Empire Hyundai of New Rochelle

Easiest dealership to work with. As usual, this dealership made leasing our car an enjoyable process. They are transparent and not pushy with their process. Javier, Michael, and Mario As usual, this dealership made leasing our car an enjoyable process. They are transparent and not pushy with their process. Javier, Michael, and Mario are true professionals and are very efficient at what they do. More

Was Great Very Disappointed as car buyers, did not test drive, just test look smh wasn’t even offered , only test drive was after the car was purchase. Felt as Very Disappointed as car buyers, did not test drive, just test look smh wasn’t even offered , only test drive was after the car was purchase. Felt as if we were taking advantage of because we were new car buyers and didn’t really know much about vehicles plus Hyundai loses their value very very fast after months....I mean days, be careful people and don’t get scam, everyone of em work together even the financier. Be smart and wise and don’t get Rob. More

Great Experience Great time at the dealer ship. The staff was very professional. I enjoyed my time there. I recommend Ms. Shannon Lemon. She was very helpful. Great time at the dealer ship. The staff was very professional. I enjoyed my time there. I recommend Ms. Shannon Lemon. She was very helpful. More

A good car and a fine dealer Just finishing my first week with our new Tucson. Very nice and comfortable, with surprisingly good gas mileage. I like the car but I'm also apprecia Just finishing my first week with our new Tucson. Very nice and comfortable, with surprisingly good gas mileage. I like the car but I'm also appreciating the fine work by the folks at Hyundai of New Rochelle. Our salesman, Javier Hernandez was the best I've had in 50 years of buying cars. Honesty, thorough and friendly. Be reasonable with Javier and he will get things done, on time. The other staff were also friendly and efficient. The car was prepped perfectly and the paperwork went smoothly. Car Buying is usually an ordeal, but this one was fun. If you like Hyundais, do some research and then check out Hyundai of New Rochelle, I don't think you'll be disappointed. More

Waiting When they give you a info , not true ..... the never fallow up the customer , they are not professional, they just only want to sale the car , if they When they give you a info , not true ..... the never fallow up the customer , they are not professional, they just only want to sale the car , if they make a mistake, they’re not find a compensation I will never recommend to receive a service from this two agents, is my first time buying a car and it was a horrible experience.......🤬😡 More

Excellent car service Lisa is a wonderful professional employee. She always takes care of my car service in a prompt and courteous manner. She is an outstanding employee. T Lisa is a wonderful professional employee. She always takes care of my car service in a prompt and courteous manner. She is an outstanding employee. The people also that More

Superb Customer Service!!! Customer Service Rep very friendly, helpful and professional! Staff and Service Area are A+++ Scheduling appointment was very easy and service was q Customer Service Rep very friendly, helpful and professional! Staff and Service Area are A+++ Scheduling appointment was very easy and service was quick and prompt! More

Awesome experience Javier was awesome, he shown excellent customer service and a Vast knowledge of the vehicles. My experience was quick and smooth, he really cared abou Javier was awesome, he shown excellent customer service and a Vast knowledge of the vehicles. My experience was quick and smooth, he really cared about getting me in the vehicle I wanted. More

Professional and courteous service. Professional and courteous service center. If the service didn’t take as long as it did, I would have given the service center 5 Stars. Professional and courteous service center. If the service didn’t take as long as it did, I would have given the service center 5 Stars. More

Alwats an awsome experiance My 7:30 AM appointment on Friday May 4th was great. We were greeted in a timely an friendly manner. John Arias is great as always greeted with a frien My 7:30 AM appointment on Friday May 4th was great. We were greeted in a timely an friendly manner. John Arias is great as always greeted with a friendly smile. Treated me with professionalism and patience. We waited in a luxurious waiting area, where we were we were treated with a big screen TV, comfortable chair, WiFi, computer station, free coffee, cold water and a healthy vending machine we could not ask for anything more. When the job was completed I left with a smile. Thank Hyundai. More