Empire Hyundai of New Rochelle

My car broke down they diagnosed and repaired it. My car broke down , I was towed in, Problem was diagnosed and repaired. This is the first time I used the service department and I was pleased. My car broke down , I was towed in, Problem was diagnosed and repaired. This is the first time I used the service department and I was pleased. More

So Far I am Very Pleased! Just leased my 1st vehicle from New Rochelle Hyundai and I have to say out of all the dealerships I visited, it was by far one of my the best experien Just leased my 1st vehicle from New Rochelle Hyundai and I have to say out of all the dealerships I visited, it was by far one of my the best experiences. My salesman was professional, straightforward with answering all my questions and made me feel like I was a valued customer every step of the way. I have confidence that my experience with the service team will be just as great. As for the car, I love it, lives up to the Hyundai quality I've read while researching the vehicle. More

Excellent Because they do everything the my Car needs to work well and always they recommend me the next the I have to do. Thank you. Because they do everything the my Car needs to work well and always they recommend me the next the I have to do. Thank you. More

Quality Service Quality of work was excellent once the parts arrived (3 days ).Service staff is understanding and compassionate. I think the pricing is a little high Quality of work was excellent once the parts arrived (3 days ).Service staff is understanding and compassionate. I think the pricing is a little high. More

Amazing experience! Went into the dealership to “shop around” but walked out with my dream car! We were very fortunate to work with Javier. He was extremely patient and k Went into the dealership to “shop around” but walked out with my dream car! We were very fortunate to work with Javier. He was extremely patient and knowledgeable. In fact, I’d like to point out that he was not pushy at all when showing us the vehicle, but rather very informative — which was very much appreciated. To say I recommend Javier or this dealership is an understatement — you MUST experience it yourself! More

Quick & easy Was excellent & very pleasant dealing with Shannon from start to finish throughout the entire process of returning & renewal of vehicle would recommen Was excellent & very pleasant dealing with Shannon from start to finish throughout the entire process of returning & renewal of vehicle would recommend entire team at dealership & especially Shannon...great job...ring the bell More

New Car! Shannon is absolutely the best. She was very patient and understanding and quite knowledgeable about what she does. Quite a lovely addition to the Hyu Shannon is absolutely the best. She was very patient and understanding and quite knowledgeable about what she does. Quite a lovely addition to the Hyundai staff. More

Moses Voley was the best!! I went into Hyundai of New Rochelle to lease my first car ever. Moses Voley was very easy to talk to. He was able to give me exactly what I needed a I went into Hyundai of New Rochelle to lease my first car ever. Moses Voley was very easy to talk to. He was able to give me exactly what I needed and was incredibly friendly. He was completely truthfull and delivered on exactly what he said he would. I highly recommend Moses and Hyundai of New Rochelle. More

Courteous Staff was engaging and very attentive.aways updated on progression of my vehicle, felt like I got a fair price and I trust the mechanic s that works o Staff was engaging and very attentive.aways updated on progression of my vehicle, felt like I got a fair price and I trust the mechanic s that works on my car never left feeling that I was taking advantage of. More

Manufacturers Flaw on Brake Light The brake lights in the back of the car had a manufacturers default. The lights needed to be changed numerous times and the socket was burnt. The en The brake lights in the back of the car had a manufacturers default. The lights needed to be changed numerous times and the socket was burnt. The entire light fixture needed to be changed. The bumper to bumper warranty did not cover the repair since we had just completed 5 years of owning the car and the balance of the 10 year warranty covers only motor, transmission and a few other major parts. This was disappointing. The customer service agent worked with us but there was still a payment of almost 400.00 that needed to be made. If you have this issue please call Hyundai and place a complaint. If many people complain there will be a recall and everyone can be reimbursed. Also, this is dangerous as the socket was burnt and could have caused a fire. More