engine light on plus i needed to have an inspection done. John Arias was able to accommodate me and provide excellent thorough service. The car is working great. More

Fair and Transparent Dealings I have been a customer of this dealership since 2011 and seen it’s customer service reputation grow over the years. For example, on a scale of 1 - 5, I have been a customer of this dealership since 2011 and seen it’s customer service reputation grow over the years. For example, on a scale of 1 - 5, the new management group has turned what was a 3.5 experience in 2013 into a 5.0 in 2019. They were great to deal with. Kudos in particular to my sales rep Demond and the floor manager, Michael. More

Informative, Thoughtful and Courteous Javier Rodriguez worked effectively throughout our leasing process. He asked pertinent questions and listened attentively. He carefully explained al Javier Rodriguez worked effectively throughout our leasing process. He asked pertinent questions and listened attentively. He carefully explained all facets of our 2019 Hyundai Tucson Limited, especially the technological advancements. We will be back! More