Empire Hyundai of New Rochelle

Good Service & Great Staff Lisa & John are always kind and courteous! I’m relieved never to have to go to another independent car mechanic again and that Hyundai Service is reso Lisa & John are always kind and courteous! I’m relieved never to have to go to another independent car mechanic again and that Hyundai Service is resonably priced and convenient. More

Trade In / Lease Went to dealership on 3/13/2018 to trade in my 2011 Sonata and inquire about leasing a new car. Sat with Moses Volcy who went over the process with me Went to dealership on 3/13/2018 to trade in my 2011 Sonata and inquire about leasing a new car. Sat with Moses Volcy who went over the process with me. Got a good trading on my car and also a good deal on the lease. Dealership did not have the color car that i needed however I was informed that it would take them about 3 to 7 business days to locate the color that I needed. Well on 3/15/2018 I received a call from Moses informing me that they got the color that I needed. Went to dealer on 3/17/2018 to complete the lease. Both Moses and Demon was more than professional in going over the new car with me. I will recommend this dealership. Great job. More

good service always helpful, kind. they let you know what maintenance you need and take time to explain everything to you. they also take time to answer your quest always helpful, kind. they let you know what maintenance you need and take time to explain everything to you. they also take time to answer your questions, address any concerns you may have and greet you with a smile More

Above and beyond I recently purchased a 2018 Santa Fe Sport and upon driving vehicle on highway felt it had a vibration, possibly coming from tires. Long story short, I recently purchased a 2018 Santa Fe Sport and upon driving vehicle on highway felt it had a vibration, possibly coming from tires. Long story short, Ed, the service manager took it upon himself and switched out my tires even though he felt it was the road surface. Vehicle rode the same on the nearby highway, on a smoother road it felt fine. Ed was correct but he still went above and beyond to satisfy my concern. Thank you for indulging me. More

THE STATE INSPECTION Extremely pleased & satisfied with my service & the staff, who were very courtesy & helpful. Had I been aware of how easy, expedient, reasonable prici Extremely pleased & satisfied with my service & the staff, who were very courtesy & helpful. Had I been aware of how easy, expedient, reasonable pricing & pleasant attitude & manner of the staff, I would have always been coming to your establishment for my regular car servicing. Thank You. More

Good customer service Everyone here has been great. I don’t get the negative reviews? They really must’ve been some irate customers because my visits (3-4) have been pleasa Everyone here has been great. I don’t get the negative reviews? They really must’ve been some irate customers because my visits (3-4) have been pleasant and professional. John Arias, the manager, is always eager to help in whatever way he can. I appreciate that. He is very reassuring and makes the customers feel comfortable. Thank you for your great service! More

New car purchase without the angst. A simple and straightforward transaction with Shannon. She got the car in the color I wanted within one day. The contract had no financial surprises A simple and straightforward transaction with Shannon. She got the car in the color I wanted within one day. The contract had no financial surprises and the paperwork was done quickly. More

Amazing service Great service would definitely recommend friends and family to this location. Lisa was extremely helpful and knowledgeable about what needed to get do Great service would definitely recommend friends and family to this location. Lisa was extremely helpful and knowledgeable about what needed to get done to my car. More

Excellent customer service I went to get my car checked and the staff was great. They was great and attended to all my needs. I would recommend anyone to bring their vehicle t I went to get my car checked and the staff was great. They was great and attended to all my needs. I would recommend anyone to bring their vehicle to their service center. More

positive Quick and Easy I went to get my car checked and the staff was great. They was great and attended to all my needs. I would recommend anyone to bring Quick and Easy I went to get my car checked and the staff was great. They was great and attended to all my needs. I would recommend anyone to bring their vehicle to their service center. More