Empire Hyundai of New Rochelle

Excellent service Had a perfect valet service on my Genesis. John was responsive and had my car picked up and returned within a few hours. Best service experience! Had a perfect valet service on my Genesis. John was responsive and had my car picked up and returned within a few hours. Best service experience! More

Most painless experience at a car dealership ever. From the moment we walked thru the door it was all about us. Auto was ready for the test drive,very knowledgeable sale person, very patient and helpfu From the moment we walked thru the door it was all about us. Auto was ready for the test drive,very knowledgeable sale person, very patient and helpful. Javier Rodriguez is the best. More

Shannon Lemon Shannon was incredibly responsive, listened to my needs, and worked hard to find the right car for me! Shannon is great and, while I did not buy from Shannon was incredibly responsive, listened to my needs, and worked hard to find the right car for me! Shannon is great and, while I did not buy from her, I would have liked to. More

Great Customer Service I recently traded my car from Honda for a Hyundai Tucson. Shannon Lemon was a pleasure to work with. She made the process seamless and smooth. She h I recently traded my car from Honda for a Hyundai Tucson. Shannon Lemon was a pleasure to work with. She made the process seamless and smooth. She had the vehicle with the color and trim I wanted readily available to test drive when I arrived at the dealership. She was knowledgeable in the vehicle features and answered all of my questions without hesitation. I look forward to working with her again. More

Amazing...Efficient...Heartwarming...Satisfying I have been buying or leasing cars for close to 50 years, and this is the easiest review that I have ever written..........The sales Manager - Mike Ro I have been buying or leasing cars for close to 50 years, and this is the easiest review that I have ever written..........The sales Manager - Mike Romano - deserves sincere accolades for the his expert handling of the sales process with my wife and I...everyone at this dealership was respectful to us (we are senior citizens)... Demond Jones and Javier Rodriguez both were an integral part of the reason we accepted our new Tucson with a happy heart... they both did an excellent job in representing Hyundai during the process and rest assured we will be driving a Hyundai for many years to come ...It took only a second visit to get this deal done - which just confirms the efficiency and caring of the staff...My wife and I are extremely satisfied with our new car and are grateful to now have a total relationship with Hyundai... Thank you so much......John and Karen DeMatteo More

New 2018 Hyundai Tucson Javier made my trade in from my 2016 Elantra to 2018 Tucson EFFORTLESS! I was looking for something spacious & off the ground in hopes to get the Kona Javier made my trade in from my 2016 Elantra to 2018 Tucson EFFORTLESS! I was looking for something spacious & off the ground in hopes to get the Kona but, it wasn’t the right fit for me or my needs. Javier then showed me the Sonata &, Tucson. The Tucson was everything that I wanted along with some added bonuses! It was also within my price range & I was able to lower my insurance thanks to Javier’s help! He was very insightful & anything that he was unsure about he looked into immediately. I highly recommend asking for Javier to help you with your car buying experience! More

great dealership honest and very fair this is my 4th car from this dealership and when I tell you this is by far the beast dealership to work with they are very honest from the start my ca this is my 4th car from this dealership and when I tell you this is by far the beast dealership to work with they are very honest from the start my car is always ready and clean when they say it will be my sales rep was Shannon 1st time dealing with her she was great made sure every thing went as plan I def recommend her to anyone that's goes there also like to thank mr Michael romano you want to talk about a professional this guy is a pro gives you the right number from the beginning no playing around and also goes above to make sure you have a good experience thank you Michael romano and your team all was great More

Dishonest I went to pick up my new lease and the car was not the car we had agreed upon. To say I was disappointed is an understatement. I am now very happy wit I went to pick up my new lease and the car was not the car we had agreed upon. To say I was disappointed is an understatement. I am now very happy with my Jeep. More

Very informative and easy!!! I had a great experience with Shannon. She was very informative and helpful! I highly recommend Shannon, she will guide and put you on the right tra I had a great experience with Shannon. She was very informative and helpful! I highly recommend Shannon, she will guide and put you on the right track. She made whole process enjoyable and easy! More

Javier is the best! We were looking for a mid size sedan, and I just leased the Hyundai Sonata. I have bought and leased MANY cars over the years, but this experience was We were looking for a mid size sedan, and I just leased the Hyundai Sonata. I have bought and leased MANY cars over the years, but this experience was the easiest and most enjoyable one by far. Javier Rodriguez was knowledgeable, friendly, and honest; and Mario in the finance department was excellent too. The dealership didn't try to bait and switch or make promises and then backtrack. They don't pull the good guy/bad guy routine with the salesperson and manager. Everything was easy and exactly as promised. I would recommend working with Javier to anyone who asked!! More