Empire Hyundai of New Rochelle

Great Service Dept. John Arias gave excellent service. i had a check engine light on plus i needed to have an inspection done. John Arias was able to accommodate me and provide excellent thorough service. i had a check engine light on plus i needed to have an inspection done. John Arias was able to accommodate me and provide excellent thorough service. The car is working great. More

GOOD DEAL Concerned and attentive sales team. Answered all questions. Gave us introduction to the product and test drive. Was willing to listen to our concer Concerned and attentive sales team. Answered all questions. Gave us introduction to the product and test drive. Was willing to listen to our concerns and needs. Negotiated with us to our satisfaction. More

Fair and Transparent Dealings I have been a customer of this dealership since 2011 and seen it’s customer service reputation grow over the years. For example, on a scale of 1 - 5, I have been a customer of this dealership since 2011 and seen it’s customer service reputation grow over the years. For example, on a scale of 1 - 5, the new management group has turned what was a 3.5 experience in 2013 into a 5.0 in 2019. They were great to deal with. Kudos in particular to my sales rep Demond and the floor manager, Michael. More

Informative, Thoughtful and Courteous Javier Rodriguez worked effectively throughout our leasing process. He asked pertinent questions and listened attentively. He carefully explained al Javier Rodriguez worked effectively throughout our leasing process. He asked pertinent questions and listened attentively. He carefully explained all facets of our 2019 Hyundai Tucson Limited, especially the technological advancements. We will be back! More

Service Done Right OMG. I came in for a maintenance service visit. It was BEAUTIFUL !! I've been going to New Rochelle Hyundai now for over 3 yrs. This was the best visi OMG. I came in for a maintenance service visit. It was BEAUTIFUL !! I've been going to New Rochelle Hyundai now for over 3 yrs. This was the best visit yet. Dally Rivera - i can't say enough about her. She took care of me from beginning to end. I was even going to ask her a question, she gave me a answer BEFORE i could ask it. AWESOME !! She personally walked me back to my car when everything was done. That's why i keep coming back. Special mention to Lisa. Didn't forget you. More

Excellent 30,000 mil service John, Dally, and their team did an excellent job on my 30,000 mi. tuneup. It is a pleasure to work with them and I can always count on excellent and John, Dally, and their team did an excellent job on my 30,000 mi. tuneup. It is a pleasure to work with them and I can always count on excellent and friendly service. John answered all my questions and the car was ready on time as it always is. More

Excellent service Prompt and courteous customer service at the service counter, and fast and thorough maintenance service by the mechanic(s) —vehicle was ready ahead of Prompt and courteous customer service at the service counter, and fast and thorough maintenance service by the mechanic(s) —vehicle was ready ahead of schedule. Thank you! More

Excellent service The service staff is always pleasant ,professional and try to give you 5he best advice. Lisa and John are extremely helpful. They remember me always The service staff is always pleasant ,professional and try to give you 5he best advice. Lisa and John are extremely helpful. They remember me always More

Good service I was so happy that I called on a Friday and got a next day appointment. I had to wait for a bit, but it was a Saturday and it was very busy. With tha I was so happy that I called on a Friday and got a next day appointment. I had to wait for a bit, but it was a Saturday and it was very busy. With that being said I got good service for a busy Saturday. More

Excellent Team Work This team is great and guarantees excellent customer service experience. I would definitely recommend this dealer for service. They have experience an This team is great and guarantees excellent customer service experience. I would definitely recommend this dealer for service. They have experience and never lead you the wrong path. More