Empire Hyundai of New Rochelle

Excellent customer service First time at the service center and I didn't have a dime on me! Lisa Lewis was kind enough to assist me and help me out! I was out of there before lu First time at the service center and I didn't have a dime on me! Lisa Lewis was kind enough to assist me and help me out! I was out of there before lunchtime! Thank you again! More

Dally and John are a credit to their company Dally and John make you feel like a valued customer. Always helping you prioritize your cars need. My only complaint was that the dealership discontin Dally and John make you feel like a valued customer. Always helping you prioritize your cars need. My only complaint was that the dealership discontinued serving Dunkin Donuts to go with their superb coffee machine. ;- P More

Good work Comfortable and warm seating area Quick check in Mr. John Arias got me right in. Easy to make an appointment made the day before.eing dking Comfortable and warm seating area Quick check in Mr. John Arias got me right in. Easy to make an appointment made the day before.eing dking More

Great service Not only do I love my car I couldn’t ask for better service. Can’t wait to buy another car from your dealership. Best ever. Genesis best car I have e Not only do I love my car I couldn’t ask for better service. Can’t wait to buy another car from your dealership. Best ever. Genesis best car I have ever owned. More

great dealership Great people and staff and managers Always do their best to help and satisfy their customer. Always get you the best price, and very friendly enviro Great people and staff and managers Always do their best to help and satisfy their customer. Always get you the best price, and very friendly environment More

3000 mile oil change Very courteous, professional staff. They originally told me it would cost $39 but when I told Lisa that Mark said the first oil change would be free o Very courteous, professional staff. They originally told me it would cost $39 but when I told Lisa that Mark said the first oil change would be free of charge she politely changed the cost to $0. More

Oil change I went in for an oil change and asked if all my fluids could be checked I was advised that after inspection I was told my brake fluid was low and need I went in for an oil change and asked if all my fluids could be checked I was advised that after inspection I was told my brake fluid was low and needed front brakes I totally trusted their advice and had my front brakes done staff very professional and helpful completely satisfied with the service I received More

Friendly, personal concerned experiences As service manager, John Arias is available, listens, cares and delivers on time. He will be taking care of my Genesis as required. I also bought a As service manager, John Arias is available, listens, cares and delivers on time. He will be taking care of my Genesis as required. I also bought a used car from Michael Romano with Juan Guzman as the salesman. Michael was quite pleasant and approachable. He came up with a very fair price and made sure that the car was delivered in good condition. Juan worked very hard to see that we were pleased and even returned the license plates to the MVB from the car that I was trading in. Juan's approach was "the answer is yes, what's the question?" Often car dealerships have indifferent personnel who look right past you while they are talking and do not have your best interests at heart. My experience at New Rochelle Hyundai was NOT at all like this...it was and will continue to be a positive experience. I More

Knowledgable and Caring It was a pleasure to work with Vincent Weldon at New Rochelle Hyundai over the holidays, as he was very kind, friendly, and knowledgable. He really li It was a pleasure to work with Vincent Weldon at New Rochelle Hyundai over the holidays, as he was very kind, friendly, and knowledgable. He really listened to our needs and helped us achieve the best deal possible! Vincent was very honest and transparent throughout the whole process, which made me feel confident in my decision, and he took the time to explain everything throughout the whole experience so that I understood everything very clearly. Overall, I am very pleased with my experience at New Rochelle Hyundai, and I would definitely recommend this dealership, especially to first time car buyers like myself! More

Not recomended Our experience with this dealership is not pleasant. As we went to look at the car and test drive it, everything was in order. After a week, at the t Our experience with this dealership is not pleasant. As we went to look at the car and test drive it, everything was in order. After a week, at the time of picking up a car , floor mats were missing, as also a cover from the trunk. Ater a phonecall they promisted to give us those items back. We are waiting till now with no results. Moreover, two weeks after , car battery died , this car is from 2017. Our mechanic could not believed that 2017 model battery could brake so soon......which rose some more questions.... Marek Meczkowski More